Firefox Community Forum

So I have two Google accounts, let's call them Antelope and Bear. Antelope is my "main" account, but I use Bear for a lot of things too, which includes Gemini. So, if I want to use the Gemini chatbot option on Firefox's sidebar, it would make the most sense to use it under my Bear account, since that way I can access my previous chats and all that. However, when I open the Gemini chatbot, it automatically logs me in as Antelope. And when I click on the account's profile picture to swap to Bear, it instead opens the Gemini site on a new tab, in which I am indeed logged in as Bear, but the sidebar remains stuck on the Antelope account. I've tried the "reload Gemini" option, restarting Firefox, and clearing the cache, but nothing works. I think I could fix it by logging out of both accounts, then logging in only as Bear, letting the sidebar "grab" that account, and then logging in as Antelope, but I wanted to know if there's an easier/cleaner way to go about it. Thank you in advance.

Hello,

I just upgraded to the latest FF version 147.0.2 64-bit and now the video's on Facebook stop playing when I change to another window. As soon as the FB windows is not selected (in focus) they stop. Going back to the FB window, the video can be restarted.

Can you please investigate/fix this? Thanks!!!

Yesterday on Firefox, I discovered that when I Googled questions, the tabs loaded with a blank 2” left margin indented space. See screenshot attached. This occurred after FF update 147.0, and I have Mac Tahoe 26.2. I see from researching this that it’s a problem after the last FF update, as follows:

The left margin indentation glitch in Firefox 147.0 on macOS Tahoe is a known issue, likely related to rendering or graphics settings conflicts within the new macOS version. Potential fixes include disabling hardware acceleration or checking specific feature flags in about:config.

I refreshed FF, and now all bookmarks I had minimized have the 2” blank margin. How do I get it back to normal so that the text has no huge left margin?

Today when I went to play spotify on Firefox browser it said playback of protected content is not enaybled and at the top it says "The WidevineCdm plugin has crashed". Ive tried everything I could think of and possibly do.

Ive tried: Restarting my computer Deleting and reinstalling Firefox Using troubleshoot mode Disabling Widevine plugin Refreshing the page Toggling DRM content off then on again and ive submitted all crash reports

Im just not sure what to try next, if anyones experiences this before and has bypassed it somehow. Please share

bp-e21ca90b-5175-409b-b70b-72bd50260130

from the last update, I have been unable to print any emails from either my gmail or webmail accounts. I cannot find any answers on line. Please can I get some suggestions? Thank you

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... everything (and even more) I found on the internet related to that.

Nothing helps !

Creating and using a new default profile didn't help

Finally I ended up uninstalling FF completely (making sure no -zero- leftovers remained in ProgramFiles, AppData a.s.o.), and reinstalled FF140.7.0-esr freshly. After installation I started FF immediately with the created default profile (only existing one) --> SAME THING : "Firefox is being updated by another instance"

And this is really a FF140 thing, when I go back to FF128, on the same computer, same profiles, ...., the problem is gone.

I would like to know in detail what checks are really done by FF to decide to give that "Firefox is being updated by another instance"

When a video is popped out, in PiP mode, and the "owning" page is scrolled such that the video "origin" scrolls off the viewport, the PiP video pauses. If the video is started again, and the page is scrolled more, it will re-pause.

This seems to be a Firefox behaviour and not a site-specific one.

Is there a setting to keep the video to continue playing?

This would be helpful on Twitter/X, for example, when scrolling the timeline with a PiP playing from a tweet.

I'm afraid the community may be tired of me, but it seems this is the only help Firefox is willing to provide for my problems. First, I still can't get the History and Bookmarks to show, although for a while they did. On top of that, a new issue has developed. Firefox exe now shows on my desktop as well as where I actually want it, in the taskbar. When I try to move it from the desktop, the app is deleted from both areas. When I go back to my apps folder, where I choose to keep exe files, and create another shortcut to go in my taskbar, it gets put back on my desktop and the cycle repeats. With all that nonsense going on for a month or more (I've really lost track of the days and hours I've spent on it), my question is should I just uninstall Firefox, reinstall it and then try to get my History and Bookmarks back. Or what would be a better solution? Whoever helps me with this mess has my sincere gratitude. I've used Firefox as my browser for many years without ever having any trouble and am baffled by what's going on now.

This has happened a few times and confused me but I figured it out tonight. I had a private window open and a regular window open and closed the regular one. When I reopened the regular one all of my pinned tabs were gone. This should be fixed, Firefox should differentiate between the windows and stop closing tabs on the regular window if it's closed before the private one. Kind of an odd thing.

I was able to recover my tabs with a json file thankfully but haven't been able to do so before as I had opened and closed multiple windows trying to figure out where the pinned tabs had gone and the "previous.json" had changed to those new open tabs. It might also be nice to have a few "previous.json" files be created instead of the single one for instances like this.

i get confused about which firefox i am using when i click the fox.is it mjcrosoft or or the app i downloaded from the web. can one be deled without messing up the other FFox account  ?

Hi, 48 hours ago I upgraded firefox 140.5.0(esr) to 140.7.0(esr), and now, 48 hours later, everything suddenly stopped to work and I cannot load pages anymore.

48 hours is the lifetime of my kerberos ticket. After 48 hours firefox should send a new ticket to the applications, but 140.7 doesn't. The ccache in the application is empty!

I downgraded back to 140.5, and immediately everything works again.

Was support for GSSAPI/kerberos/SPNEGO removed between 140.5 and 140.7, and why so? Otherwise, how do I get it to work again?

I noticed that in the last few months (maybe longer) the windows which were open before Firefox was shut down no longer open up in the same order after Firefox is restarted and 'History > Restore previous session' is selected (I want me to decide whether windows and tabs are re-opened after a Firefox restart, so I don't know if the same problem happens when the setting "Open previous windows and tabs" is selected).

This has been a problem a long(er) time ago, then it worked fine again, and now it happens again.

This might not seam like a big problem but I open new Firefox windows for each 'topic' I want to browse plus the first couple of windows are 'dedicated' to specific things.

But when the windows are 'out of the correct order' I can't just find things the (for me) usual place or windows opened for specific topics- and that is quite annoying. That is the background for this post.

I'm using Windows 11 version 25H2, and my Firefox is up to date (147.0.2)

I hope there are some Mozilla employees working with Firefox in this community (as they have the most 'inside knowledge', but I would of course very much also hear about experiences and ideas regarding this from other Firefox users :-)

Why was it done? Is there a setting I can change so I can see them work as animated favicons? Will you change this on your next update? Otherwise, I am going to have to roll-back the version.

My bookmarks in the bookmarks toolbar have disappeared, I can no longer save a bookmark anywhere. Some of my bookmark folders have disappeared. I have tried restoring but I get the message "unable to process backup file"even after importing the file from my other laptop using both HTML files and .json files. I tried refreshing firefox, that didn't help. I uninstalled firefox and reinstalled it with the same results. Never had a problem with firefox before, but it's useless now! Can anyone help?

When Windows 11 reboots, and Firefox is restarted, it opens a very tiny window in the upper right part of the computer screen. Why is this? I believe I reported this before but it still is not resolved.

I was doing puzzles on my sons account because i cancelled my previous account but decided to reactivate Facebook on Fire fox. My sons account was on Edge but I put my new account on Fire Fox. I reactivated my new account on 6/29/24 got a new computer with Windows 11 and when I try to access it, it tells me to download it. What I need is to be able to activate it on my Windows 11 in order to use it. If you need any more information I will be glad to give it to you. It was downloaded from my old Windows 10 on to my Windows 11. Hope this make sense to you.

this feature absolutely DOES NOT WORK on ANY Firefox desktop browser on MULTIPLE machines I have tried - and actually I'm pretty sure I can say the same thing about the ANDROID app too?

I can confirm EVERY SITE I have trouble signing in using Passkey on Firefox I can SUCCESSFULLY sign into on Chrome - every single time - the issue is clearly the BROWSER

worse still, it often COMPLETELY CRASHES Firefox and I have to forcibly KILL the process and restart Firefox, after even ATTEMPTING to use this feature

I have tried it on M1 Macbook Pros, on Ubuntu desktops (24.04 LTS) and also on Android

right now I am typing this in on a Firefox I literally just had to Force Quit and restart on a Mac - build 147.0.2 (aarch64)

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you.