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Firefox crashes

  • 1 vastus
  • 3 on selline probleem
  • 16 views
  • Viimati vastas Tim

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This is one crash of over 20 times... Have gone thru everything I can think of. Did full uninstall including user data, deleted all app data as well as prog folders. Then removed all entries with Mozilla and Firefox in registry. Did fresh install with 9.0.1. FF crashes before coming up and shows Crash Reporter.

Help!

PS>Tried full uninstall and installed v8.0.1 and got same results...

Please and thank you!

This is one crash of over 20 times... Have gone thru everything I can think of. Did full uninstall including user data, deleted all app data as well as prog folders. Then removed all entries with Mozilla and Firefox in registry. Did fresh install with 9.0.1. FF crashes before coming up and shows Crash Reporter. Help! PS>Tried full uninstall and installed v8.0.1 and got same results... Please and thank you!

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https://crash-stats.mozilla.com/report/index/0b6761e2-60ae-4087-9bfd-6db522111227

Firefox 9.0.1 Crash Report [@ PR_Read ]

642845 NEW Startup crash in GetFileContents and ProcessUpdates [@ PR_Read ] mainly with ThreatFire AV 4.11 and below

Do you run ThreatFire AV? If so, make sure you are running the latest version