Be nice and be specific. Our volunteers are Mozilla users just like you who give their own time to help. Telling us “YouTube videos are always choppy” is much more helpful than “something is broken”.
Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.
Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.
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