Upgraded to v.56 Firefox for Windows - No extensions/add-ons, etc. Cannot access any websites at all. Not even Google.
After installing Mozilla Firefox v.56:
I cannot access any websites. I do not have any Extension, Add-ons, or Themes. Private Browsing is disabled. I have uninstalled, re-installed Firefox, searched for any prefs.js files to remove (there are none), and used both the Refresh options.
Internet Explorer works fine, so there is no problems with our network.
Thank you for your assistance. Karen
All Replies (2)
Do you have any security or anti-virus software installed ? If so : would you disable it and see if that will make a difference ?
Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
- Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
- Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}