TB not responding when choosing certain message
When I choose a certain email message, TB indicates "Loading message..." and right away also "Not responding". Then nothing happens, have to go to Task Manager to end process. I know one thing in common with those emails is that they all have DXF attachments...if it makes any difference. I have attached saved and they are OK. I would be ready to delete those messages, but can't do even that as TB gets stuck right away when I choose message. Have tried TB safe mode and Windows safe mode, all the same. Please someone help!
Solución elegida
Do you have this selected: 'View' > 'Display Attachments Inlne'
If yes, uncheck that option and report back on whether this impoved the situation.
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Can you supply a sample email attached to a bug report? https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird
p.s. IF it is happening with version 52.1.0
Hi Wayne! Did notice I had older version (45...something). Just updated to 52.1.0 and now it's better. Still opens those messages very slowly, but at least opens them. Much slower than some emails even with larger attachments. Would you still like me to provide you such email for further investigation? Thanks for you help!
Solución elegida
Do you have this selected: 'View' > 'Display Attachments Inlne'
If yes, uncheck that option and report back on whether this impoved the situation.
That improved a lot, seemed to fix the issue. Many thanks!
Is 52.1.1 with 'View' > 'Display Attachments Inlne' checked on?