Thunderbird Support Forum

With the latest update of Thunderbird I have lost all my tool bar customization. I thought this update was to improve my experience and make things better for me. Making me try to redo all my setting just because some developer needs to put his own stamp on this product is not helpful nor improve my experience. How do I get my layout back? How can I revert back to the previous version????

I hate it. Updates are activated, because I want to get security updates. Nobody asked for a new design. What for? It's ugly useless. And 99% of your users will think as I do. So, what for?

I have been using Thunderbird for approx. 20 years. Most likely longer. But this is it. I hate it now.

And as I am doing this, I will also leave Firefox.

Bye.

PS: Nobody will miss me. I know.

Last update of Thunderbird is a total crap. To small fonts, to many things grouped together, in a different places as before. I have lost some buttons i used. What for you do all that?!?!? It was good! You made a good program bad now. What for? I'm moving to other mail program now.

Thunderbird 115.2.3. Mac OS 10.15.7 on an older Mac mini. I use larger-sized fonts, so display real estate is limited.

I want to see the full headers, but I want them to scroll in a message header pane that I can resize (that is, I want to be able to move the horizontal line pointed to in the attached image to increase the message display area and decrease the header display area). Otherwise, it takes over my entire message space. Is there a way to do this (I haven't found it)?

Thunderbird updated on its own without notice to version 115. When I tried to open Thunderbird, I received login errors for each account and all my messages were missing. I tried uninstalling it and reinstalling version 102 and now it says that my profile is incompatible. My POP account and local messages are all gone. I don't want version 115. It is clearly incompatible with my computer and accounts.

I found the only way to get rid of Supernova 115 was to revert back to a prior virtual machine that had ver 102.7.1.

Ver 102.7.1 would not accept the Supernova profile. I created a new profile.

Creating the new profile did not even ask me about existing accounts & existing mail. How do I get the accounts and mail in the old profile and move/copy them to the new profile?

Thanks so much, Mark.

How many problems have I had with TB 115, let me count the ways:

• Subscribed calendars won't display on 115, they work on 102
• Sent and received emails from my imap with my domain are duplicated and drive me crazy and nobody seems to be able to fix it despite my long string of communications with you all, works fine on 102
• Non related emails thread together in 115, work fine in 102
• Many add ons that I use and relay on, in 102 do not work on 115

I just reinstalled my OS from a Time Machine Backup in June. I have my cherished 102 back. I will not update for 6-12 months until you all work out the problems with 115. I'm not a Beta tester, I'm a paying user and I resent the poor quality and lack of effort on several of my problems. I never heard back from you all regarding the subscribed calendars that I can install in 115 but don't display. I never heard back from you all regarding emails appearing in the wrong threads. I did hear back from you all on the duplicates, and for a long time, I could tell you thought it was user error. Then you acknowledged that I knew what I was doing and you tried some fixes but seem to have given up as I haven't heard back for days. This is poor customer service and again, I'm a paying user.

Let me know when you work out your problems. But 115 should never have been released as it's barely a Beta product and it offers little upgrade in terms of appearance and a very large downgrade on usability.

Version 115.3.1 (64-bit) has got to be the worst thing I have ever seen. I cannot downgrade because now my email inbox has been formatted into a new format. Anyway to get back to the previous format, or am I back to using my ISP webmail?

Hi. This release is buggy and the new UI is very small (and if you enlarge it the entire layout is affected).

By 'buggy' I mean there is a lag when I delete a message from the inbox, and instead of the other messages moving up to replace the deleted one, the deleted email appears twice. And when I delete multiple messages in succession, the lag causes other messages to be deleted unintentionally.

How to revert to the previous version?

Thanks!

115.3.1 (32-bit) automatically upgraded on Win 11 PC.

Thunderbird mail header rearranged / disappeared and I am unable to get Menu Bar above Custom toolbar?

When I right click on an email in the right pane, I no longer have the option to "Save As" HTML or PDF. Other Save As options are also missing.

Is there a way to restore these features or go back to the previous version of Thunderbird?

The very top of the window has Get Messages Write Delete Junk etc. I don't want these there. I use that part of the window to drag it around my screen. I only need some of those features when I'm in an actual message like reply, reply all, etc. Why are they up there?

How to I customize that top bar. And actually I like the old way of the File Edit View being on the top.

This new version is so much worse than the previous one. I see no advantage to any of it. How do I get the old one back.

I would really appreciate any thoughts on resolving the items below even if I do have to be chastised for not finding the solutions for myself. Thunderbird is running on a Windows 10 PC.

Whilst I appreciate the new ability to change the "spacing" between compact, default and relaxed I would appreciate knowing why it was not possible to change incrementally like we can now change Font Size?? There was a fix for this in previous versions which allowed me to display all of the folders that I wanted to display.

Why can the number of messages headers displayed only be 9 or more?

Why does the message header pane above the email content still have so much white space? It would still be totally readable if laid out in a different manner with much smaller line spacing.

I would also like to know why I cannot now have the likes of "get messages" in the menu bar? The current setup forces 2 toolbars or I can switch off the menu. I have had the 2 combined for some time.

With all the "improvements", why is there still no facility to order folders rather than having them alphabetically listed? The add-on to do this no longer works.

As you will guess, I am not best pleased with the changes in SuperNova as it has changed too many of the things that I have taken fore-granted over the years.

My thanks in advance for anything helpful the community is able to offer.

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Have had to add an up date as I am still finding things that seem to no longer be possible.

The "Get Messages" button no longer has the drop down to allow getting new messages from one email address.

When displaying a folder's contents, the message bar at the bottom of the page no longer displays the message count. I know it can be displayed elsewhere on the screen but that takes up real-estate.

The hover and open nested folders is now instant which is a real nuisance as rolling the mouse cursor down the page opens a lot more nested folders than just the one I need.

With 102, if you used CTRL+ to magnify the content of an email, the magnification applied to all windows, for example if you opened a message full screen - not any more, they have been separated. Close the full screen window and it reverts to default size if you open to full screen again.

It is difficult to go back to version 102.15 because to do so needs a "new profile" because 115 changes the original and Thunderbird cannot cope with this.

I would love to know what prompted all of these changes as they have ruined my experience of what has been my go-to email client since version 3?

I managed to revert back to Thunderbird 102 after my system automatically updated to Supernova, which I absolutely detested. Everything is back to the way it was except for the fonts Thunderbird is using for the folder pane and the pane that lists all my emails in whatever folder I'm viewing. The font used now seems to be the one that Supernova uses, and reverting to 102 didn't change it back. How do I change the font in these panes?

I want old version back. Everything I have set up for the last 5 years has changed. How do I roll back change? This update has changed everything and I don't know how to fix it. I want to roll back this update. How do I do it? George Wimmer

Hi,

I hope you are doing well. I am completely blind. I've been facing a problem with thunderbird. Whenever I try to sign into gmail, it says unable to log in, probably wrong configuration, username and password: This is in spite of the fact that I've used my correct password multiple times, I did a double check by signing in and out on the web multiple times to confirm. My email is muhammed3198@gmail.com I also checked my settings to see if imap was enabled, which it is. Please help and fix this issue as urgently as possible. I even selected configure manually to see if all the configuration settings were correct, and they seem to be, like the ports, the incoming and outcoming settings, etc. Please help. Best regards, Muhammad.

Thunderbird has just auto-updated to 115.2.3 and it looks terrible. What number is the previous version please and how do I reinstall it. When opening Thunderbird, I have to scroll down through a lot of old emails to get to the new ones - the previous version opened at the new emails. Also the layout is not very nice.