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hundreds of solutions to the problem of permanently threaded messages

There are many answers to the question of how to disable message threading. All are from earlier versions than mine, which is 115.7.0 -- as witnessed: Sorry! 0 results fo… (read more)

There are many answers to the question of how to disable message threading. All are from earlier versions than mine, which is 115.7.0 -- as witnessed: Sorry! 0 results found for ‘disable threading in version 115.7.0’ for ‘Thunderbird'

Thunderbird seems to have so many minor changes and alterations in the recent past, that basic usability is affected. Not a good thing.

Once before, a few years ago, Thunderbird got so out of control that I had to go to a different mail client. Are we back to that?

Asked by patriciacravener 3 months ago

Last reply by david 2 months ago

Not receiving mail

Since yesterday I am unable to receive mail. When I send a test email the message below comes up. Your message was sent but a copy was not placed in your sent folder (Sen… (read more)

Since yesterday I am unable to receive mail. When I send a test email the message below comes up. Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent...

I have searched, read and tried all fixes on this topic already provided but nothing has worked.

Thanks in advance.

Asked by Sue Mey 1 week ago

Last reply by david 1 week ago

Can receive emails but cannot send emails

Suddenly I cannot send emails. I can receive emails. I have checked my account settings and they are correct as follows: Charter Communications mail.twc.com port 587 S… (read more)

Suddenly I cannot send emails. I can receive emails. I have checked my account settings and they are correct as follows: Charter Communications mail.twc.com port 587 Starttls normal password ggordets@san.rr.com. I contacted Spectrum and we proved that the problem is not them by initiating an outgoing email to myself using webmail. I even tried uninstalling and re-installing Thunderbird. As indicated above my email is ggordets@san.rr.com

Thank you. P.S. My operating system is Windows 10.

Asked by ggordets 2 months ago

Last reply by ggordets 2 months ago

I am showing beside the inbox that I have 4 unread emails, but I have nothing in the message (inbox) folder. I have looked everywhere and cannot find these messages anywhere.

I am showing beside the inbox that I have 4 unread emails, but I have nothing in the message (inbox) folder. I have looked everywhere and cannot find these messages anywh… (read more)

I am showing beside the inbox that I have 4 unread emails, but I have nothing in the message (inbox) folder. I have looked everywhere and cannot find these messages anywhere.

Asked by appraisals 3 months ago

Last reply by christ1 3 months ago

Thunderbird pop up: "Add Security Exception" + "You are about to override how Thunderbird identifies this site"

Since some time when I start up Thunderbird I get a popup: "Add Security Exception" + "You are about to override how Thunderbird identifies this site" In forums it was … (read more)

Since some time when I start up Thunderbird I get a popup:

"Add Security Exception" + "You are about to override how Thunderbird identifies this site"

In forums it was stateed this can be due to the antivirus program. I am using Acronis Cyber Protect Home. I closed Thunderbird, pauzed the real time protection and started up Thunderbird again: this did not solve the issue: I still get the pop up, see image attached.

Is there a way to analyse the origin of this pop up? What's triggering this pop up in Thunderbird?

Thx!

Asked by thirdfloor 4 months ago

Last reply by thirdfloor 4 months ago

Still not clear on Thunderbird cache

My Thunderbird cache is using a gigabyte of disk space. I'd like to clear it, but it's not clear to me if I would be wiping out stored messages when I do that. I like t… (read more)

My Thunderbird cache is using a gigabyte of disk space. I'd like to clear it, but it's not clear to me if I would be wiping out stored messages when I do that.

I like to download my emails to my computer (and keep copies on the server, too). I thought that was what I was doing, since I can view my emails when offline, but maybe I'm just accessing the cached copies?

Will I lose my old emails if I clear the cache?

Asked by Catemaco 3 weeks ago

Last reply by david 3 weeks ago

Thunderbird 115.7 excessive memory

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally… (read more)

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally between 500 - 600 MB

Asked by jimmysb1967 4 months ago

Last reply by jimmysb1967 4 months ago

On March 14 I stopped being able to get my email. A message saying. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." What can I do?

On March 14 I stopped being able to get my email. A message saying. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and … (read more)

On March 14 I stopped being able to get my email. A message saying. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." What can I do? There is plenty of room on my computer and my server says all settings are correct

Asked by jeff258 2 months ago

Last reply by david 2 months ago

I can't send emails

I am new to Thunderbird and although the set up has been relatively straightforward, I can only receive emails, I can't send them. When I try to send I get the following … (read more)

I am new to Thunderbird and although the set up has been relatively straightforward, I can only receive emails, I can't send them. When I try to send I get the following message -

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Although I have looked at the Outgoing server settings and authentication method, I have no idea where to start. I have checked the password and it says normal password. The authentication method is normal password. Nowhere am I able to enter a password for my BT Internet account

Asked by anniep4 2 months ago

Last reply by Matt 2 months ago

  • Solved

Thunderbird always turns off the print server every time it is started.

Thunderbird always turns off the print server every time it is started. I am running version 115.7.0 on a Win 11 OS. This problem began when I last updated Thunderbird … (read more)

Thunderbird always turns off the print server every time it is started. I am running version 115.7.0 on a Win 11 OS. This problem began when I last updated Thunderbird (I think?) Jim Teague

Asked by jimteague 4 months ago

Answered by jimteague 4 months ago

  • Solved

Appearance change

Hi, I run copies of Thunderbird on two Windows machines in my study. Both versions are up to date - see the attached screen shots. In the version running on my desktop (… (read more)

Hi, I run copies of Thunderbird on two Windows machines in my study. Both versions are up to date - see the attached screen shots. In the version running on my desktop (20240114 Win7-Pro TBird 115.6.1 (32-bit).png) the emails appear with columns. This is the format I am used to and which I like. In the version running on my laptop (20240114 Win7-Pro TBird 115.6.1 (64-bit).png) the emails appear in a different format, which takes up a lot more screen space and doesn't let me sort them by columns. I think I made the change myself, but I cannot remember how I did it. I have looked long and hard but unsuccessfully for a way to revert to the column layout. How do I revert to the column layout? Thanks for your advice in advance. David Edwards BE(Hons) FIREE FIEAust I am a retired electrical and electronics engineer, and have been playing with computers since 1972

Asked by David Edwards 5 months ago

Answered by David Edwards 4 months ago

  • Solved

How do I delete one of my many email adresses in Thunderbird?

Hi, I have four email adresses in my Thunderbird and now I would have to delete one of them, but it wasn't as easy as I thought it would be. I tried right-clicking on t… (read more)

Hi,

I have four email adresses in my Thunderbird and now I would have to delete one of them, but it wasn't as easy as I thought it would be.

I tried right-clicking on the email address I wanted to delete, but it didn't work.

Then I went into settings but found nowhere where it said "delete email adress".

But on the other hand, under "Account actions" on the left side under all email addresses it said "Delete account". The problem here is that there weren't three dots after so I was afraid I would delete my entire Thunderbird if I clicked on this.

Where can I delete just ONE of my four email adresses?

Kind regards Carina

Asked by kontakt395 3 months ago

Answered by Toad-Hall 3 months ago

  • Solved

Restoring date order to inbox

Thunderbird 102.3.2 Solved 7 replies 4 people have this problem I can't get it in date desc order, it says it is in view/sort by, but its not, scrolling around I can see … (read more)

Thunderbird 102.3.2 Solved 7 replies 4 people have this problem I can't get it in date desc order, it says it is in view/sort by, but its not, scrolling around I can see email's newer below email's older, its in no particular order as far as I can see. I've tried folder repair, and for a moment it all looks great and I can see today's email at the top, then it all goes back to how it was. I've tried messing with the view settings, and actually most of the settings without any effect. How can I get it back to how it was before the upgrade? Ordered by email's received decending?

Asked by Nigel Jones 4 months ago

Answered by Nigel Jones 4 months ago

Many recent incoming messages do not preview, or preview incorrectly. 122 beta

My inbox is badly messed up. Most incoming messages will not preview. Let me attach a screen grab from earlier this morning. Look at the last (most recent) incoming me… (read more)

My inbox is badly messed up. Most incoming messages will not preview.

Let me attach a screen grab from earlier this morning. Look at the last (most recent) incoming message. The preview displays a completely different, unrelated, 5-year-old message. That message can be found in its proper chronological position in the inbox.

Also, one of my important mailbox files is ruined. When I look at such a mailbox in my text editor, each message begins with a "From" line. Normally this line has data in it, such as

> From ???@??? Mon Apr 25 16:58:14 2005 or (since 2011) > From - Mon Nov 28 16:46:45 2011 In the ruined mailbox, there are thousands of messages, but only one, the oldest one, has the special flag and the date after the "From" -- not even the hyphen "From - ". So when I try to read in that inbox, the TOC shows only one message, that oldest one. None of the others get into the TOC because they lack the necessary opening line. I don't know how all those opening lines were changed.

I am using Beta 122.0b1 (32-bit). I don't know why I am in the Beta channel, and I probably should not be, but it was easier to remain (and have automatic updates) than to change. I am on Windows 10.

Asked by mctangora 5 months ago

Last reply by mctangora 5 months ago

E-mails disappeared

I see that there are e-mails in my folder pane, but none are showing when I click on a folder. This happened yesterday, and it happened suddenly without me changing any … (read more)

I see that there are e-mails in my folder pane, but none are showing when I click on a folder. This happened yesterday, and it happened suddenly without me changing any settings. I would appreciate the help.

Asked by stixman 5 months ago

Last reply by stixman 5 months ago

  • Solved

Thunderbird runs fine, but troubleshooter cant open profile folder

I moved Thunderbird to a new PC recently. Thunderbird runs fine. I want to backup the profile folder. Windows file explorer does not see the profile ; yes I have … (read more)

I moved Thunderbird to a new PC recently. Thunderbird runs fine. I want to backup the profile folder. Windows file explorer does not see the profile ; yes I have set hidden files to view. The only profile it sees is the one I copied over from old PC that has not been modified (see image). In Thunderbird, I go to troubleshoot information, Profile folder, open folder, I get Location is not available error (see image). I go to about:profiles, open folder (any, see image), get same error. Profile manager does not see the old profile from old PC. How do I make Windows and Thunderbird see and open the profile folder Thunderbird is using successfully? Thank you

Asked by d.schoellhamer 5 months ago

Answered by d.schoellhamer 5 months ago

I am not receiving incoming emails

Enabling my incoming emails. This has been failing for weeks. I reset my account with thunderbird and made a donation (thinking that was the problem) but I am still not … (read more)

Enabling my incoming emails. This has been failing for weeks. I reset my account with thunderbird and made a donation (thinking that was the problem) but I am still not receiving incoming emails. Tried and checked all my account settings - cannot find what the problem is. Please help.

Asked by Claudine Laurent 4 months ago

Last reply by Bogomil Shopov - Бого 4 months ago