Thunderbird Support Forum

I have turned anti-virus off, checked account settings and checked provider's access limit. I can receive emails in webmail, but not Thunderbird. I don't get any error message in Thunderbird, emails just won't come through.

v115.7.0 I have been a user and contributor for years. OS is still Win7. I have had a IMAP connection to Comcast for years, now it will not connect. I have made sure I am using the correct password. When I start thunderbird, a secondary window pops up with the error message unable to connect. WEnt thru lots of posts but no results. One interesting said to disable IPV6 security option, but the way they described the fix was to access thry the EDIT menu then Preferences, but my system does not have Preferences under Edit.

Rich Dolan Richard.dolan@gmail.com

When I open message filters and click on "Filter Log" , I just get the small window shown below, no log even though logging is enabled. Running Tbird 115.9

Thanks for any tips on getting this resolved. KR

Hello,

This is my very first post to a support community so please excuse me for any rookie mistakes and oversights.

T.B. 115.8.0 (64-bit) Windows 10 - IMAP settings with multiple domains and multiple accounts on each.

Problem/Issue: Most searches return the expected results, but in certain cases, and seems to affect mostly the sub directories in Local Folder (have not been able to replicate problems in strings found elsewhere).

Things I have already done: - Rebooted PC - Compacted the folder where the email resides - Repaired such folder - Confirmed that Global search is clicked for such folder - Opened the email to confirm that it does open and is valid (Remember that it's in Local folders so already downloaded)

E.g. Global search string "Re: New Project 25-301-623 needed into Swahili - word count 321" (which does exists in Local Folders) does not produce any results but (Deleted first character of the string) "e: New Project 25-301-623 needed into Swahili - word count 321" produced results for "New Project 25-301-623 needed into Swahili - word count 321" without the results for "Re:...". Additionally, no filters are displayed such as Location, People, etc. (Running the same search within the folder where it resides works fine.) Cutting down the string to only "Re: New Project 25-301-623" still does not find any results. Global search for string "Payable Summary for: August 2022", which resides in the same folder tested is found but no filter data available for Location, People, etc. However a search for "Project delivery for Job: 25-258-813" again residing in the same folder is found with Location, Account and People. I've tested same approach and tests on different folders to rule out Folder specific problems and behavior is the same problem.

Another example that might help in figuring things out. I tested a string of an email subject from an amazon order, which are long in nature do to # dashes, long numbers, etc. Performed a global search and the email was found but no Filters shown. Did the same search removing the end of the string "has shipped" and the email was found once again but with all Filters showing.

I hope I have been thorough enough. If any additional information is needed please let me know.

Thanks to all.

Some time ago, two of the folders in my Inbox have had their icons changed to the same icon used for Drafts. I cannot figure out how to get their icons back to the typical Folder icon and these two folders cannot be moved in the list of folders to rearrange their order. Please help.

Dear Team,

Our MD laptop thunderbird configure for mail solution. 25.3.2024 auto update run 115 to 125 version. after 125 version in thunderbird mail view option are changed. in version 115 that mail view option i working. how to uninstall latest update 125 or how rollback older version 115.

Thunbderbird, will not load inbox emails. sent mails showing and folders. test email sent not showing.

pop up box displayed" cant fetch uid?"

thanks.

TBird version: 91.4.1 OS: Linux Mint Debian Edition (Debbie) / Cinnamon 5.0.7

Settings: Account Settings > Copies & Folders > Mesage Archives

Current setting is "Keep messsage archives in: Other [set to 'Archive' folder on IMAP mail server] - see settings-1.png Archive options = A single folder - see settings -2.png

Issue: when I archive from my inbox, the mails go into Yearly folder; I want the emails to go into a single folder.

I have tried to reset the configuration multiple times and restarted Thunderbird multiple times, issue still remains. Your assistance is appreciated. Let me know if you need additional information. Thanks!

Using Thunderbird 91.4.1 (64-bit)

Hi. Last two days, T-bird has taken to showing the wrong sender's address - but only sometimes, which makes it odder. For example 3 e-mails from Union Local de Montpellier are listed as coming from Language Log: the first is a trade union organisation telling me about demonstartion for higher wages and union training, while the latter is an academic website for linguisticians. Strangely enough, I am on the mailing list for both.

One example attached. (Note: Language Log is a US site, that operates on Wordpress. If you can help I would be very grateful.

Thanks, adj

After a recent upgrade of Thunderbird, I am getting the following message: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity ------------" In addition to no links being "live" in received messages that are in my Inbox, there are no longer options available to "reply" or "forward" etc.!

I haven't a CLUE how to troubleshoot this and have never had this problem before in the 3 years I've used Thunderbird?

Thunderbird 91.7.0 (64-bit), Windows 10. Brand-new profile: Thunderbird just reinstalled after uninstalling previous version and deleting all profiles (in Windows' "Roaming" user folders etc).

For some emails containing links, clicking on the link open in my default system browser: Firefox.

For some emails, instead, clicking on a link opens it in a new Thunderbird tab instead of Firefox.

Example of the first behaviour is an email from Google Scholar. Example of the second is an email from a flight company.

In either case, when I hover over the link with the mouse I see the address "https://..." etc in the status bar.

Expected behaviour: all web links should open in default browser.

Any ideas of why this strange inconsistent behaviour and how to correct it? Cheers!

HI,

I am trying to get my email message list to have the same vertical view as I did with Outlook instead of the spread-out view that Thunderbird uses as default. I wanted this compact so I can view the message in a larger window in vertical view. I have a screenshot with two examples. The top portionos Thunderbird and the bottom is Windows Mail (I didn't use Outlook as I uninstalled it, but the format is nearly the same view in WM). To read the subect/sender I have to drag that column to the left to see the contents and it's off-putting. The left column in WM with message windos is the view I want.

Thnx, Tom

I'm using Thunderbird 87.0b3 (32 bit) on a 64 bit PC I recently deleted an email and saw the message:

“Compact Folders.     The messages you have deleted can be purged from disk. This operation will save you 202MB of disk space. Select the option below to let Thunderbird do this automatically without asking you.

[] Remove message deletions automatically and do not ask me. Proceed Cancel”

This message confused me. It was entitled “Compact Folders”, but then stated it would PURGE messages from my disc. Without ticking [] Remove message deletions automatically, I selected “Proceed”. I was very relieved to see that messages were compacted but none of my messages in “Trash” had been deleted.

I strongly suggest that this message should be rewritten to say: Compact folders. If you allow Thunderbird to compact your folders this operation will save xxx MB of disk space. Select the option below to let Thunderbird do this automatically without asking you. [] Compact folders automatically and do not ask me.

I was prompted to 'compact' my mailboxes, which I did many times before and had no issues.

Today, after compacting, I realised that my whole work inbox is empty! I have alot of important work emails. How can I retrieve them back?

It is not in the trash either, I have checked every possible folder.

Help!

When I reply to an e-mail using Thunderbird, quoted text appears (in Thunderbird) with a quote bar on the left as expected.

However, when the recipient gets the message in Outlook or GMail, the quote bars are missing. In GMail quoted text is indented and a slightly different color (though it's hard to see the difference). In Outlook the quoted text is just indented.

How do I get Thunderbird to include quote bars for quoted text in the sent message?

If I format the message (with quote bars) using markdown in a browser, and then cut/paste the formatted message into Thunderbird, then it appears as expected to recipients using Outlook and GMail. But that's a painful way to compose replies to Outlook and GMail users (IOW everybody I reply to).

why when setting up gmail account, do I get a message "error Incoming server already exists."? It seems since updating to TB 91.7.0 (32-bit) one of my gmail accounts stopped getting emails, I still get them on my smart phone and on an older pc that has TB 78.14.0 (32-bit) but not on my primary pc. so since the primary was set to pop and the older pc was imap I tried switching it to imap but couldn't so I deleted the account and reset it up but after entering everything I keep getting that error! TIA Tom

Since Verizon switched to AOL I have had email problems. I have two verizon.net addresses and one tampabay.rr.com. After finding help in the forum for creating a temporary app password I have been able to send Verizon email but not receive. The tampabay.rr.com works for sending and receiving. I have tried multiple times to fix but one of two things happen: dialog box says "sending email" but doesn't complete, or it continues to ask for a new password. AOL web mail works fine. Any help will be greatly appreciated.

Dell laptop recently updated to windows 11, Thundebird 91.7.0 (64-bit).