Thunderbird Support Forum

I have had good success with Thunderbird until this morning when, posting a second email with photos to my wife, I got the message that the server connection timed out. I called my email internet provider locally, suggested to uninstall and reinstall, to check configuration. None of that worked. I modified one setting, the name of the outgoing server, when I checked with the protocols provided by the email/internet local provider. That also didn't help. I'm at a loss.

Thanks if you can help.

I am currently trying to set up extra SMTP servers for additional identities in my e-mail account. I would like to use the Amazon service for this.

However, as soon as I try to send an email with the data provided by AWS, I get an error message:

"Sending of the message failed. The Outgoing server (SMTP) <ses-smtp-server-url> does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP)'."

Changing the "Authentication method" did not work either. If I enter the same data in gmail as "Send mail as" (the equivalent to the extra identity of Thunderbird), the connection in the GUI of gmail works without any problems and I can send e-mails via it. So it can't be the data or the configuration of the SES.

I am afraid that Thunderbird does not yet support the newer protocols that SES requires. Does anyone here have any ideas?

Server: <ses-smtp-server-url> Port 587 Connection security: STARTTLS Auth. method: Encrypted password User Name: <username>

I have been using T-bird as my email client for years. Just now, a new screen pops up with this message: "an error occurred during connection to localhost". I have 2 email accounts that I use with T-bird. The one is with comcast; it is the account that comes up with the error message. The other account is with Breezeline, and it appears to be unaffected. However, and this is the problem, I cannot send or receive email from either account. I am going to try to send both a hard copy of the error message, and the data from the T-bird program that I am using. Your help is appreciated. Thanks

As of a few months ago, I have been running into situations where my local folders wind up displaying some entries with no title, no sender, and garbled content (see image). Attempting to Repair the local folders does not have any visible effect.

Server is Microsoft Outlook, connected to via SMAP. I'm running Thunderbird 115.9.0 (64-bit) on Windows 10.

I'm also connecting to this mail server with Microsoft's android client, but that obviously doesn't know anything about the local folders so it shouldn't (?) be interfering.

This is Seriously Annoying. If I put something into the local folders, it's because I want to archive it for reference. That needs to be reliable.

Time for me to abandon Thunderbird? Or is this a known issue with a reliable fix?

After the last couple of Thunderbird updates, I have been experiencing a really frustrating issue that I can't seem to resolve.

Only when I receive emails from one specific recipient and I go to reply to them, the font size is suddenly really large, and the spacing between new lines is huge.

Even if I set the font options to the same as if I was replying to a different recipient or creating a new message, it still appears really large.

What's worse is even if I make all these adjustments and get the font size and formatting looking okay, the actual sent message is even more out of whack and has all these spacing problems.

Does anyone know what might be going on? No other mail client I use experiences this issue whatsoever, and this issue is only occuring with this recipient.

If you give me an email address I will send you the screenshot of my error message.

Or, call me NOW at [removed from public support forum]

Thank You. Marty Straka

I belong to a number of newsgroups where I save technical data from that is in the form of email. 1. How can I save messages, with header intact, to a text file as I could with Eudora? 2. When I start Thunderbird, what email is loaded into memory?

Hello

I have a bizarre issue with attachments.

I open all attachments in their respective programs rather than preview within Thunderbird itself (I have also tried opening in preview but I get exactly the same problem).

When I receive an email with attachments, mainly Word, Excel or PDF docs, I click to open the attachment but nothing happens. If I save the attachments to my computer and try to open it says the attachment is empty or corrupt.

But, if I click to forward the email, I can then open the attachments as normal by clicking on them in the draft email and also then save them to the computer and they open as normal.

I am running the latest version - 115.10.1 (64-bit) and I have noticed this issue for about the last week or so. Otherwise everything seems to work as normal.

Any ideas on what is going on or ways to change this.

Thanks in advance

Reaching my end with defects in thunderbird. I select items in the inbox/index of the UI and it isn't updating the email view pane.

Sometimes I select in the index, it highlights the message, doesn't update and then 10-15 seconds later, the UI does a big update like it had hung on something, and it just ignores my selection completely and selects whatever it wants. This is crazy.

I'll add I have a "unified folder" and despite the 3 accounts inboxes included from accounts configured to never auto update, IT ALWAYS does updates whenever it wishes. Again, this is crazy. Like it can't be supposed to work like this ?

So: Is this thing single threaded ? Is the "unified" folder functionality mature and does it work properly ? Suggestions or pointers to fix or research/test what I see is just flat out poor performance when clicking stuff in the UI ?

I really can't believe I'm questioning the basics of thunderbird.

Version is Win 10, 115.8.1 (64-bit), udpating now but I'd say I have found the basic performance to have tanked since the bug UI change to "modernize" it. Seems to me, without exact data to support that I have been degrading ever since. No updates I've made in last few months have improved anything.

Really don't want to leave but I'm about to try using it on Mac and Linux to compare and at same time I just configured all this in apple mail for the first time in maybe 10 years. This is something I never ever thought I'd do.

Last thought, I use same accounts, on iPhone (Boxer) and many iPads. I don't see any performance problems there so I'm pretty confident this isn't the mail servers.

My sent messages are not being saved-error message says current command did not succeed. The mail server for plvltodd@cox.net responded TRYCREATE mailbox doesn't exist Sent .001 + .000secs

When I search with TB it is not finding all the results.

This is especially frustrating because the main reason I started using TB is because the search on my host's webmail is abysmal. But it turns out that TB search (for me) is even more abysmal.

I am sure this is happening because something is wrong but I don't know how to go about fixing it. I have already rebuilt the global database but that did not fix it. However, the new global database file is about half the size it was before I rebuilt it.

Is there anything else I can do?

Somebody thought that it is a GREAT idea to make drag-n-drop cursor a GIANT rectanglular thumbnail of the emails being dragged.

No, this is a horrible idea because that thumbnail covers the target of the drag-and-drop.

Either REVERT this IMMEDIATELY or let us know how to disable and revert to the simple drag-n-drop mouse cursor that does not obstruct the target of the drag.

And in the future AVOID any GUI changes that are not ABSOLUTELY NECESSARY. With these poorly thought through, extremely annoying changes you are only causing damage and aggravation.

Hi, starting with Thunderbird 126.b02 (al least) there are very heavy perfoming issues. Beyond crashes it takes approximatly 10 seconds to open a specific email. Moving to another account is much more difficult: taking itself a much of time it takes supplemental time to open the INBOX.

Despite an Raphael on-dice-graphics I'm running a discrete Radeon RX 6700XT. HDD is far away from being over-lastet or running out of memory

Any ideas? Appreciated. Thx. B.

Good morning, This morning thunderbird was not responding and allowing new emails to come thro. So i repaired the folder and now it doesn't display the messages in my inbox. Could someone help me with that? If you want to message me privately thats fine too daryl@doubledtrailerparts.com

Im using Thunderbird Beta release. Starting last week, my PC would become extremely slow, to the point it would nearly come to a complete halt. After digging around, I realized it was due to excessively large Thunderbird NSTMP files that were being created. I would delete them and the speed would improve. But then a while later, the NSTMP files reappear and gobble up all my Harddisk again. Part of the issue is the sheer large size of the file, which will consume all available space on my HD, which at present is 600GB. But it also eats up all my RAM so my system slows down til the NSTMP file is fully built.

I use this as imap with Gmail installed on a PC with a 1TB SSD

Today after my pc started slowing again, I started poking around and noticed my main Inbox is massive, 29GB, which there is no chance its that large. All Mail is only 1GB to give perspective

This has been going on about a week.

I tried repairing my inboxes and other folders, but that does not seem to have helped.

Hi, I am trying to login to my emails and after entering my password the following message comes up message comes up. 'Login to server mail.optusnet.com.au with username dianne.hill failed' Can you please help me?