Thunderbird Support Forum

Thunderbird keeps asking for my password and password manager doesn't remember it. Each time I try to look at or respond to messages, it asks for my password --- I check the password manager box to remember it but it doesn't.

Should I delete thunderbird and then install a 2020 version where this was not a problem or is there a way to solve the problem with the latest current version

Peace, Alan

Alan Taplow [removed address, email and phone# from public support forum]

Hello,

I regularly move my emails to local folders. Today, after updating to version 115.6.1, hundreds of emails in one particular folder appear completely blank, without subject, correspondents, or content (see picture). The rest of them are fine.

How can I restore the content of those emails?

Or maybe it's just a bug and they're not "real" emails. How do I know for sure?

Cheers!

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is gone and the only option is save to PDF. I can close thunderbird and reopen it and seems to alleviate the issue for a few times then back save to PDF only. Strange issue. I have reinstalled thunderbird a few times. All other programs on the pc I print from always use the defaut printer.

After clicking the Thunderbird to enter my email the whole system goes through connecte3d to uepat624@gmail.com then up comes a message from Thunderbird indicating "you may have too many cached connections use IMAP Advanced Settings to reduce cached connections" Then things continue on for probably 5 to 10 mins. sending login info, looking up IMAP, checking mail server capabilities, looking for folders, sending login, opening folder box, downloading

Eventually email inbox and messages come up. I can send, receive and send mass mailings but when you read a message and want to go back to the inbox you have to scroll all the little boxes at the top of the screen back to the one that says "inbox".

I need someone to remove the cached connections. Pat Blackburn

I tried to update Mozilla Thunderbird to 115.5.0. Now I can not receive emails on my computer. The message I received said, Error: Platform version 115.4.0 is not compatible with version 115.5.0. How do I "return" to 115.4.0 so I can have access to emails on my computer? I can receive emails on my cell phone. Thank you.

I sent a message a while back about slowness with 115, which I had to download because I had a crash.

There were various suggestions, but no solutions to the excessive slowness with 115. This culminated to day in a long 'no reply' mail which suggested the issue might be the virus checker.....

I checked again the various messages about 115 - most were archived, only one month since they were posted!!

Is there an issue with 115?? I saw a thread which asked was I having issues with it, my answer is yes, is there nobody out there with a suggestion??

Every few days, the index pane of some folder gets corrupted. Repair (right-click, Properties, Repair Folder) fixes it. Then a few days later this repeats, with a different folder. I have three IMAP accounts and this occurs on more than one of them.

Any suggestion for finding and fixing the underlying problem?

Hello, as soon as TB Thunderbird was auto updated to the new version 115.4.1 (64-bit) 2 weeks ago, it keeps freezing randomly but often for several seconds when you click inbox folders from Any Emails I have: Private, Outlook, Yahoo, or Google.

It does also freeze randomly while I write emails or I check other folders. It take so much longer to deal with emails all together.

It tends to do it if the program has been opened recently but also in the midle of the day or while writing emails, for no reasons.

The previous version was also slower but was at least manageable.

What is going on? Any hints or different solutions are appreciated. Best Regards, Chris

Since updating to 115.4.1 under Windows 11 (fully updated), Thunderbird regularly (about every 24-48 hours) freezes up and needs to be shut down with Task Manager. What's up??

I may have had this answered, but my email issues prevented me from seeing any answer.

I use Thunderbird with my gmail account. When I run Thunderbird on my computer, I don't load any emails (I do get emails on my iPhone). I get this error message: "Authentication failure while connecting to server imap.gmail.com." What does this mean and what should I do?

Hello. Currently receiving the following error pop-up with Thunderbird 115.4.1 on Win 10 22H2:

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

This occurs when fetching new email from an sbcglobal.net POP3 account. Settings: inbound.att.net, port: 995, SSL/TLS, OAuth2. These settings have worked successfully for years until yesterday NOV 6 2023.

I have several other POP3 accounts all using the same settings shown above but none of them are triggering the pop-up error.

Can an expert please advise the specific conditions that trigger this error so I can determine where the fault lies? Example: Is this Thunderbird's interpretation of an error condition being transmitted by the email server requiring interaction with service provider? Is this Thunderbird's response to an internal problem like not enough disk space? (even though there is plenty)

A solution would be nice, but an explanation re: the triggering mechanism is absolutely required. Thanks.

I have never needed to see every single email in my inbox when I first open Thunderbird but I'd assume it trying to load everything is why it freezes for a few minutes every time I open it.

Get red error when i write email adresses manually in the To field. Only way to put in adresses is first create an entry in the adressbook and then from the adressbook add the emailadress to the email To fields. Thunderbird version 115.4.1 (64-bit)

The page layout and functionality has changed. I keep getting a message about imap! I have not made any changes to anything. It's just not working, i am very lost with it. Help please. John K-D

Hello, Unfortunately after last updating to supernova Thunderbird very often freezes/crashes (several times a day). Is there any solution to this problem. I'm using version 115.4.2 (64bit) on Windows 11. This happens in several work stations.

Best regards Baron Paweł

After loading the latest update, I can't send emails. Spamhaus is blocking them. this is an example of the error message... this is a business I have emailed before and they are in my address book, it is doing the same with other addresses

Sending of the message failed. An error occurred while sending mail. The mail server responded: Service unavailable; Client host [68.105.172.193] blocked using an77miiefpoizgkgitohtqs2qa.zen.dq.spamhaus.net; https://www.spamhaus.org/query/ip/68.105.172.193. Please check the message recipient "service@renaissance-printing.com" and try again.