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change password

How do I change my password once in a while for security without setting up a master password that needs to be entered before each session? I am the only one on this com… (read more)

How do I change my password once in a while for security without setting up a master password that needs to be entered before each session? I am the only one on this computer and on my droid.

Asked by Pinkerton2 4 years ago

Answered by user01229325 4 years ago

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I can send but not receive emails with Thunderbird 38.6.0. SOLVED caused by router

I have checked with my email account provider, everything there is ok and my account settings are correct. Also, I can access my emails via the web account, and see that … (read more)

I have checked with my email account provider, everything there is ok and my account settings are correct. Also, I can access my emails via the web account, and see that I have messages there but Tbird just shows that it is checking for messages, then doesn't retrieve them, and there is no error message. I ruled out my antivirus as the problem by uninstalling it and still no luck so the problem seems to be with Tbird. Help.

Asked by deneroo 4 years ago

Answered by deneroo 4 years ago

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Exporting folders from Yahoo Mail

I have been trying to set up Thunderbird as my primary email. Bringing my folders from Yahoo is another problem. It brings only the Inbox. What about the other folders… (read more)

I have been trying to set up Thunderbird as my primary email. Bringing my folders from Yahoo is another problem. It brings only the Inbox. What about the other folders. I have follow you instruction about setting for POP for incoming...and everything else was as your instruction. Yahoo Mail is set to received my mail anywhere. Not sure what else to do. Can you tell me how to brings the folders? Thanks


Asked by L Tabin 4 years ago

Answered by Zenos 4 years ago

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Corrupted email and Conflict folders

For quite some time now, I regularly get folders appearing either in my Trash bin or outside it with names like "Inbox_PCNAME_Jan-09-122251-2016_Conflict_ADMIN_Jan-18-082… (read more)

For quite some time now, I regularly get folders appearing either in my Trash bin or outside it with names like "Inbox_PCNAME_Jan-09-122251-2016_Conflict_ADMIN_Jan-18-082650-2016_Conflict", where PCNAME is the name of my PC. I initially wondered whether it had anything to do with the compacting process while running my Synology cloud station backup, but it also seems to happen when this is turned of. I keep on deleting these folders, but each time I start Thunderbird, two of these appear.

Also, on at least two occasions, emails downloaded into my Inbox (local folder) were corrupted - e.g. the email content from one sender was actually showing up under the heading of another sender, or the email would be blank (and, on clicking reply, no addressee would appear despite the sender showing up on the original mail). To be more clear, if "Bob" sent me an email saying "Hello" and "John" and email saying "How are you", then by clicking on "Bob's" email the content "How are you" would appear.

Can anyone help please? Thanks.

Asked by Mugo 4 years ago

Answered by christ1 4 years ago

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Problems Sync Google Calendar

I looked for the import of my google calendar into thunderbird following the guide you provide at this link: https://support.mozilla.org/en-US/kb/using-lightning-google-c… (read more)

I looked for the import of my google calendar into thunderbird following the guide you provide at this link: https://support.mozilla.org/en-US/kb/using-lightning-google-calendar. But since last November it is not possible to extract the XML-link from google calendar, they just provide iCal link. So I've tried to set up a new calendar with kind of link, configuring it as a ICS calendar but it does not work, because my appointments don't appear. How can I do? Thanks.

Asked by Edogal 4 years ago

Answered by amanchesterman 4 years ago

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Resetting "Enter" = New Paragraph

Can I reset the new default "Return = New Paragraph" back to a simple line break (I don't want to use "Shift-Enter" because I can only use my left hand)? … (read more)

Can I reset the new default "Return = New Paragraph" back to a simple line break (I don't want to use "Shift-Enter" because I can only use my left hand)?


Asked by Nugget250 4 years ago

Answered by Zenos 4 years ago

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Having issues trying to use Thunderbird with a domain hosted by LiquidWeb.

I'd like to use Thunderbird for my email but I've been unsuccessful. My domain is hosted with LiquidWeb and they haven't been able to help me. Is there someone or somew… (read more)

I'd like to use Thunderbird for my email but I've been unsuccessful. My domain is hosted with LiquidWeb and they haven't been able to help me. Is there someone or somewhere I could approach with this problem? Many thanks!

Asked by East_Coast 4 years ago

Answered by sfhowes 4 years ago

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Can't receive emails from specific people after a stop sign showed up on a previous email.

I was searching for an email from a contractor, and something happened and a stop sign appeared next to his email address. I may have accidentally hit something (which is… (read more)

I was searching for an email from a contractor, and something happened and a stop sign appeared next to his email address. I may have accidentally hit something (which is more than probable). I am not sure what I hit, or how it happened, but the only way I can see his emails are to actually open my browser and see them, rather than using Thuderbird.

Asked by George1117 4 years ago

Answered by Toad-Hall 4 years ago

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I cannot send or receive emails

I have Thunderbird (38.5.1) set up on a desktop and a laptop machine. Both machines are running Windows 10 and I have 7 Virginmedia email accounts on the system. I can … (read more)

I have Thunderbird (38.5.1) set up on a desktop and a laptop machine. Both machines are running Windows 10 and I have 7 Virginmedia email accounts on the system. I can receive and send emails normally on the laptop but neither send or receive on the desktop (since 1st Feb). The email settings are identical on both machines. This problem is just related to the desktop machine

I have tried deleting the email passwords from the desktop machine's copy of Thunderbird but Thunderbird does not ask me for a new password: it just says it is retrieving messages and stops or says it cannot send a message ('The message could not be sent because the connection to Outgoing server (SMTP) smtp.ntlworld.com timed out.')

I have no idea what to try next...

Asked by atticmaker 4 years ago

Answered by atticmaker 4 years ago

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My Thunderbird 38.6.0 cannot send messages but it can receive

An unusual thing has happened yesterday (5 March 2016) to me after sending several short messages, each to 2 or 3 recipients. Each message contained an URL (http://www.mo… (read more)

An unusual thing has happened yesterday (5 March 2016) to me after sending several short messages, each to 2 or 3 recipients. Each message contained an URL (http://www.money.pl/500zl/warszawa/), which belongs to a trusted Polish company. Probably, because of the phrase "money.pl" contained in the message body, Google/Gmail rejected all my messages. Then, I tried to resend all of the messages. The outcome was the same. Finally, I modified each message by removing the URL from the message body and then I sent my modified messages to all intended recipients successfully. However, after that, when I wanted to send some other messages to several people (including myself), all the messages were not sent and Google/Gmail displayed the following error message: "An Outgoing server (SMTP) error occurred while sending mail. The server responded: 5.4.5 Daily user sending quota exceeded. v140sm1406383Ifd.24 - gsmtp."

I have never before seen such an error message on my (the same) computer and am totally surprised how come the above situation occurred.

I contacted my local ISP and he confirmed that there was nothing to be blamed on him. He suggested that I write to Google support but, as you know, this is not straightforward and easy. However, I did submit the description of my brand-new problem in an online form available at https://support.google.com/mail/answer/22839?hl=en. Nothing, so far, has changed and no response from Google has been received (I provided my two e-mail addresses).

Can anybody experienced enough clarify this unusual irritating problem and suggest how to restore the normalcy to my Gmail free private account. Because of the above-described mishap, I had to use Windows Live Mail and my Yahoo! account to retain the continuity of my replying and sending new messages using my local e-mail client (Thunderbird 38.6.0) that connects to my Gmail account. I'm now even not allowed to send e-mails directly from my online Gmail account. I would also welcome a solid explanation as to what actually happened yesterday to my Gmail account and why. I wish to reiterate: nothing like this has ever before happened to my Gmail account. FYI, I use a desktop PC with Windows 10 Pro 64-bit OEM with all latest updates to both the O/S and numerous protection applications installed.

Asked by Wlodzislaw 4 years ago

Answered by christ1 4 years ago

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Why did the close button disappear in thunderbird?

My mother has thunderbird and her theme just updated and the close button disappeared. Why? Also, why does it take a circus to ask a question? If I have an account, you s… (read more)

My mother has thunderbird and her theme just updated and the close button disappeared. Why?

Also, why does it take a circus to ask a question? If I have an account, you shouldn't say "you have an account now jump through more hoops"

Asked by John Schnell 4 years ago

Answered by Toad-Hall 4 years ago

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Outlook Express Import folder, moving accounts out of unified Local Folders, and message archiving

A while ago I gave up using an old XP PC and Outlook Express, and moved over to a new one and Thunderbird, but never had the time to get TBird organised properly: now I d… (read more)

A while ago I gave up using an old XP PC and Outlook Express, and moved over to a new one and Thunderbird, but never had the time to get TBird organised properly: now I do and starting to think about it.

Email was imported into Thunderbird from OE and, ever since, an extensive set of my own storage/filing folders and subfolders that were in OE (where I moved/redistributed Sent and Received messages) have been sitting within a folder called "Outlook Express Import", which itself sits inside Local Folders -- it's where the import process put them.

Also in Local Folders is a unified Inbox etc for the multiple accounts existing at the time of the changeover/import. All mail on these pre-existing accounts currently comes into and goes out from the unified folders. Several older addresses from a previous ISP are still in use to an extent, in addition to ones with the current ISP, and all were/are POP3. The unified Inbox etc for multiple accounts was fine as I was used to it in OE, and in many ways prefer it.

Quite recently a couple of new/additional email accounts were created for the first time since the changeover, and Thunderbird put these outside Local Folders, each with their own Inbox, Sent and so forth. It's given me the chance to see how I get along with separate Inboxes: not sure yet, but meanwhile a couple of questions.

(1) If I DID decide on separate Inboxes for the older ex-OE accounts, rather than unified, how do I achieve this? Maybe I used the wrong search terms, but so far haven't found how to move them outside of Local Folders and the unified setup, which Thunderbird organised while importing.

In the wizard would I set up another (duplicate) account in each case as if it was a new one, but call it something slightly different and enter the relevant details, so that TBird then created it outside of Local Folders? Then delete the older entries once these were created? Seems a longwinded method, and also not sure if TBird would allow it if it detected details were identical to an existing account? Is there a better way I haven't found?

(2) The "Outlook Express Import" folder seemed rather superfluous once the importing deed was done -- an extra level in the folder structure that wasn't really necessary.

What I'd like to do with all the many folders inside it is move/drag them up one level, so they're directly in Local Folders rather than nested within the extra OE Import folder. Then delete the Import folder once it's emptied.

Before doing this I wanted to check the OE Import folder didn't have any special or unusual status within Thunderbird, bearing in mind they're older messages that (a) didn't originate in TBird and (b) used to be in a different format in OE. I wondered if the fact that TBird created it there in the first place, and put all my storage folders inside it, was particularly important or significant now (post-import) for some reason, maybe in the way it handles the older messages stored inside, how it's able to find them or something like that?

Bottom line concern: will anything adversely affect the stored messages if these folders are dragged to another location? I'd hate to forego ready access, be unable to read anything, move them around, search/find, print etc.

I wouldn't want to risk losing any of it obviously, but one particular chunk of folders/messages is very important as it relates to a business and MUST be retained and safely stored for several years (all the Thunderbird mail is backed up), but there's a lot of it in a whole series of many storage folders + sub-folders + sub-sub-folders and so on, per subject, person or whatever. Too many and too much to easily check it was all still usable, beyond picking on and testing some random messages in a few folders here and there.

So before charging ahead with moving/dragging them to a new location in Local Folders, it would be good to be reassured there are no adverse consequences -- or indeed any consequences :))

(3) Only checking something briefly with this one. I'm not sure archiving messages is something I really need Thunderbird to do, given I already move most messages out of Inbox and Sent to the filing/storage folders. If I don't want Thunderbird automatically archiving messages, would I only need to untick the checkbox for "Keep message archives in..." in the Copies & Folders section for each account? It would then leave me to continue dealing with everything manually without TBird deciding at some point it would move a chunk of messages somewhere else, yes?

Thank you so much.

Asked by cottage-r 4 years ago

Answered by Matt 4 years ago

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Moving profile from a very old version of Thunderbird to another computer with a current version of Thunderbird

I have an old Toshiba Satellite A205 laptop, running Vista and Thunderbird 3.1.14. I want to move all the emails to another computer, currently without Thunderbird insta… (read more)

I have an old Toshiba Satellite A205 laptop, running Vista and Thunderbird 3.1.14. I want to move all the emails to another computer, currently without Thunderbird installed. I have copied the Users/owner/appdata/roaming/Thunderbird/profiles directory to a thumbdrive.

Question: Can I install the current version of Thunderbird on the second laptop and then copy the profiles directory from the thumbdrive to the same named directory on the new laptop/current version of Thunderbird? Will it work?

I run Firefox as my default browser on all my computers.

Asked by gmagg 4 years ago

Answered by christ1 4 years ago

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Outgoing Server Issue

Gifted a Galaxy Tab, set it up with my Gmail account. My Windows 7 Pro x64 with Thunderbird was working perfectly. I then made a huge mistake, due to my security concern… (read more)

Gifted a Galaxy Tab, set it up with my Gmail account. My Windows 7 Pro x64 with Thunderbird was working perfectly. I then made a huge mistake, due to my security concerns, and changed my Gmail with their 2step verification. Disaster !! No Thunderbird incoming/outgoing from my Gmail account. Reversed the process completely even allowing for 'non-secure' devices.

Thunderbird works perfectly in Yahoo and Hotmail; Gmail is the culprit.

Worked for my incoming Thunderbird emails but I'm unable to send any. I've rechecked my outgoing server settings 5 times and it is configured exactly as shown herein. My tablet can send/receive Gmail, Thunderbird only receives.

Getting help from GMail is like...

Thank you!

Asked by jay2115 4 years ago

Answered by jay2115 4 years ago

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Calendar add-on disappeared from Thunderbird

My problem is similar to two others listed, but just occurred when TB updated to 38.6.0 yesterday. Lightning disappeared and is not listed under Tools, Extensions. After … (read more)

My problem is similar to two others listed, but just occurred when TB updated to 38.6.0 yesterday. Lightning disappeared and is not listed under Tools, Extensions. After starting TB, the error console shows:

Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'. Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D/chrome.manifest'. Timestamp: 2/24/2016 8:00:10 PM Error: Please do not load stuff in the multimessage browser directly, use the SummaryFrameManager instead. Source File: resource://gre/modules/summaryFrameManager.js Line: 84

I haven't tried reinstalling TB or Lighting because I'm concerned about losing settings, messages, calendar items, etc.

Asked by p317 4 years ago

Answered by amanchesterman 4 years ago

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can't send email. asks for outgoing password????? have tried your help articles. PLEASE can I speak with a human to solve this problem?!!!!

NO. Have tried help articles. Please may I speak with a human to solve this problem?! Cannot send emails. asks for out going password?? have tried changing password -pr… (read more)

NO. Have tried help articles. Please may I speak with a human to solve this problem?! Cannot send emails. asks for out going password?? have tried changing password -program will not allow. Recieve emails without difficulty.

Asked by Sue100 4 years ago

Answered by Matt 4 years ago

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Folder structure on TB won't synch with server

Greetings. I am a new Thunderbird user migrating from Outlook 2013. I am on Windows 7. I am using IMAP. My previously working saved folder structure in Thunderbird is not… (read more)

Greetings. I am a new Thunderbird user migrating from Outlook 2013. I am on Windows 7. I am using IMAP.

My previously working saved folder structure in Thunderbird is not updating when I make a change to the folder structure on my email server.

Everything used to be OK but then when I noticed that the "saved" folder on TB was grayed out (I suspect because there was no email in that folder but tons in the subfolders). I think mistakenly I attempted to rename the folder "saved" to see if it would have darker text. Then I noticed a flurry of activity in TB subscribing and unsubscribing to folders and ever since I can see all of the folders under the saved folder but there used to be subfolders of these and now they do not display. Making changes on the server to folders is now not recognized in TB either. All of the subfolders I want, I have verified are still on the server with emails in them.

Is there some way I can "start over" and get the folder structure in TB synced with the folder structure on my server.

I did notice that when I deleted a not valuable folder in TB as a test, it was immediately deleted on my server so the sync is working in that direction.

Thanks in advance for help. I am trying hard not to loose valuable old emails on my server. Otherwise I am loving the new client.

Asked by photonic 4 years ago

Answered by photonic 4 years ago