Thunderbird Support Forum

I have connected my wifes outlook acc. and my Gmail acc. without issue, one on each of the user profiles, but with the 3rd my Outlook acc, I keep getting the "Unable to log in at server..." error. The Name/email/password are all correct. I have tried connecting my 3rd email account (+New/Existing Mail Account) as the 2nd account on different profiles but I get the same error trying to connect my Outlook acc.. I have verified that Thunderbird is configured to accept cookies. Is there some issue with having 2 outlook accounts linked to the same instance of Thunderbird?? (I hope not!! - that would be a complete deal-breaker!) Is there anything else I can try? Many thanks

Hello, I'm migrating from Outlook Express to Thunderbird 102, in Windows 8.1. I'd like to import my Address Book (.wab file) into TB 102. It seems a direct import is not possible (?). I have to convert my .wab file to a .csv file that TB can import. But doing so, I loose all the organization of my old address book (1500 contacts and tens of folders and sub-folders) ! How can I save the organization (folders) of my old address book in TB ? Tks in advance for your answers and solutions.

Hi,

Been using Tbird for forever.

I have a odd setup of accounts. A bunch of accounts that are each one email address. No problem.

And then one LOCAL folder for a bunch of personal email addresses (eg, xxx@mindspring and xxx@earthlink.net combined into one Tbird "account" -- and and a few more email addresses too). This setup has worked fine for years.

BUT, then I upgraded to V115.

All my history in Inbox, Sent, etc, etc. is LOST for Local.

Why? (Honestly, I don't care about THAT so much ... see next question).

How do I get that history BACK??? In those subfolders? If you need it, I can list all the subfolders I use (pretty good guess).

I have TWO profiles apparently. Not clear to me if the install chose the wrong one. Plus a profiles.ini file in the Thunderbird Library folder.

Under Crash Reports: I have an Install Time item for Sept 6 - probably when I installed V115. Useful??

Where do I start?

THANKS! I NEED HELP!!!

Joe

I just upgraded to Mac's latest OS 14.0 (Sonoma.) Thunderbird will not load. When I run the application I get a beachball and an "application) is not responding" message. I have tried rebooting and all the "typical fixes.)

Is there an update coming? Something that I can delete to make Thunderbird work?

I have a list so long it won't fit here. I can only think to install back to an update 10 days ago. I can't find an option for that- and I am not a proffessional- just a simple user.

I have a MacAir, since installing the latest update, Thunderbird: stalls for so long and can't switch it off or access anything for hours sporadically, it won't save 'sent' emails sporadically, it sends emails full of garbage - numbers, green and black screens, and other illegable content. sporadically. A lot of problems happen the moment I put an image into the content. and then I can't undo it. I can't access the image to move it, to delete it, just stuck. the signature keeps including code. it now says 105% full. Since when did we have a quota? I didn't know how to fix it. So it's now blocking me receiving emails. so I archived, deleted mails and it shifted it. BUT I have never had to do this before and don't want to -I have a busness to run and need to keep records. I can't delete in the future. What is this stupid quota thing?

I can keep going with the problems I have. But I don't have copious amounts of weeks and months to now trouble shoot. So I thought I just take it back to a previous update -say 2 weeks ago before th eproblems started, and not update again until Thunderbird can function on the Mac.

Can anyone help me? I am scared to uninstall, as I don't want to lose my contacts again. (had previous problems with Thunderbird in the last few months) ...now this. and have no idea how to get help? I want to be loyal to thunderbird- but I can't function with it right now.

....anyone?

I had a huge problem with M Outlook. In addition it has locked me out of my Office 365 package and I'm not getting help or support. Luckily I had backup completed before the problem. I changed to Thunderbird (using pop3), which I find very good. The back up is approx 8 GB but with many duplicates which I need to clean up. When I click import it seems to limit the file size to 2 GB. How can I import this backup file into Thunderbird to enable me to access the emails, clean up the many many duplicates and reduce the size? I await help, Thanks in advance

Hello Community Please help me to start again with Firefox from scratch. Last Month I downloaded Thunderbird email app and set up with a new email account using mailfence. Now I find that my mailfence email address was only a free trial and I have to pay to continue to use. I now wish to set up with my original free email with gmail. I did uninstall the Thunderbird app and then installed from fresh. Unfortunately it still has the mailfence email remembered in the Thunderbird App. How so I start again from scratch using my gmail account instead of the mailfence account that has now expired? Thank you in anticipation of you help.