Thunderbird Support Forum

My wife's Thunderbird application seems stalled . All I can see is the blue rotating circle. No emails after August 30 2022 will download . And the upper left hand corner has a period that is continually moving right to left and back again. She set up the email yesterday because her android phone was easier to use (Har, har). Gmails server apparently downloaded 13, 598 emails yesterday (8-30) and hasn't downloaded any since that date.. What's going on. She's attempting to renew her Green card and I'm more that a little concerned.

/edit: moved thread from Firefox to Thunderbird section.

My work email has access to three separate email inboxes under its single login. When I initially add my work email to thunderbird, it shows my inbox but not the other two that I monitor.

Is there a way to have these other two show up under my email login similarly to how they do in outlook?

- we use Microsoft exchange for the email server

I used to have Address book on my menu bar and could right click on a mailing list and send a BCC email to all. In 102.3, the address book is now in a tab to the left of the window, and I cannot click to open an email to all. I cannot select, and copy all addresses in the list and copy to a new mail BCC field.. How can I now send an email to all in a mailing list? It used to be so simple! John

I'm getting the following message when trying to delete multiple messages at a time. Sometimes it actually puts them in the trash folder but doesn't remove from Inbox. I've emptied the trash & did a compact folder. Still have problem.

The messages could not be moved or copied to folder 'Trash on cindyr@neo.rr.com' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Trash, and then choose Compact Folders, and then try again.

Whazzup with both a POP3 & an IMAP?

Which one to remove & how to do it step by step please

edit: moved thread from Firefox to Thunderbird section.

Since installing Thunderbird for windows v102.3.0 (32-bit), I can't dismiss a calendar event, which keeps looping to ask if I want to save or dismiss change for an "item changed on server" message. I rec'd the invite externally from Outlook. Neither option works; I can't delete the calendar entry either ... the event is stuck in an endless loop and will not dismiss. I'm now one day past the event date/time and still can't dismiss. Pls advise. Thank you.

edit: moved thread from Firefox to Thunderbird section.

My HDD crashed, and I have to re-install all my software, starting with Win 10. I have downloaded and installed the latest Thunderbird. I have backed up the C: drive a few days earlier. In my Thunderbird prior to the crash, I have three email addresses , and each one is filtered to store emails in a lot of Local folders. I went to the backup version, and recovered my Profile folder in Users/UserName /Roaming/Thunderbird folder, which merged with the newly installed Profile. When I opened Thunderbird after rebooting the PC, only my first email address was shown, and there were no filters or Local folders to be seen. Can someone please advise me on how to restore Thunderbird to my original configuration with 3 email addresses, filters and Local folders? kind regards, Joe

edit: moved thread from Firefox to Thunderbird section.

revert back to Firefox 101, which I believe was presented in the mass update of 102. my problems: a: Address lists could not be easily selected to send emails to . b. no check boxes for sending such as "TO", "CC", "BCC".

... now that panacea.dat no longer exists?

Here's a reference for the old method old method.

Since today, we experience an unusual problem in Mozila Thunderbird. The program ask for the password for the email that is already sign in. And if we enter the password, it ask for the password again. The error is "login to server outlook.office365.com with username failed". Our company need to solve this problem because we use Mozila Thunderbird for over 100 employee.

Thank you!

Hi,

Can anyone suggest a solution please?

I use Thunderbird Version 101.0.1 on a Windows 10 PC. I am in England UK. All my email accounts are setup as IMAP.

I note that email messages in the 'draft' folder can be edited and the messages have an 'edit' button. This means, you can edit and save messages.

I have created folders in Thunderbird and I move messages from 'drafts folder' into these folders. Problem is I can't edit them and save them. I have to keep moving the message into 'drafts' then edit and save and move. This is inconvenient. 

I have tried various add ons but none do what i want. How can I make Thunderbird, show the 'edit' button on messages in my other folders so that I can save the message and edit it later.

Where can you suggest that Thunderbird make such an add-on.

Thank you in advance

I have performed many searchers on the Internet and on this website to locate where the message filters are kept on FF v.98. If I go under the hamburger menu there is no "Tools" entry only "more Tools." If I access Tools on the MenuBar there is no Message Filter entry.

It used to be quite simplye Mozilla needs to follow the lead of smartphones who have the exact same problem with users attempting to find the controls whose locations change in every update. Their solution is a built-in search lookup app. Instead of making users "go hunt" the smartphone app allows the user to ask the app to find what they are looking for. That's why they are called "smartphones."

As for now, I need to know if my version of FF has bugs or if not how to I modify my message filters?

Thanks

moved from Firefox to Thunderbird -Andrew

Emails arrive in duplicate, and when deleted they come back again, and again. This is a recent development although I recall having this happen several years ago, but I don't recall attempting to fix the problem, so it must have corrected itself. Assistance would be appreciated to correct this problem.

v102.3.3 Address book export gives "Export accounts, messages, address books,m and settings to a ZIP" . I only want to export the address books not the everything. The file it creates is almost 3G.

I am trying to open an email account and after sending the OTP I get a list of issues that the issue might be and to try again i 24 Hrs and if it persists to contact support but I cannot find support what do I do [edited] @yahoo.com Ray Haywood [removed phone# from public]

/edit: moved thread from Firefox to Thunderbird section.

My emails in Thunderbird no longer 'sends'. I get the message 'Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication Required. Learn more at

https://support.google.com/mail/?p=WantAuthError v18-20020adfe292000000b00228dbf15072sm10417560wri.62 - gsmtp. Please verify that your email address is correct in your account settings and try again.

I'm 82 and computer illiterate! Please, what should I do next?

edit: /moved thread from Firefox to Thunderbird section.

Hello!

I spoke with Google Workspace support yesterday and downloaded email data from my account as a back-up. Google Workspace support recommended I download Mozilla Thunderbird, stating I could import the downloaded Gmail data into Thunderbird so I can directly access these emails. I have downloaded and made an account, but I cannot find where and how to do this process. Is this something you are able to help me with?

Thank you for your time and help!

Best, Ashley