Thunderbird Support Forum

I have cox comm. for internet and emails, they just changed their server to yahoo.com. Now I cannot sign into thunderbird to send or receive emails.

why do you change my message selection when I delete an unrelated message??? Sometimes you delete a message that I haven't opened yet (and don't necessarily wish to open at this time)!!!

TB v115.9.0 unwanted https: links have started to appear in most relevant text of TB emails that I receive (underlined and in blue)

Home <https://xxxxxxxchen.co.uk/> -- a quick and easy meal <https://xxxxxhen.co.uk/air-recipes/>? these two links were not included in the original messages. any advise please?

I had to delete and add back several accounts due to a change in servers (cox.net to yahoo.com). Prior to this I just had the All Folders, Local Folders and below. Now I have the Unified Folders and below, which are essentially a duplicate of the folders in the old All Folders. (See attached image) Not only is it making things confusing but I'm storing duplicate emails and it seems to be affecting performance, Thunderbird now randomly quits and restarts. So, how do I delete either the All Folders or the Unified Folders and move the few sub folders that are unduplicated into the remaining group?

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

Good morning I have updated Thunderbird to the lastest version 115.6.0 (64-bit) on my Mac with Ventura 13.3.1 (22E261) and now I can not see my mailboxes and folders. Have tried everything - nothing works. Rest bookmarks work. Contacts and other functions. I can create and send letters from any of my mailboxes, I can search letters in all mailboxes in search field, but I can not see on the left bookmark nothing - empty list of mailboxes. I have download the program again, reinstalled, changed Thunderbird file in Programms - same thing. Please help.

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wronghost"

But, if I copy link and copy into browser it works fine. There is a break in the Thunderbird email to the browser. This does not happen with all links but there are about three or four that I get regularly where it fails.

I have talked to a tech guy and we have tried different things and it always comes back to a break in Thunderbird email.

How do I fix this problem?

Thank you, Monica

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means

I've just now noticed the Threading automatic default grouping/marking of messages, and it is appalling. Thunderbird/Mozilla either needs to eliminate this (with appropriate warning notices, perhaps) or at least give us the ability to NOT link various messages. It's not only vastly annoying, it can cause severe real-world problems if anyone not in the CC or BCC fields is receiving these messages that were not intended for them.

I suppose for now, the only way to NOT link things that were never meant to be would be to change the Subject when discussing important topics.

Either that, or get a whole new mail service, which I'd prefer not to have to do.

Trying to add an Gmail account on Thunderbird. My email address and password are correct. What to do? Using Surface Pro 8, Windows 11. I can access Gmail account directly but something happens when I try to add it to Thunderbird. My other email accounts, outlook.com & comcast.net installed without problem.

I have added a new Category for an event in the Calendar.This shows in the list of Categories for that specific event, but is not stored for use in another event. So is there a way of adding Categories that can be used later? Thanks, Alan

I want to delete my email hosting but still keep my emails.

Does deleting an email account also delete old emails from Thunderbird where I also get a copy?

Thank you!

Yesterday I set up a new password. Then said sending a code. Cannot get the code as I can not get messages or send out messages on your site. My other device is my phone to get a code. I am only in your site as I kept clicking the screen several times and you popped up. Forgot my original password. I am getting your messages on Spectrum Webmail. At the end of January I could not sent out an email; then could not receive an email. Was working fine up to then. Do not know what happened. Just want to get back on Thunderbird as I have important folders and my contacts.

When I go into All mail I can't delete messages, when I highlight & delete they go into unwanted. I try to empty that and they all return into the all mail box again. I am running windows 10 on a PC using Linux. Can you please assist as my mailbox is nearly full Regards Chris

Hi. From the Wayback machine. We have an older iMac (2011?) in the office running OS X 10.6.8. The version of Thunderbird is 45.8.0. This system used for Email in updating customers, has been used right up until this past week.

We have used GoDaddy for Email for years without any issues, until this week. Godaddy migrated all Email over to Outlook/365 on Monday. We cannot send a thing.

Contacting Godaddy's Migration department, we were given a new server (smtp.office365.com) for outgoing Email. It simply doesn't work.

Obviously, our entire system is outdated, and needs to be upgraded, but is there any way that we can use this system for now, because if is so important to get these Email message sent!

Would any other service/server be compatible with this antiquated system so that we can complete this project?

Thanks for taking the time to read this.

Jerry

jerry@redshark.com

I have many folders and sub folders and before the new upgrade each sub folder would show the number of new messages. Now only the main sub folder shows and if there are messages only the first level local sub folders show new messages not the second level and third level.