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  • Solved

Email Account Sorting under v125.0

I have many email accounts I pickup with Thunderbird and I used to be able to sort them in order of importance but not so with v125.0. The add-in is disabled and I tried… (read more)

I have many email accounts I pickup with Thunderbird and I used to be able to sort them in order of importance but not so with v125.0.

The add-in is disabled and I tried sorting the accounts in account setting but the minute you leave account settings the sort is gone.

Asked by jziggy 2 weeks ago

Answered by jziggy 2 weeks ago

Disable Auto-Update NOTIFICATIONS in Thunderbird?

Can I stop being notified of new updates? I don't even want to hear about them. A registry change maybe? A previous thread I started requested help for an issue that t… (read more)

Can I stop being notified of new updates? I don't even want to hear about them. A registry change maybe?

A previous thread I started requested help for an issue that transpired when I updated from 102 to 115 back in 2023. https://support.mozilla.org/en-US/questions/1424162 After messing with it, I uninstalled the 115 update, deleted Thunderbird folders in my user's AppData folders and reinstalled the last update I knew that worked with the email that Thunderbird was having a problem which was 102. I had turned off auto-updates and got my four email accounts back like I prefer.

Last month I was presented with an update notification that I confused with a Firefox update and installed it. Darn - the Unified Folder in that one email was messed up again. I attempted some settings changed to the folders and it seemed to work. I was not too thrilled with the toolbar change at the top, preferring the small print Menu Bar at top, with Tabs directly under and finally Mail Toolbar at bottom but I resigned to live with the change.

A few weeks passed and the Unified Folder for that one email once again had a couple of subfolders under the account AND ALSO I noticed that syncing with my iPhone and other computers stopped. I was having to delete messages twice. TIME TO UNINSTALL AND FIND 102 AGAIN.

Not a huge deal besides needed to redo the columns to my preferences and I finally figured out the child inheritance to other folders thing with all this practice re-configuring to older versions.

So the question... is there a chance that I can have the new update notification stopped? I don't want to even be notified by way of a periodic popup that I have to be on my toes so I can dismiss.

Thanks, Steve

Asked by sgayres 2 weeks ago

Last reply by Matt 2 weeks ago

  • Solved

Filter on display text of sender

Is there a way I can make a filter that responds to the displayed sender (which may be different from the address)? For instance if an email has the header “From: "John D… (read more)

Is there a way I can make a filter that responds to the displayed sender (which may be different from the address)? For instance if an email has the header “From: "John Doe" <john.doe@example.org>”, can I make a filter check if “John Doe” matches a pattern?

Asked by Anselm Schüler 1 month ago

Answered by Anselm Schüler 2 weeks ago

Thunderbird keeps asking to access my Google Account

I have several email accounts - a main one, and two or three subsidiary emails which I use for specific purposes. For the last week I keep getting a large popup saying "M… (read more)

I have several email accounts - a main one, and two or three subsidiary emails which I use for specific purposes. For the last week I keep getting a large popup saying "Mozilla Thunderbird Email wants to access your Google Account." Not only do I not want or need what this offers for this particular account, but whatever I do, it keeps coming back every few minutes, which as it is on top of whatever I am working with, is extremely annoying. It offers me "Deny" or "Allow" options - but slicking "Deny" just removes that popup - and a few minutes later it returns. Screenshot of the message attached. Can anyone tell me how to get rid of it permanently, please? Many thanks for any help you can offer.

Asked by clearcomms 2 weeks ago

Last reply by david 2 weeks ago

Folder structure in Thunderbird

Hello Folks I recent times we had to migrate from one company to another as the former company no longer provided the emailing service... At first it worked OK...then I w… (read more)

Hello Folks I recent times we had to migrate from one company to another as the former company no longer provided the emailing service... At first it worked OK...then I was no longer able to get emails and the new company took me through and reset Thunderbird setup,,,once that was done all my folder structure disappeared, and all the info stored in the folders... I have been trying to sort it out, but the company has not been able to do so...and today they suggested to contact Thunderbird to see if they could help... Thank you in anticipation Franco

Asked by Franco Smargiassi 2 weeks ago

thunderbird 115.10.1 for mac - There are two type of folders and one of them can not be deleted

In the attached screen shot they are two type of folders - One is yellow and looks like a paper folder and the others are rectangular in shape in different colors (here i… (read more)

In the attached screen shot they are two type of folders - One is yellow and looks like a paper folder and the others are rectangular in shape in different colors (here in res and purple) . I am unable to delete the rectangular folder that appear permanent and I don't even know how it was created as I used the same command "new folder" under the inbox or "new subfolder" under a yellow folder - I hope that this is clear : I want to delete the rectangular folders when needed

Asked by Jean Michel Krief 2 weeks ago

Massive Gmail inbox that I can't delete on gmail server...

Hi. I have inherited a job where the email is Gmail. I inadvertently set it up in Thunderbird, and it downloaded about 1500 emails from the server. I don't want to delet… (read more)

Hi. I have inherited a job where the email is Gmail. I inadvertently set it up in Thunderbird, and it downloaded about 1500 emails from the server. I don't want to delete them off the server, as I'll probably be passing the account onto someone else soon.

1/ So, will they redownload every day I open Tbird?

2/ If not, is there a way I can delete them off my Tbird, and they DON'T redownload, but stay on the server?

Thanks, CD

Asked by Bimbadeen 2 weeks ago

Last reply by david 2 weeks ago

I have Leave Messages on Server checked but have "For at most 1000 days" specified. Older messages not deleted from server

As stated in the question, messages older than 1000 days are not deleted (this is a POP server). This is on my Desktop which is my primary PC. I also have a laptop using … (read more)

As stated in the question, messages older than 1000 days are not deleted (this is a POP server). This is on my Desktop which is my primary PC. I also have a laptop using Thunderbird with "Leave messages on server" but with neither option (Number of days or Until I delete them) checked. The purpose of the laptop settings is that since it is not my primary PC I don't want it to delete anything from the server.

I did quite a few searches and the closest thing I found was another user who had migrated to Thunderbird after using another mail client for years, and it sounded like after they installed Thunderbird, they imported their old emails from the old client and then began using Thunderbird. The explanation they got was that any emails that had not been downloaded from the server by Thunderbird would not have a download date in Thunderbird and would therefore not be subject to the "older than xxx days" setting. That scenario doesn't apply to me because I have been using Thunderbird exclusively for at least 5 years, so all emails on the server that are less than ~1825 days (5 x 365) were downloaded by Thunderbird. All emails older than 5 years have long since been deleted from the server manually.

Either I am misunderstanding the "For at most xxx days" setting or something is not working properly.

Asked by Tom Gordon 3 weeks ago

Last reply by Tom Gordon 3 weeks ago

tbkeys: How to find special command function names?

I want to customize shortcuts in Thunderbird using tbkeys but I can't find the right command name. In the description is written: "Most command names can be found in the… (read more)

I want to customize shortcuts in Thunderbird using tbkeys but I can't find the right command name.

In the description is written: "Most command names can be found in the main command set file of the Thunderbird source code."

But where I can found all/ more/ other command names?

In my case I want to change:

  • "Move to previous UI element" (default: Shift + Tab)
  • "Move to next main UI area" (default: F6)

listed in this overview

Asked by buswi 3 weeks ago

unread vs unified

I understand the basic differences between unread folders and unified folders what I don't understand is why two of nine my accounts are listed in both unified folders an… (read more)

I understand the basic differences between unread folders and unified folders what I don't understand is why two of nine my accounts are listed in both unified folders and unread (see circled in red) how do I remove the two accounts from unified folders or

add more to it
and what makes it confusing is that the subfolders aren't the same when listed in unified or unread

Asked by TheDragon 3 weeks ago

Last reply by Toad-Hall 3 weeks ago

Mail bar missing

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed… (read more)

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

Asked by m_nowak 4 weeks ago

Last reply by Toad-Hall 3 weeks ago

  • Solved

Can not seperate email accounts

I have had to Restore my laptop. Since I have I can not seem to separate my email accounts. I wish them to be kept separate because I use different 'Signatures' for each … (read more)

I have had to Restore my laptop. Since I have I can not seem to separate my email accounts. I wish them to be kept separate because I use different 'Signatures' for each account. Is there a way to separate the accounts in Thunderbird? If not How do I delete all the email accounts connected to the main email account, without affecting any email accounts outside of Thunderbird so that I can then add them individually?

Asked by Steve 3 weeks ago

Answered by Steve 3 weeks ago

Why is gmail showing up under my comcast account

I have two accounts in Thunderbird: comcast and gmail. For some reason there was a password problem when I tried to get email from comcast. I got that fixed but now gmail… (read more)

I have two accounts in Thunderbird: comcast and gmail. For some reason there was a password problem when I tried to get email from comcast. I got that fixed but now gmail is showing up as a folder under comcast. It is in italics and grayed out (see picture). It cannot be deleted as when trying I get the message that the folder is non-existent.

There seem no way to move it either. I tried moving it to the gmail account but the server always says it is non existent but it does exist in my list of folders. There are also two folders under the gmail account, Ipad, and labone that cannot be deleted either.

Any help appreciated. Win10 TB 115.10.1 latest

Asked by william.bowser 3 weeks ago

Last reply by Matt 3 weeks ago

Mismatched message pane backgrounds - how to fix?

I was able to change some of my message pane background by adding the following to the userContent.css file: /* Thunderbird userContent.css */ @-moz-document url-prefix… (read more)

I was able to change some of my message pane background by adding the following to the userContent.css file:

/* Thunderbird userContent.css */

@-moz-document url-prefix("imap:"),url-prefix("mailbox:"),url-prefix("news:") {

 body {
   background-color: #404552 !important;
 }

} @-moz-document url-prefix("about:blank?compose") {

 body {
   background-color: #404552 !important;
 }

}

I also tried adding the following to my userChrome.css file: /* Message pane */

  1. msgHeaderView {
 background-color: #404552 !important;

}

  1. messagePane {
 background-color: #404552 !important;

}

Why do I still get these two dark gray areas (see attached)? What css do I need to add to get them to be the lighter grey?

Asked by guttermonk 3 weeks ago

Last reply by Matt 3 weeks ago

Reminder sound file doesn't work

I want to change the reminder sound. I already downloaded a MP3 file and I selected it on "Reminders", "Use the following sound file". I can see the window that pops up, … (read more)

I want to change the reminder sound. I already downloaded a MP3 file and I selected it on "Reminders", "Use the following sound file". I can see the window that pops up, but no sound is played. Also when I click on Play, it doesn't work. I know the sound file is fine, thus I can play it on my laptop. What should I do? Another question, is there any Add-on with Reminder sounds?

Thanks in advance.

Asked by lalos999 3 weeks ago

Last reply by Matt 3 weeks ago

Sort view (of all folders) by 'unthreaded' as default by Settings

I want to set unthreaded as default column view for all folders, and then that column view to be used on all new subfolders I create, but without having to use advanced s… (read more)

I want to set unthreaded as default column view for all folders, and then that column view to be used on all new subfolders I create, but without having to use advanced settings various workarounds (it is and should be called for what it is...) which is currently the standard response when users is asking how to change from threaded to unthreaded column view. Why can't this setting be simply implemented as part of the standard gui?

Asked by kim51 4 weeks ago

Last reply by david 3 weeks ago

Way to customize <head> section of outbound email?

is there a way to include or insert custom code into the head section of outbound Thunderbird emails? Note that I am not talking about custom email headers, but custom h… (read more)

is there a way to include or insert custom code into the head section of outbound Thunderbird emails?

Note that I am not talking about custom email headers, but custom html into the <head> section of outbound HTML emails.

Thanks!

Asked by stevenstromer 3 weeks ago

Last reply by Toad-Hall 3 weeks ago