Reinstalling Thunderbird

Hi, I have had Thunderbird on my Windows 10 laptop successfully for many years. Today I added a new email account, but then Thunderbird kept losing connection. I thought … (read more)

Hi, I have had Thunderbird on my Windows 10 laptop successfully for many years. Today I added a new email account, but then Thunderbird kept losing connection. I thought I'd try uninstalling and re-installing it, but now I get the message that it can't be installed on my laptop. Anyone know how I can get round this?

Asked by mf6tmgxhr8 1 week ago

Last reply by Kerolena Lena 12 hours ago

Is BCC working?

I sent an email with multiple BCCs and no CCs or TOs, I put myself as one of the BCCs. I did not receive it and I do not think anybody else did as well since I asked a f… (read more)

I sent an email with multiple BCCs and no CCs or TOs, I put myself as one of the BCCs.

I did not receive it and I do not think anybody else did as well since I asked a few people.

The email is in the sent folder. I tried forwarding the email from my sent folder to myself as CC, and that worked. I also tried fowarding as BCC, and that worked.

So what is going on? Is BCC working? How can I know for certain? Do I need to foward the email as BCCs to all my BCCs to get this to work?

Thanks for your help.

Asked by Robert Boire 2 weeks ago

Last reply by Kerolena Lena 13 hours ago

Export Thunderbird v.115 Contacts to excel file

I am using TBird v115.10.1 and I need to be able to EXPORT my contacts to an Excel .CSV file. My version of TBird does not offer any customisation of the Export functio… (read more)

I am using TBird v115.10.1 and I need to be able to EXPORT my contacts to an Excel .CSV file. My version of TBird does not offer any customisation of the Export function.

Asked by shane49 3 weeks ago

Last reply by henmonts 4 days ago

Are you working on a fix for the extremely long startup time for Thunderbird with Sonoma 14.4.1 ?

MacOS Sonoma 14.4 seems to have broken a number of apps. AFter updating to Sonoma 14.4 I experienced a great number of crashes with Thunderbird, so I completely uninstall… (read more)

MacOS Sonoma 14.4 seems to have broken a number of apps. AFter updating to Sonoma 14.4 I experienced a great number of crashes with Thunderbird, so I completely uninstalled Thunderbird and removed all traces of plists, Application preferences, everything, reinstalled Thunderbird, and added back the two email accounts I use with it.

It now takes up to 30 seconds to start up Thunderbird, after which it happily no longer crashes, but obviously the startup time is unacceptable. I experience the same problem with Typora, and the developers there informed me that they believe the problem is with a Sonoma change that broke WebKit. I don't know if Thunderbird still uses Gecko or if the new version is WebKit. Please let me know if other Sonoma users have reported this problem or if it's just my system.

Asked by decaffeinated 4 weeks ago

Last reply by Wayne Mery 1 week ago

Thunderbird won't open

My Thunderbird has been working properly for about 30 years, but now refuses to open. Message received says 'Authentication failed'. This happens repeatedly (for at least… (read more)

My Thunderbird has been working properly for about 30 years, but now refuses to open. Message received says 'Authentication failed'. This happens repeatedly (for at least 20-30 times) and appears to relate to my password. It suggests 'Retry' or 'Enter new password'. The 'Retry' repeats as before so I check the Saved Passwords and enter the one saved. I get the same message. I am using Version 115 and have been for some time.

Could this be related to a change of Profile? There must be a way to reset the password? I have checked all the settings and no errors appear, all settings confirmed.

I have thought about a Recovery Mode and seem to remember seeing a message that I do have that. I just don't know how to access it.

Asked by Graham Jones 1 month ago

Last reply by Toad-Hall 4 weeks ago

How can I stop certain emails going directly to trash?

Certain email newsletters that I signed up for (and verified) go directly to trash. I have no Thunderbird filters on nor does my internet or computer. How can I fix this… (read more)

Certain email newsletters that I signed up for (and verified) go directly to trash. I have no Thunderbird filters on nor does my internet or computer. How can I fix this? I switched from Outlook but sadly, will have to go back if this isn't fixed.

Asked by kaykatz 1 month ago

Last reply by Bogomil Shopov - Бого 1 month ago

Drag and drop emails on local drive folder

Hello, It's there any option/setting in mozilla thunderbird for drag and drop emails to local drive folder and save them under another filename that the standard "Subject… (read more)

Hello, It's there any option/setting in mozilla thunderbird for drag and drop emails to local drive folder and save them under another filename that the standard "Subject" name? I don't know if i'm clearly enough, that's why i want to make a briefly description of the operation i want and the way the emails i want to appear in my folder. I drag and drop an email to my folder and this email has the filename represented by the "Subject" of that email. Can i change the way emails are saved ? Or can i drag and drop emails from one sender in separate folder ?

Asked by Alex Andrew 1 month ago

Last reply by sfhowes 1 month ago

Problems with email passwords

Why has Thunderbird started to continuosly ask for the passwords for my email accounts? And why do all my attempts to enter my passwords result in failure? I am unable to… (read more)

Why has Thunderbird started to continuosly ask for the passwords for my email accounts? And why do all my attempts to enter my passwords result in failure? I am unable to send or receive any emails at the moment. If anyone is able to help I'd be very grateful.

Asked by richard.howells 2 months ago

Last reply by Bogomil Shopov - Бого 2 months ago

several things not working any loger

I have already several times asked my question and have received no reply so far. Could you please reply to my e-mail: jean-pierre.biber@natcons.ch Here my question again… (read more)

I have already several times asked my question and have received no reply so far. Could you please reply to my e-mail: jean-pierre.biber@natcons.ch Here my question again: Good evening I have been using Thunderbird mail for ages, and now suddenly diverse thing don't work anymore: I can't chose my signatures anymore, the language correction does not work anylonger, and when I print things they come out wrong. Can you please help me fix that? My email is jean-pierre.biber@natcons.ch Kind regards Jean-Pierre Biber

Dr. phil. nat. Bureau Natcons Appenzellerstrasse 12 CH - 4055 Basel Switzerland

Asked by Jean-Pierre 2 months ago

Last reply by Toad-Hall 2 months ago

There is now a new line of all my emails just below the T/bird menu.

There is now a new line of all my emails just below the T/bird menu. I hate it! How can I revert to seeing all emails separately in the main email body and losing that li… (read more)

There is now a new line of all my emails just below the T/bird menu. I hate it! How can I revert to seeing all emails separately in the main email body and losing that line?

Asked by peter763 2 months ago

Last reply by Bogomil Shopov - Бого 2 months ago

"sending of the message failed" when gpg signing. Debian/Thunderbird

When trying to sign messages with thunderbir on debian mails won't deliver. If they are not signed, it will send smoothly even if they are encrypted. ~$ lsb_release -… (read more)

When trying to sign messages with thunderbir on debian mails won't deliver.

If they are not signed, it will send smoothly even if they are encrypted.

~$ lsb_release -a

No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux trixie/sid Release: n/a Codename: trixie

~$ dpkg -l |grep thunderbird

ii thunderbird 1:115.7.0-1 amd64 mail/news client with RSS, chat and integrated spam filter support

~$ dpkg -l |grep gnupg

ii gnupg 2.2.40-1.1 all GNU privacy guard - a free PGP replacement ii gnupg-l10n 2.2.40-1.1 all GNU privacy guard - localization files ii gnupg-utils 2.2.40-1.1+b1 amd64 GNU privacy guard - utility programs

using gnome-desktop-3

~$ dpkg -l |grep pinentry

ii pinentry-curses 1.2.1-3 amd64 curses-based PIN or pass-phrase entry dialog for GnuPG ii pinentry-gnome3 1.2.1-3 amd64 GNOME 3 PIN or pass-phrase entry dialog for GnuPG

Asked by vitrubio.net 2 months ago

Last reply by Kai Engert 2 months ago

Cannot open email attachments

For past 24 hours only, I have been unable to open email attachments. v115.7.0, however last update was 31/01 and has worked perfectly until now. Still use Windows 10. D… (read more)

For past 24 hours only, I have been unable to open email attachments. v115.7.0, however last update was 31/01 and has worked perfectly until now. Still use Windows 10.

Double clicking on attachments does nothing, other than popup software option for formats without specified defaults. Either way, no indication that attachment is opening.

"Save as" is saving attachment document to target folder, however trying to open these errors, suggesting document is corrupted or in incorrect format.

Have tried restarting system to no effect; likewise error continuing in troubleshoot mode. Cannot see any obvious settings that would impact this, nor have I consciously altered any of these.

I'm certain this may be an easy fix, or my own error, but this is eluding me.

Asked by gm41 3 months ago

Last reply by Alexander Thomas 2 months ago