Attach button not working on new emails

The attach button is not working on new emails. I've been dragging files into new emails as attachments. Thunderbird version 157.0.1. When will this bug be fixed? Thank y… (read more)

The attach button is not working on new emails. I've been dragging files into new emails as attachments. Thunderbird version 157.0.1. When will this bug be fixed? Thank you Norm

Open 1 7

Cannot attach files to emails in Thunderbird

Hi, I am unable to attach files in Thunderbird. When I click the "Attach" button (or paperclip icon) in the compose window, the file selection window does not open at all… (read more)

Hi,

I am unable to attach files in Thunderbird. When I click the "Attach" button (or paperclip icon) in the compose window, the file selection window does not open at all. Nothing happens.

Environment:

OS: Windows 11 Thunderbird Version: 153.4.0

Could you please help me solve this issue?

Thank you.

Open 1 4

Cannot send or receive Emails. "Login to server smtp.gmail.com with username [redacted] @gmail.com failed".

Using Thunderbird with Windows 11. Yesterday I could send/receive Emails OK. Today I cannot use either. Didn't change anything. When I try to send message, a box with thi… (read more)

Using Thunderbird with Windows 11. Yesterday I could send/receive Emails OK. Today I cannot use either. Didn't change anything. When I try to send message, a box with this message appears: "Login to server smtp.gmail.com with username [redacted] @gmail.com failed". I am logged in to my Google account. A few months ago, the same thing happened. Gave up for the night and the next morning everything worked OK. Is Thunderbird occasionally out of service? I tried Microsoft Outlook and it works OK so I know internet is OK

Also, I notice receiving messages takes a long time sometimes. I get messages sometimes a full day later. Outlook is almost instantaneous. If I send a message to me, it is received within seconds. Any suggestions? Regards, Art Towslee [redacted] @gmail.com [redacted] (cell)



/edited email and phone# from public community support forum

Open 1 3 10

Unable to log in at server. Probably wrong configuration, username or password.

I am trying to migrate my Thunderbird account from PC Windows 10 to a new PC Windows 11. The installation selects my provider and settings correctly but when I try and s… (read more)

I am trying to migrate my Thunderbird account from PC Windows 10 to a new PC Windows 11. The installation selects my provider and settings correctly but when I try and sign in, I get the above message. I have not the first idea where to start there. any help would be appreciated. I still have a copy on a windows 11 laptop that I can use to enter settings, but I can't get that far with the installation. Any help would be greatly appreciated.

Open 1 3 50

Unable to add an attachment to the email being sent

Unable to add an attachment to the email being sent. After I create answer, I can't add attachement. No any action after clicking "add attachement", no action after click… (read more)

Unable to add an attachment to the email being sent. After I create answer, I can't add attachement. No any action after clicking "add attachement", no action after clicking menu "add file (Ctr+Shift+A)". Adding file is possible only by windows menu "Send by e-mail", thunderbird create new e-mail with attachment, I must give e-mail adress and only this way I can sent e-mail with attachment. Best Regards [redacted] @dzwigi24.pl

Open 1 3

Unable to attach a document to a return email

I received an email and when I responded to that I need to attach a document. I was unable to attach it. I went to another email and it also would not attach any document… (read more)

I received an email and when I responded to that I need to attach a document. I was unable to attach it. I went to another email and it also would not attach any document???

Open 2 3

Inbox is empty

This morning, my email Inbox is empty. I use Thunderbird for four email accounts, and three of them are fine, but the fourth one has an empty Inbox this morning. I didn't… (read more)

This morning, my email Inbox is empty. I use Thunderbird for four email accounts, and three of them are fine, but the fourth one has an empty Inbox this morning. I didn't (intentionally, anyway) move the emails anywhere, and they do appear to be in the All Mail folder, so I didn't lose them entirely. But I keep my emails mostly in my Inbox and they aren't there anymore.

Any ideas what happened to make them disappear and how I can get them back to the Inbox?

Thanks!

Open 8 2 40

Issue migrating to Graph API

Hello, I'm moving to Graph from EWS and have followed the instructions at: https://support.mozilla.org/en-US/kb/microsoft-ews-graph-migration I get through to screen that… (read more)

Hello,

I'm moving to Graph from EWS and have followed the instructions at: https://support.mozilla.org/en-US/kb/microsoft-ews-graph-migration

I get through to screen that offers Graph API as an option, alongside IMAP, POP3 etc, and click on Graph API which directs me to my browser to log in to my email service (via GoDaddy). I log in successfully which takes me to the Thunderbird 'You're All Set' screen saying the account has been securely connected to Thunderbird and therefore ok to close that screen.

Back on Thunderbird it then progresses but returns with "Authentication Error - unable to log in at server. Probably wrong configuration, username or password".

The username and password are correct, and there aren't any other options available when editing/manually configuring the connection...so at a dead end, alas.

Any pointers much appreciated!

Open 4 2

A problem with sending attachments with an email

Good morning, I am requesting assistance for a recent problem I have encountered sending attachments with email messages I am sending. There is no problem with sending t… (read more)

Good morning,

I am requesting assistance for a recent problem I have encountered sending attachments with email messages I am sending. There is no problem with sending the message itself. And have noticed no problems with receiving messages. When I attempt to send an attachment with a message I am sending, a click on the "attach" icon in the upper right-hand corner of the email screen, provides no response. I didn't notice a problem with this function in past weeks.

I appreciate your assistance. Thank you.

Tom Macciaro

Open 1 2