Thunderbird Community Forum

I suddenly cannot receive new messages, for the last 5 days I didn't change anything (in fact was out of town) but now I get an Error that says "Login to account ________ failed. Login to server mail.nctvocom with username ________ failed."

Dear Thunderbird:

I have used Thunderbird for years. I click on Attach to add images to my email. To check the attachments, I would double click on each one and it would open in my Microsoft Photo Viewer for Windows. However, now instead of opening the image, I get Adobe Acrobat Reader Home page and no image.

Has something changed in Thunderbird ? Or is there a simple setting I can change with your coaching ?

Thank you for your help.

Pip Spaull

How can I change the order of my email accounts? I need to be able to move 1 or more accounts from the bottom of the list to the top of the list. I have Thunderbird 128.6.0

Thunderbird update resulted in all earthlink.net emails before January 20 gone. All Local folders with important saved messages are gone. I did not ask for any emails or any folders to be deleted and I need them back. How do I get my emails, and especially the Local folders back. Please reply asap. Kevin J. Cleek [edited phone# from community support forum] [edited] @earthlink.net

While opening thunder bird this below error " The RETR command did not succeed " coming so user not able to work please suggest

The RETR command did not succeed. Error retrieving a messsage .Mail server outlook.office365.com responded:Server Unavailable.21

Suddenly I cannot send emails with Thunderbird to anyone with a gmail account.

I get a message:

   host gmail-smtp-in.l.google.com [142.250.27.26]
   SMTP error from remote mail server after end of data:
   550-5.7.26 Your email has been blocked because the sender is unauthenticated.
   550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM.
   550-5.7.26
   550-5.7.26  Authentication results:
   550-5.7.26  DKIM = did not pass
   550-5.7.26  SPF [vincysurf.com] with ip: [84.116.50.179] = did not pass

I started to have this problem and get this message yesterday. All was OK before then.

Can you please assist.

I have banged and scratched my head raw over how to get Thunderbird to setup accounts for GMail and Yahoo, both of which require OAUTH2 authentication. When I attempt to do so, Thunderbird hangs for a long time, when trying to verify my login name and password, and finally comes back to tell me my login credentials were invalid. I am using the exact same login credentials that I use to log in to my accounts from a web browser, which works.

I have tried to follow the online help instructions at - https://support.google.com/mail/answer/7126229#zippy=%2Ci-cant-sign-in-to-my-email-client https://support.mozilla.org/en-US/kb/thunderbird-and-gmail

but no joy! I am using Thunderbird version 128.5.2esr (64-bit) running on Linux/OpenSuSE 15.6 with the KDE/Plasma/X11 desktop. I don't know what additional information to provide but will be glad to do so, just ask. Any kind gurus around that can help me get out of these dark woods and guide me towards the light? I am lost!

   Marc...

In my Google calendar, I have the automatic birthday calendar. The birthdays of people in my (Google) contact list will appear in my calendar. See the first attached image.

In Thunderbird, I have subscribed to my Google calendar (and Google contacts), but birthdays are duplicated in my Thunderbird (Google) calendar. See the second attached image. One birthday appears to be originating from the Google birthday (red) calendar, and one from my main/personal Google (green) calendar (which has two icons that I don't know the meaning of).

Why are birthdays being duplicated in Thunderbird?

In Thunderbird, I can resolve the issue by unchecking the option to 'Sync from <email address>' in the settings for the birthday calendar in my Google account. See the third attached image. This solves the problem for Thunderbird; see the fourth attached image. But then in my Google calendar, birthdays disappear. See the fifth attached image.

Is there a solution that allows the birthdays calendar to be synced correctly in both Google and Thunderbird without showing duplicates and without disappearing?

Running Thunderbird 128.2.3esr (64-bit) on Ubuntu 24.04. In Settings > Filed & Attachments, the pdf content type is set to Use System Handler (default).

1. Compose a message, add a PDF as an attachment, and save the message as a draft.
2. Go to the Drafts folder, select the message you saved, and double-click the attachment. The default helper application opens the file.
3. In the Drafts folder, double-click the message to open it, and then double-click the attachment. The following message appears:

Double-click the attachment. The message /path/Downloads/thunderbird.tmp/nsmail.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

Why can I open an attachment from a message in the Drafts folder, but not from the message itself?

Hallo, Nach einem Viren Alarm gestern habe ich leider durch die G-Data Software den Virus komplett löschen lassen, danach waren meine Mails nur noch als Betreffzeile zu sehen, und der Inhalt und die Anhänge sind verschwunden. Ich hoffe, es gibt eine Möglichkeit die Inhalte und Anhänge wiederherzustellen. Leider sind es POP- Konen,

Dies betrifft 2 Konten alle anderen Mail-Adressen haben kein Problem.

Dieses Konto k.aschke@aschke-dental.de ist betroffen, sowie rechnungen@aschke-dental.de ist betroffen.

Ich hoffe sehr, es gibt eine Möglichkeit, alles wieder herzustustellen. Ich habe eine Datensicherung vom 24.10. die benutzt werden könnte.

Katrin Aschke Aschke Dental GmbH & Co. KG

What is the problem? This has made my life almost impossible. Do you understand the impact of not being able to use links in emails? It is the only way to access what the email is about. It means I cannot unsubscribe from anything either. When I tried to follow manual instructions they did not make sense and what was described was not what was on the set up. I am not a tech I don't understand and for Thunderbird to have no way to get help is beyond shameful and insulting. It is a "fuck you" to all of us. Insult to injury is the constant nag for donations. How dare you ask for this when you provide no help at all. It should be illegal to do this. I have tried for help on here before and received no answer. I cannot function like this. There is no Kindness here. ' When I try to take a screen shot the pop-up message disappears. This is what it says "This file does not have an app associated with it for performing his action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page." I tried and it would not do it and only Chrome was offered. I do not use Chrome. I need my email back. Thunderbird has effectively ruined my life. It should not be this hard or disrespectful.

All the messages in my Inbox disappeared this morning. I have a MacBook Air running Sonoma 14.7.2, my ISP is Gandi, and Thunderbird 115.4.1 is my email. I had clicked on a link in an email from a known source and when I returned to email, all the inbox messages were gone. All other folders (Sent, Drafts, etc) are there and current. My husband and I each have email accounts; his Inbox is all there too. The Inbox emails were not in the Trash, Deleted or Junk folders. I closed Thunderbird and reopened; messages still gone. I closed all apps, shut down the computer and restarted; opened Thunderbird, messages still gone. When I look at the Profile files, I can't tell which one would be my Inbox, but none of the likely candidates seems big enough to hold the, um, 7000+ messages that were there. I have spent the day internet-searching and reading various posts on disappearing messages - most of which are very old and/or for Windows - but I am unable to figure out what to do. Are the messages somewhere in the Profile? Are they on my ISP's server? How can I get them back into the Inbox? Thanks for any help.

"mailbox full" - successfully archived ALL folders - senders still receive "mailbox full" message - cannot receive email. This is not on my gmail account which I am using in order to receive response.

I keep getting a box that says: "Login to account failed"

Then a blue question mark and "Login to server inbound.att.net. with username failed

Then three tabs: Retry - Enter New Password - Cancel

I put in the correct password each time, and the box just keeps coming back up.

I am getting the following notification: Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-sgolight@earthlink.net. What is happening? How can I get back to normal?

I recently tried to send an email but the email could not be sent. I called Spectrum to make sure I had the correct server settings and I do. The incoming server is 993 and the outgoing setting is 587. However, when I change my settings to correct the problem and restart Thunderbird the settings return to exactly the way they were before. Incoming is 587 and outgoing is 993. I don't know what changed my settings but I can receive email but I just can't send email. I ran the troubleshooting program and the same thing happens there as well. Does anyone have any idea as to what is going on and how to resolve this issue?

I have Version 128.5.2esr (64-bit), it says it is up to date.

So I've been noticing a couple of days now that I can no longer view messages in the message pane to the right of the screen. When I click on an email in the list on the left, the top of the pane on the right shows me the To, From, subject etc, as well as a yellow bar saying "Warning: To protect your privacy, Thunderbird has blocked remote content in this message." Then, nothing underneath this. Where it used to show the email contents. I do NOT want to have to double click every single email in my inbox to look at them in a separate tab. Most of what I get is not useful. I want to be able to click once and preview the email, then click Down to check the next one, and on and on the same as Thunderbird did it LAST WEEK.

Can someone help me get it back to working please? Thanks!