Thunderbird Support Forum

Hi, I have used Thunderbird for many years and always liked it. I would like to know is there a way to tone down the brightness of the white message pane in email ?? It is very bright and glaring. Any white anywhere else I go is just fine. Thank You,, Banyarola

Hi, like other users on this help service, I recently lost the ability to send smtp gmails on one specific gmail account, but receiving emails was OK. Every attempt to send brought a "send failed - enter new password" dialog box. I looked at a great number of "solutions" before I found one which almost worked, but I have modified/clarified it and post it here for others to try. First off, look at passwords in Settings, and check that you have an 0Auth2 password - very long and not anything you chose. Then go to Server settings, scroll down the left hand pane past all the accounts listed until you find "Outgoing Server (SMTP) and click on it. This lists your outgoing SMTP accounts. Highlight the one for the account which is not sending and click on "Edit" Change the authentication method to 0Auth2. OK your way back. Now go back to your displayed passwords and copy the 0Auth2 password from the incoming password box and paste it in the SMTP password box for the problem account. Now close TB and restart. When I did all this, it began to send emails again. Hope it helps someone else.

Thunderbird will not start. Message Can't Load XPCOM. Windows 10. Have uninstalled and reinstalled Thunderbird multiple times. No change. Have deleted the Thunderbird folder in Program Files and reinstalled Thunderbird. No change.

My email provider required me to migrate to a new server and advised setting up a new Account in Thunderbird. I did this and it successfully imported most or all of my stored emails from the old server. However, the import only preserved the first level of sub-folders (I have up to 3 levels). If I right-click on my email account in Thunderbird and choose Subscribe, I can still see the sub-folder structure there. Is there any way I can restore it so that it (a) shows the full collection of sub- and sub-sub folders in the tree; and (b) locates the correct emails in each sub-folder? If not, I face days of work to recreate sub-folders and move emails to their correct location. Thanks for any help!

I cannot send or receive emails from my laptop on [edited] @comcast.net nor [edited] @comcast.net. I can send and receive on my iPhone at [edited] @comcast.net and don't understand why. My primary password was corrupted in the breech I believe because I haven't forgotten it but it isn't being accepted. I believe the best way to solve is for a temporary primary password to be sent to [edited] @comcast.net or texted to me at [removed phone#] or mailed to me via overnight mail. This would allow me to regain control of both accounts. Nothing in the forum addresses this issue that I saw.

Thunderbird fails to access comcast.net email accounts after years of working correctly. Version 115.10.1. I have tried changing the password many times after talking to Comcast support. The best they can do is suggest I contact you.

According to Help>About Thubderbird the current version is 115. But searches in my browser tells me the latest version is 105.

Am I not searching deep enough?

Thanks, James

As of today Cox is moving all email services to Yahoo. I have been using Thunderbird for Cox.net email. I have about 40 existing folders under cox.net. Yahoo now has Cox.net and is providing my new emails so I still have the same email address and can access it through webmail. What is the best way to transition this from the old Cox cox.net to the new Yahoo cox.net on Thunderbird and keep all existing folders? Thank You

Hello,

Since updating to Thunderbird 115.10.1, my email/message list scrolls all the way to the top of the list when new emails/messages arrive. I then have to scroll back down to see the new incoming emails/messages. Before updating, when I received new emails/Messages they would be added to the bottom for my list, no scrolling needed. That way I could just start reading with out scrolling back down. I have the sort set to Date/Ascending. This was working correctly before the update. Haven't found a way to stop it that I know of.

Thanks for your help in advance.

Dennis

Hi.,

 Cox cable just discontinued their email server and moved all it's email accounts to Yahoo.

I had been using Thunderbird successfully with Cox for several months before this happened.

 I am able to send and receive emails now via my new online Yahoo server;  however I have not

been able to connect / use Thunderbird to send and receive emails since the Yahoo changeover. I have tried many things, but I either get a "failed" error message or a "timed out" error message. Yahoo support has not been able to figure this one out. They are hard to get a hold of and hard to understand (communicate with). They are overseas from the US.

 I appreciate any help you can offer.

Kind regards, Ken

Hi.

I've just installed the latest version of Thunderbird on a clean copy of Windows 11.

Thunderbird comes up with no buttons across the top (Get Messages, Write, Print, Address Book, etc).

I can't see an option for displaying them.

Any suggestions please?

Thanks, Dave.

Hi there! I made a screen-shot just in case I don't explain this well :) In my inboxes this works well on both my emails - the "groups" 'today, yesterday, last 7, last 14 & older' are all expanded all the time. (see image)

This is however not the case in other folders like sent, junk, deleted etc. I need to manually click the name "today/yesterday etc." to expand it. Next time I go to that folder again, they are all 'un-expanded/closed/collapsed' again.

I would like them to be expanded as default all-the-time in every folder I have! Is there a setting for this somewhere that I can set to 'true' or just check a box?

Hello,

I'm with All nation security services inc, we use thunderbird to access our emails and for some reason we aren't able to send emails, we get a 550 error message. We need assistance with this, since this is what we use for all our staff to properly get our work done and respond to our client's and employees.

I can be reached to [removed phone# from public support forum]

My sent messages are not being saved-error message says current command did not succeed. The mail server for plvltodd@cox.net responded TRYCREATE mailbox doesn't exist Sent .001 + .000secs

About 2 weeks ago, Thunderbird stopped sending emails. I spent a couple of hours on the phone with tech support but was unable to correct the issue. Changed all of the settings several times, SMTP server, port, security and authentication without success. Tech support suggested using their server but that's a pain. Attached are pictures of the error messages. Thanks.

Tim