Thunderbird Support Forum

Every time I try to reply to a my question on this forum I am now seeing the following message after I submit it:

An Error Occurred Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.

I use the latest FireFox on Win10. When looking for a solution the only one I found suggested cleaning out my cache data. I did that but it still fails. This issue started yesterday (or maybe two days ago).

Thoughts?

After trying to change the name of a large folder with a lot of important information I cannot access anything and when I do the following message appears:

Unable to open the summary file for Accounts on david.vasmer@gmail.com. Perhaps there was an error on disk, or the full path is too long.

Any idea how to restore my access?

Thank you to anyone who cam help

There are many answers to the question of how to disable message threading. All are from earlier versions than mine, which is 115.7.0 -- as witnessed: Sorry! 0 results found for ‘disable threading in version 115.7.0’ for ‘Thunderbird'

Thunderbird seems to have so many minor changes and alterations in the recent past, that basic usability is affected. Not a good thing.

Once before, a few years ago, Thunderbird got so out of control that I had to go to a different mail client. Are we back to that?

I have had a Thunderbird email program for several years. Recently, when I send an email a copy of it is not saved in the "Sent" folder. My emails are received by reciepents. How do I fix the problem?

Several of my message filters do not run automatically. The "Filter Log" shows only one of the 49 active filters running. That one filter does not run with predictable results.

I am receiving 10-20 inbound messages per day that may well contain malware or spam. These each have a "ReturnPath" of "<>" and an "AuthenticationResults" that contains the string "dkim=none".

I am attempting to somehow identify and discard inbound messages whose "ReturnPath" is "<>" and whose "AuthenticationResults" contains the string "dkim=none".

I've made several different attempts using several different filter instances. Each works as expected when run manually from the pane that appears in response to tools->"Message Filters". Each of these invocations appears in the "Filter Log" when run manually

I see no evidence that any run automatically, even though I have clicked the checkbox to turn them on. I've tried setting the "Getting New Mail" dropdown to both "Filter before Junk Classification" and "Filter after Junk Classification" with no apparent difference in behavior.

I've tried turning on the "Periodically, every 10 minutes" option with no visible impact.

Many or most of my rules apparently work fine, because each moves a specific message from my inbox to a designated folder. Those moves all happen -- and yet the "Filter Log" shows no record of any of them.

I am running Thunderbird 115.9.0 (32-bit) on a Windows 10 Pro system. I'm a senior developer with more than four decades of professional development experience. I'm very familiar with rule systems.

My email provider is Rackspace, and their technical support is not responsive. This volume of spam/malware is making my email client unusable.

I am eager to pay a monthly support fee -- either directly or through any of the many online payment options such as "buy me a coffee" and such -- in exchange for effective technical support. I have been unable to find any such providers for Thunderbird.

I understand that this is a community of volunteers and I appreciate your attention. I invite any suggestions for workarounds or fixes.

There is an email account profile on my Thunderbird email program and I simply cannot get rid of it. I have tried everything including running the program as an administrator and nothing works. None of the instructions to remove an email account anywhere on this forum works. When I go into the account settings, there absolutely no selection for me to remove a particular email account/profile from Thunderbird. I have removed Thunderbird, wiped out all traces and profiles for Thunderbird, reinstalled Thunderbird and this particular account keeps coming back. I bought a new computer, installed Thunderbird on that, and this particular email account suddenly appears on the new installation on a new computer. I can't get rid of it. I brought both computers to a technician and they scanned for viruses, trojans, etc., etc., etc., and there is nothing there, but this email address account keeps coming back on any computer I have installed Thunderbird, including new computers that are new out of the box. The email account I want to remove is clogged with spam and tying up my internet connection and the ISP (Charter Communications) will not help me by eliminating this particular email account. I have followed multiple instructions I have found on this forum about how to remove an unwanted email account from Thunderbird and not a single one works because the selection to do this does not exist in Thunderbird. All I get is asked for a password for the email address that the ISP says doesn't exist, but it is being flooded with hundreds of thousands of emails that get sent to this email address in my Thunderbird program. Every time I run Thunderbird, it locks into this particular account and downloads emails until my hard drive is full and crashes. Is there a way to get rid of this email account on Thunderbird or do I just remove the whole program from my computer and use something else?

After decades of using Thunderbird it has amassed contacts. Even for my own contact it saves a contact like "lynn@szetosolutions". incomplete email addresses, or associated with DMV...just for my own email it has saved 7 versions and or affiliations. I want to clean up and remove the excess, inaccurate email addresses that keep auto filling my emails and reduce the constant annoyance. Can someone help me? I'm so grateful for any help.

I have a friend who has been using the Outlook email client with her Gmail account. She's looking into moving to Thunderbird. Is it just a matter of... - making sure that IMAP is enabled in her Gmail account - installing Thunderbird - adding the Gmail account and credentials to Thunderbird

She's got lots of folders so is concerned that they won't be lost in the process.

Clicking on any link in an email produces the following message.

"This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page."

I have no idea what this means.

Ed Kilheffer kilheffer@startmail.com

Open thunderbird up and want to print an email. Most of the time the printer is the default. Once I print and then go to the next email to print, the default printer is gone and the only option is save to PDF. I can close thunderbird and reopen it and seems to alleviate the issue for a few times then back save to PDF only. Strange issue. I have reinstalled thunderbird a few times. All other programs on the pc I print from always use the defaut printer.

I have donated. but I keep being asked to donate almost everyday. when that happens my email settings change, its very frustrating. I am a senior, I donate what I can but I can't donate daily or weekly. I donated back in September and I will again in April. please stop this overly aggressive campaign. you were never like this before. Thankyou sincerely Susan H.

05.01.2024 Betrifft Ticket 126307

Hello Magda, Thanks for the answer to my error message I wrote to you yesterday about a problem with the Thunderbird program. I don't want to repeat everything I've written, but I would really like to get someone who knows Thunderbird to provide an answer to solve my problem; Otherwise, I will delete the app on all of our computers in the company. (We work on 3 Windows computers and 2 Mac devices.) The error occurs on the Windows devices. I ask you not to refer me to any forum again; I didn't have a good experience there. The colleague needs the email program; Unfortunately, you cannot send or receive emails. The installation of Thunderbird has always been flawless, but for about 3 weeks now the window asking you to enter the password has appeared again and again. However, if you enter it correctly, an error message appears.

Thanks for your help Best regards Rolf Ziebolz

My request follows in German here

Danke für die Antwort auf meine Fehlermeldung Ich habe Sie gestern angeschrieben wegen eine Problems im Programm Thunderbird. Ich möchte nicht alles wiederholen, was ich geschrieben habe, aber ich möchte sehr gerne erreichen, dass jemand, der Thunderbird kennt, eine Antwort gibt, damit mein Problem gelöst wird; ansonsten werde ich die App auf allen unseren Rechnern in der Firma löschen. (Wir arbeiten an 3 Windows-Rechnern und an 2 Mac-Geräten.) Der Fehler tritt bei den Windows-Geräten auf. Ich bitte Sie, mich nicht wieder an irgendein Forum zu verweisen; da habe ich keine gute Erfahrungen gemacht. Die Kollegin und die Kollegen brauchen das E-Mail-Programm; leider können sie keine Mails senden und auch nicht empfangen. Die Installation von Thunderbird war immer einwandfrei, nun erscheint seit ca. 3 Wochen immer wieder das Fenster mit der Aufforderung, das Passwort einzugeben. Wenn man es richtig eingibt, erscheint aber eine Fehlermeldung.

Ich bedanke mich für Ihre Hilfe Mit freundlichen Grüßen Rolf Ziebolz

Hi, since I use a set of different browsers for different tasks, it would be great if there was an easy way of opening links from within thunderbird emails to your browser of choice. E.g. via right mouse button: Open Link in ... I use that method in other applications frequently.

Kind regards

I want to uninstall thunderbird but i keep getting the reboot message saying the laptop needs to reboot after upgrade.It is also set as a default mail on sending any emails with attachments as PDF.Have tried rebooting laptop many times to no avail. Am not computer literate

I have over 200 emails that I can find in search and can view a preview type showing of emails, I can right click or take any action aside from clicking to open email. But when I try to open email it seem to open a new page that is blank and shows a page just like regular email listing but the field showing emails in blank. This same blank results also happens when I can see emails in search window but click the link to view in list view. I just need to open an email enough to be able to see what email address the original email was sent to. I also will add I cant seem to find any of the emails found in search in any of the accounts that being used in Thunderbird (accounts listed in left side column) Also these emails are 2 years old and the computer may or may not have had a OS reset during that time but not sure.

On March 14 I stopped being able to get my email. A message saying. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." What can I do? There is plenty of room on my computer and my server says all settings are correct