Thunderbird Support Forum

Upon startup, top email displayed is the 2nd email present in the inbox. If 1st email is one at top when leaving TB, next startup will show the 2nd email on top. You can then scroll up and see the top one. Likewise, if a new email come in, it also shows the one below that as the top one and must scroll up to see it. No emails are lost, just a display thing. Don't recall which version this started, but it didn't use to do this.

TB 115.11.0 (64-bit) Supernova, Windows 10 22h2

My Thunderbird cache is using a gigabyte of disk space. I'd like to clear it, but it's not clear to me if I would be wiping out stored messages when I do that.

I like to download my emails to my computer (and keep copies on the server, too). I thought that was what I was doing, since I can view my emails when offline, but maybe I'm just accessing the cached copies?

Will I lose my old emails if I clear the cache?

I've used Thunderbird for many years and occasionally a message I've sent takes ages being saved, then finally it isn't. This has become more frequent recently together with having to re-enter my email password. I use Ubuntu (22.04.4 LTS) so I don't use anti-virus software and I don't use other email clients (only Thunderbird 115.10.1 64 bit).

I sometimes briefly lose my internet connection, though seemingly not when the email malfunctions, so could my old BT hub be the source of the problems? In the absence of any other solution maybe it's time to get a Chromebook and see if that's any better with Thunderbird. Firefox also now freezes a couple of times a week (and not being an IT wizard I hate not knowing what incantations to type into the terminal when anything goes wrong.)

I sort my emails in date order, newest at the top. Recently, new emails have started to arrive at the bottom of the list, until I exit the folder and return, or re-sort the Inbox. This seems to be a new bug. Why is it happening?

Hi!

What is the way to tell thunderbird to index IMAP folders in global-messages-db.sqlite which are not stored locally?

And a more generally, how does this part work, message indexing and remote IMAP folders not stored locally? Here, after removing the database, thunderbird indexed only some very limited set of IMAP folders in the Gloda, but not all of the folders, despite all are checked for "Include in global search". Or maybe it didn't even index whole folders, - I can't say for sure.

Thanks,

/mjt

Using Thunderbird version 115.11.0 (64-bit) with Windows 7 OS and THREADING TURNED OFF.

When I receive a second reply to an email I've sent via one of my email service providers that uses an outlook365 server, my thunderbird view hides it beneath the first reply unless I manually intervene by clicking on the "greater than" sign associated with the first reply. When I do click on the first reply the greater than sign spins clockwise 90 degrees and the second reply appears below the first as if it were in a subdirectory.

The above behaviour is very inconvenient because I am prone to missing the second reply and have trouble anticipating its existence. Admittedly the unread second reply does change the first reply's text property to "bold" but I much prefer to see the new message without having to manually click on everything bold to check.

Another email service provider I use also has an Outlook365 server but second replies to emails are not hidden in its associated thunderbird inbox?

Can anything be done in thunderbird to stop this "feature" or is it absolutely fixed by service providers?

Greetings: Here is an error message that is now so common that I can no longer send email to any account. Also, I have not been able to send email to any gmail account for last year or two. Please help. Error Message:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <MattMcKeegan_PLS@proton.me>... Relaying denied: You must check for new mail before sending mail.. Please check the message recipient "MattMcKeegan_PLS@proton.me" and try again."

Thanks. Matt.

I recently moved to using Thunderbird for my emails on an iMac running MacOS High Sierra. I am baffled by the number of email erasure/disposal options I was suddenly presented with, namely: 1. A "Trash" folder, with trash bin icon; 2. A "Junk" folder with a flame icon; 3. A "Junk" folder with no icon; 4. A "Junk E-mail" folder with no icon. Confusingly, some of these folders are not provided with an "Empty deleted/junk" option! Can I completely delete folders 3 and 4 (the one without an icon)? And finally, how can I set things up so that the deleted and junk folders are automatically emptied at set intervals?

Many thanks in advance for any assistance!

I have thunderbird 115.11.0 (64-bit) on Linux After hitting the test button, I get this error message:

Component returned failure codeL 0x80004005 (NS_ERROR_FAILURE) [nsIFile.createUnique]

Password OK

What does this mean? How do I fix it?

GilliganFF

Wanted to sign in to forum.k9mail.app so I could stop asking K-9 Mail questions here. Filled out the "application," but have never received confirmation email back from forum.k9mail.app to allow me to sign in. Re-requested confirmation email 3 times; no reply. Can someone help me?

What address do I need to add to my address book so that replies from this forum don't go right into SPAM/JUNK folders?

Error message 'side by side configuration error'. I've been advised to re-install Thunderbird but not sure if I will lose my many thousands of emails and my address books etc.

Have several folders and sub-folders for saving important emails in Thunderbird. One choice for saving subfolders. my master email address. I can save to this folder but cannot retrieve those emails. Attached is a screen shot. How do I retrieve emails from those folders???

Hello,

I have a strange issue that i didnt find a solution for online. I have made a few new folder and message filters for them. I dont get number notification in taskbar for mails that go in the new folder while the notifications for mails that go in the inbox work just fine.

this interface uses pop3

When emails are pulled, I can see that it pulls, let's say, 50 messages, the notification shows 25 new messages but the inbox only shows 10. I have looked everywhere for the "missing messages" but don't see them anywhere. I have also had some people tell me that they sent an email response (so they were not entering the email address) and I don't see it.

What could cause these differences?