Cannot connect to my Ionos email account

I have previously (about 1 month ago) connected without issue to my Ionos email account. Today it will not connect. I have updated all the POP3/SMTP settings, read from t… (read more)

I have previously (about 1 month ago) connected without issue to my Ionos email account. Today it will not connect. I have updated all the POP3/SMTP settings, read from the Ionos site. I have re-entered the current password too. My Gmail account downloads fine, it is just my Ionos account that will not load. I don't get an error but the last mail showing is in March (2024) and I have had hundreds since then.

Asked by Morgan 25 minutes ago

How can I directly open file links?

In our company, we have recently updated Thunderbird from version 52.3.0 to 115.9.0. Now we have a problem with href links containing file URIs in our messages. We often … (read more)

In our company, we have recently updated Thunderbird from version 52.3.0 to 115.9.0. Now we have a problem with href links containing file URIs in our messages. We often receive file links pointing to files in our local intranet, which look like this: <a href="file://///intranet.local/dfs/output/movie.mp4" class="moz-txt-link-freetext" moz-do-not-send="true">movie.mp4</a> Up to Thunterbird version 98.0b3 it was possible to open these files by simply clicking the link. But since version 99.0b1 file links don't open any more. Instead, the error console displays the following message: Security Error: Content at mailbox:///C:/Users/username/AppData/Roaming/Thunderbird/Profiles/profilename/Mail/Local%20Folders/Inbox?number=12345 may not load or link to file://///intranet.local/dfs/output/movie.mp4. Fortunately, it is possible to open the link with "Open Link In Browser" from the context menu. But we would like to get rid of this extra click. I already followed the steps in this document: http://kb.mozillazine.org/Links_to_local_pages_do_not_work#Firefox_1.5.2C_Mozilla_1.8.2C_and_newer Interestingly, this document is older than the time, when our problem was introduced into Thunderbird. Consequently, when I follow these steps, file links still don't open in an external application. Instead, they open inside of Thunderbird which is not the desired effect. To put my question in a nutshell: How can I open file links by left-clicking on them, just the way they open, when I right-click on them and select "Open Link In Browser"?

Steps to reproduce: On a Windows computer create a new mail. Press Ctrl-K to insert a link. Enter the following path with username replaced by your windows logon name: file:///C:/Users/username/Documents Save and close the mail. Watch the mail in the drafts folder. Click the link. Nothing happens, but you can see a message in the error console. Right click the link and select "Open Link In Browser". This opens your windows explorer.

Any solution is welcome, even if it's potentially insecure, since our computers don't have any internet access and we can receive internal mail only.

Asked by Clemens 52 minutes ago

Advanced Search

The latest version of Thunderbird has lost the Advanced Search button. I can still access it from Control/Shift/F so the function is still there, but no obvious way of a… (read more)

The latest version of Thunderbird has lost the Advanced Search button. I can still access it from Control/Shift/F so the function is still there, but no obvious way of accessing it

Asked by rousea 1 hour ago

Thunderbird - Folder view not showing one account inbox in unified folders.

So I have multiple email accounts. When using folder mode I want to show all the email account inboxes in the unified inbox interface. All but one email account inbox sh… (read more)

So I have multiple email accounts. When using folder mode I want to show all the email account inboxes in the unified inbox interface. All but one email account inbox shows up. I do see the email where are the email addresses are showing. But not in the unified inbox area. why is that?

Settings When i go to Folder Mode - Enable, Unified Folders result: all accounts except 1 shows up. question: why wouldn't that account only not show up? And how do I fix it?

Troubleshooting: - Enable, All Folders result: all accounts show up.

- Enable, All Folders, Unified Folders result: all accounts show up.

Asked by breon 4 months ago

Last reply by Wayne Mery 4 hours ago

too much lag

emails load very slowly or the app stalls & doesn't respond. Often I have to tap twice to open an email. When deleting an email it can take a couple seconds especiall… (read more)

emails load very slowly or the app stalls & doesn't respond. Often I have to tap twice to open an email. When deleting an email it can take a couple seconds especially when deleting multiple. I can hit the delete button several time & have to wait several seconds for it to finally catch up. This has been happening for a few months now & is getting worse. Sometimes the pictures in the message load one at a time. It was working right, then one day it started lagging & hasn't been right since.

Asked by Melodie 13 hours ago

Last reply by Wayne Mery 4 hours ago

Cox has tranferred my email accounts to Yahoo. I need to know how to connect back to Thunderbird.

Cox has tranferred my email accounts to Yahoo. I need to know how to connect back to Thunderbird. Had a discussion on your FB group with ANJE YELF.. She said to leav… (read more)

Cox has tranferred my email accounts to Yahoo. I need to know how to connect back to Thunderbird. Had a discussion on your FB group with ANJE YELF.. She said to leave a message here and she would get back to me on how to do that. I have imap.

Linda Brody

Asked by lindabrody 11 hours ago

Last reply by Stans 5 hours ago

Problems Migrating Data

Moved to new country (UK) took TB data with me as instructed. Installed TB did put in email data. Uploaded TB data as per instructions. Opened TB and put in email passwor… (read more)

Moved to new country (UK) took TB data with me as instructed. Installed TB did put in email data. Uploaded TB data as per instructions. Opened TB and put in email password etc. All my current emails show up no problems and email account appears to work but none of the uploaded data appears even though it took 15 min to upload. It feels like it was uploaded to the 'wrong' place but I uploaded the data it to the TB folder as instructed. Any idea what I did wrong??

Asked by Andrew Waller 6 hours ago

Last reply by Stans 5 hours ago

"Sent mail" grayed out and messages sent are not saved

I have 6 accounts on cox.net and today in two out of the 6 accounts, emails that I send are not saved and I get a message "Your message was sent but a copy was not placed… (read more)

I have 6 accounts on cox.net and today in two out of the 6 accounts, emails that I send are not saved and I get a message "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. The "sent" folders for these two accounts are grayed out. I have verified that the account settings have the right folder as the destination for the sent emails and have checked that all emails should be saved. I also get a message in Thundebird -The current command did not succeed. The mail server for account xxxxx responded [TRYCREATE} Mailbox doesn't exist. Mail goes out but no copy is saved. Only two out of 6 accounts are affected and I didn't do anything to them before this started happening.

Asked by duhnel 8 hours ago

cox to yahoo instructions

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox … (read more)

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

Asked by oldbob2 1 month ago

Last reply by PattiWagen 8 hours ago

Mismatched message pane backgrounds - how to fix?

I was able to change some of my message pane background by adding the following to the userContent.css file: /* Thunderbird userContent.css */ @-moz-document url-prefix… (read more)

I was able to change some of my message pane background by adding the following to the userContent.css file:

/* Thunderbird userContent.css */

@-moz-document url-prefix("imap:"),url-prefix("mailbox:"),url-prefix("news:") {

 body {
   background-color: #404552 !important;
 }

} @-moz-document url-prefix("about:blank?compose") {

 body {
   background-color: #404552 !important;
 }

}

I also tried adding the following to my userChrome.css file: /* Message pane */

  1. msgHeaderView {
 background-color: #404552 !important;

}

  1. messagePane {
 background-color: #404552 !important;

}

Why do I still get these two dark gray areas (see attached)? What css do I need to add to get them to be the lighter grey?

Asked by guttermonk 10 hours ago

Thunderbird will not allow me past Add Screen on any Add-on

Process is below: 1. I can successfully navigate to add-ins and choose and add-in to download 2. I can successfully click Add to Thunderbird 3. The screen in the attac… (read more)

Process is below: 1. I can successfully navigate to add-ins and choose and add-in to download 2. I can successfully click Add to Thunderbird 3. The screen in the attachment below is shown 4. I cannot get past this screen. If i click Add nothing happens and Thunderbird eventually shuts down.

I am using Debian Linux in a virual env on chromebook currently on version 115.10.1 (64-bit) of thunderbird.

Need to be able to download TBSYNC and the appropriate add-ins to get caldav and Exchange active sync to work. PLEASE HELP :)

Asked by coxjustincox 14 hours ago

Last reply by sfhowes 12 hours ago

Wrong date shown on email list

Hello, I have just imported my old email from Outlook to TB Local Folders. Everything works out except some of the email (not all) show a wrong date in the email list. T… (read more)

Hello,

I have just imported my old email from Outlook to TB Local Folders. Everything works out except some of the email (not all) show a wrong date in the email list. The date show a future date like 2/7/2101, 6:28 AM. Please check the attached image. Any idea?

Asked by Steve Leung 12 hours ago

Can't update my password on Thunderbird 115

Every year I am required to update my university's net id password. Normally T'bird responds asking for a password update. Not this year; I am just cut off. I followe… (read more)

Every year I am required to update my university's net id password. Normally T'bird responds asking for a password update. Not this year; I am just cut off.

I followed all instructions from the T-help site. But it is impossible to update the "saved password." "edit" is not allowed.

When T-bird did ask me to connect via Google, see the screen shot, the next screen locks with a 403 error message, also attached.

I would like to continue to use Tbird, but this is making it impossible. My university's IT people had me download the T-bird again, but the problem persists.

Please advise soon.

Asked by Jane Burbank 5 months ago

Last reply by photobob1 15 hours ago

No reminders at all

I have Thunderbird 115.10.1 (32 bit) and Windows 10 Pro, 64 bit. The reminder function quit working...nothing at all I'll add an appointment ask for a reminder, but no… (read more)

I have Thunderbird 115.10.1 (32 bit) and Windows 10 Pro, 64 bit.

The reminder function quit working...nothing at all

I'll add an appointment ask for a reminder, but nothing happens however it used to work

I used to get a reminder email as well as a notice sent to my phone, but now nothing to include the folks I have invited to the event. No reminders for anyone. I have checked Notify Attendees and Separate Invitation per attendee on the Edit Event pop up the by nothing I do seems to work.

The goal is to get the reminder to the phone screen(s) and emails.

Many thanks as I'm lost on this one

Thanks!

Len

Asked by b52srule 15 hours ago