Thunderbird Support Forum

Every year I am required to update my university's net id password. Normally T'bird responds asking for a password update. Not this year; I am just cut off.

I followed all instructions from the T-help site. But it is impossible to update the "saved password." "edit" is not allowed.

When T-bird did ask me to connect via Google, see the screen shot, the next screen locks with a 403 error message, also attached.

I would like to continue to use Tbird, but this is making it impossible. My university's IT people had me download the T-bird again, but the problem persists.

Please advise soon.

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Hello, In the last couple of weeks, messages are not displaying as they did. So for example, I received screenshots of an airline trip I'm doing, but the message contained the following: [A screenshot of a computer Description automatically generated] Inbound Another example is receiving an email from a bank. Instead of showing the embedded link, it displayed as html. So, I can't read what was sent. Or it's hard to pick out the link.

I've gone to privacy and controls, but I can't find where I need to change this. Please help.

I have Thunderbird set up with two email accounts. Until today I han problems with outgoing or incoming email and had saved passwords. All worked fine. Then I had to change my internet modem and somewhere along the line my incoming password for one of the two email accounts got deleted. No idea how. So I went into Settings and deleted all saved passwords. After that I sent a test email for both accounts and was able to re-save my passwords. But when I "Get Email" for either account, nothing happens. No email arrives (there are new emails on both accounts if I check via webmail). But I also am never prompted to save a password for incoming email (mail.comcast.net) for either account.

Why isn't Thunderbird prompting me to save the incoming password, and how can I manually enter a password? I'm baffled and at wit's end.

Thank you!

I'm using Thunderbird for gmail in IMAP mode. In my IMAP folder, I have a Junk subfolder, and in my Gmail subfolder I have a Spam subfolder. What is the difference between these? Does Gmail determine Spam, and Thunderbird determine Junk? Are BOTH Spam and Junk used for the Thunderbird adaptive junk filter log?

I have 6 gmail accounts which until last Thursday were all working fine on Thunderbird. However, I received an email for my main account from google telling me that they were switching on 2 step authentication, whether I wanted it or not.

After that imap stopped working for this 1 account. So I logged out of google for this account, and logged in again, using 2 step via phone. Still not working.

So I checked all my Imap settings with googles instructions, updated from the default smtp server, and still nothing.

Went back to google, and found I could switch off 2 step verification which I did. Thunderbird now partially works. I can download emails but when I come to send or save as draft, I get the error message as shown.

Windows 10, Firefox 91.4.0 (64bit)

TYIA

I've installed Thunderbird on a new MacBook with macOS Monterey, and the application is not requesting permission to access the Mac's Contacts. As a result, the macOS Address Book is empty and cannot read my contacts on my Mac.

This issue was first raised two years ago in an issue that was identified as a bug and was subsequently fixed and closed. It appears this bug has reappeared.

What should happen is Thunderbird should generate a system request to ask the user to allow it to access "Contacts". This request never appears. When I look at my Mac's System Preferences, under Security & Privacy -> Contacts, there is no entry for Thunderbird. I can't manually add this; the app has to generate the request.

Looking at my console, I found the following warning when I started Thunderbird:

Refusing authorization request for service kTCCServiceAddressBook and subject Sub:{org.mozilla.thunderbird}Resp:{<TCCDProcess: identifier=org.mozilla.thunderbird, pid=9492, auid=501, euid=501, binary_path=/Applications/Thunderbird.app/Contents/MacOS/thunderbird>} without NSContactsUsageDescription key

This message was reported in the bug referenced above. I believe something has probably changed in the latest version of macOS which is causing Thunderbird to incorrectly request access to Contacts from the system.

Should I reopen the bug? Create a new bug? Please advise.

Thunderbird 91.3.1 macOS Monterey (12.0.1) MacBook Pro 2021

Hello, I received a Yubikey 5 and all is working fine using GPG with it, except integration with Thunderbird on Windows.

I followed this guide: https://wiki.mozilla.org/Thunderbird:OpenPGP:Smartcards including 64 windows section

I was able to successfully send mail to myself, but then thunderbird failed at decrypting this message: Thunderbird is indicating that key is not available and I see no prompt from gpg-agent. Key is correctly declared as GPG external.

If I try to decrypt tis email by storing it on file and using gpg in command line, it works fine: agent is asking for Yubikey PIN and gpg is decrypting the message. But this is an awful workaround, not user friendly at all.

I also did sanity check by sending to myself a message encrypted with a key generated by Thunderbird: all is working fine, the message is decrypted within Thunderbird.

=> How do you make Thunderbird decrypt message encrypted with key stored in Yubikey? How do you make the gpg-agent called by thunderbird?

If I view an old mail, and if the remote contents are no longer available in the server, then I cannot know the contents. Whatif Thunderbird downloads the contents (when the email is downloaded) and includes them in message itself?

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth 2.0 requirement?

I have been using Thunderbird for several years for my GMail accounts, and have always preferred to download my messages using the POP and SMTP protocols, rather than use the IMAP protocol which leaves them all on the web. Google now inform me that "To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google or other more secure technologies, like OAuth 2.0. What do you need to do? Email software, like Outlook 2016 or earlier, has less secure access to your Gmail. Switch to Office 365, Outlook 2019 or newer, or any other email software where you can sign in using Sign in with Google." These changes are due to take effect from May 30th. How can I prepare for them and still use the POP and SMTP protocols after that date? Is OAuth 2.0 appropriate?

The following Thunderbird error just started today for FOUR out of FIVE of my accounts. The error reads: "The stat command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded. Invalid credentials." Connection Security is: SSL/TLS Authentication Method is: OAuth2 Nothing was changed in several weeks.

I saw this error was posted before but NO ONE solved the problem.

Please help.

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I suspect that I may not have followed the instructions completely and would like to start over. Do I need to delete the AOL generated password on AOL and create a new one or just create a new one for the outgoing server? Would appreciate any help! JD

I have the above showing on all my messages and no sender email address. It means I don't know who sent the message and I can't reply directly back. Another correspondent mentioned I needed to turn off the VPN but the link he gave me I cannot find the settings to do it.

I have been bouncing around with this daily for about two weeks, I have searched the help topics and the internet and asked every forum I know. I am nearly in tears with this!

Can anyone help me in a way that I can fix this. I am not a computer engineer so can re-write strings etc.

I've been running TB38/linux for a long time and have many extensions and .css entries. In order to comply with gmail's upcoming OAuth2 requirement, I just installed TB91 and copied over the contents of my TB38 profile into the newly-created profile.

Imagine my disgust to find that none of my .css entries (mostly involving fonts not dealt with in the preferences) and most of my extensions and colors are inoperative. I've been tweaking TB since it was Netscape .9 and appearance and LEGIBILITY (Arial bold) is really important for something that I use for many hours per day. Quite frankly, I hate this new version. If I have to I will use it in order to avoid losing my SORTED email going back to 1995, but I'll do it resentfully.

It has been my experience that with each update I lose something of value to me -- hence my stop at V38. What is the oldest version of Thunderbird/linux that will satisfy gmail's OAuth2 requirement?

I'm sure I'm not the only one wondering...

Hi there, I created a self signed certificate for use with sending and receiving emails. However, when I try to send or receive I get the following error message: "Unknown Identity" The certificate is not trusted because it hasn't been verified as issued by a trusted authority using a secure signature." When I click "Confirm Security Exception" it just hangs. On the server side the error is: fatal bad certificate. SSL alert number 42 any suggestions would be appreciated. Thanks

Hello!

After upgrading from a very old (but perfectly working) version of Thunderbird (24.3.0 on Windows 7) to 91.8.1 (on the same Windows 7 system), Thunderbird can no longer remember my passwords.

Apart from this everything in the new version works. Emails are retrieved fine when I enter the passwords manually.

Symptoms:

• always asks me for my passwords, even when I have checked the "Use Password Manager to remember this password" checkbox.
• no stored passwords show up in "Saved Passwords ..."
• When I try to set a primary password (I did not use one so far), I get an error "Unable to change Primary Password".

What I tried after searching for solutions:

• Remove files cert*.db and key*.db from my profile. Does not make any difference.

best regards

Edwin

Dear helpers ,

Unable to login with my password, even though same password gives me access in the webmail account.

Account provider is  : Tim. it (@alice.it)

In server setting I have :

Imap in.alice.it Port 143

Smtp out.alice.it Port 587

(On page E d i t - Preferences - Saved Passwords I only have blank page ). See enclosure below.

Many thanks to you all.