Thunderbird Support Forum

Hi there.

I recently updated my Mozilla thunderbird email to the latest version 102.12.0 (32-bit). Now all my Mozilla thunderbird calendar entries have disappeared. How do I get these entries back please? I've had a look on the support pages and found this article:

Lightning disappears after a Thunderbird update (release and beta versions) This may happen if the update of the add-on is stuck. Don't worry about your calendar data, it is left untouched and will be available again if you follow these steps to restore Lightning:

Go to the Advanced section of Thunderbird Settings and click on Config Editor... Copy or start typing extensions.installedDistroAddon.{e2fda1a4-762b-4020-b5ad-a41df1933103} into the search box When extensions.installedDistroAddon... is listed in the preferences list, right-click on it and choose Reset from the context menu - the preference now isn't bold anymore and its value is empty Close the editor, leave the Thunderbird options, open Thunderbird's add-ons manager and switch to the list of installed extensions If Lightning is listed there, click on Remove to the right of the list item Restart Thunderbird After Thunderbird has been relaunched, Lightning will be back and you will have access to your calendar data.

However I don't have an "advanced section" of Thunderbird settings or a "Config Editor" section.

Any help you can give me will be greatly appreciated.

Kind regards Trevor

Please can you help us, We have used thunderbird for many years. It updates automatically. We are sending email out to all different addresses, they are being received. However if we send an e mail to a G mail account it goes out and shows it gone but it does not reach the the g mail account . This is not just one person. this multiple g amil accounts. Our internet provider claims it is thunderbirds fault. Hope someone can help. John

For the past 20 years FutureQuest.net has been hosting our website wilkoff.com. But FutureQuest has informed us they are going out of business. Our emails have been mark@wilkoff.com and linda@wilkoff.com. Also over the last 20 years we have used Thunderbird to access and store our emails. I have found a new host for our website so we can keep the email addresses but obviously the server settings are going to change. What do I need to do to make sure I do not lose all the stored emails on Thunderbird? Thank you.

Mark

I can no longer use mozilla thunderbird because Of all the password requirements. I don't know what all these passwords are. Can't I just delete all password requirements?

Why won't Thunderbird email work for me? It always wants password for "ricc on imap,shaw.ca" I phoned Shaw (my isp) but they don't support Thunderbird

Why won't Thunderbird email work for me? It always wants password for "ricc on imap,shaw.ca" I phoned Shaw (my isp) but they don't support Thunderbird

Can I reset my imap pw?

Somehow the System Draft folder is sitting in a subfolder on my account. I've tried everything to move it without any luck. I need to move it back where it belongs so I can delete the subfolder.

I tried following the instructions given by Toad-Hall on 9/20/22 but I don't even see the other system folders where they are supposed to be (inside the ImapMail folder).

I've tried uninstalling Thunderbird and reinstalling it, but that didn't help. I have no idea how this system folder got into a regular subfolder and it's driving me nuts!

Any suggestions on how to move this folder back where it belongs?

Thank you, cachadd

I was trying to backup emails from my email a/c onto my computer through Thunderbird. After SELECTING the emails, and hopefuly CHOOSING the appropriate destination, I hit SAVE - and now the emails have disappeared altogether from Thunderbird and my email folder. Where have they gone to? and how do I get them back? How can I not make the same mistake again!!

Is there a quicker way to delete over 1,000 old contacts in my address book which have been collected over the years and are no longer needed. There are no tick boxes which would enable multiple deletion and it will take forever for me to sort out which ones to keep and which to delete.

Thank you for any help.

Dee

I have been using Thunderbird 102.14.0 for some time but it has suddenly stopped saving sent files to the sent directory. The file is sent to the recipient.

the message I get:- Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-anathan@iinet.net.au.

I cannot see the Trash folder in one of my imap accounts. I have tried all the tips and suggestions I have been able to find using google searches, but none of them allow me to see the Trash folder.

I can see the Trash folder when I access the account with Firefox. The account runs on Google mail but appears as an account at my university. I also have a straight google mail account and I can see the trash folder in that account--in that account Trash and other folders (e.g., spam,sent) appear as subfolders of [Gmail]. This means I'm able to recover items in the Trash folder only by logging into the account using Firefox.

Any suggestions would be helpful.

Team,

Please help.

I accidentally ran message filter on one of the local folders in Thunderbird mail box. around 50+ messages/mails moved to 3-4 different local folder which I can see from Activity Manager.

Could you please help in identifying those mails please ? Like mail subject or time stamp etc

Thanks in advance

When I set up a filter for junk mail, it asks "When do you want to move" I DO NOT want to move it anywhere I want it DELETED. Not move to trash where I have to "run junk filter" again or again delete it. In filter when you select DELETE it should be deleted. Otherwise what is the purpose of "JUNK" filter. Who wants to save junk?

I got back on to Thunderbird today after being away for a couple of weeks. Downloaded and updated Thunderbird, as I usually do when an update is available. I am now on 115.2.2 (32-bit) Windows 10 My previously received emails are still there, last one 8/27/23 When I click on "get emails" nothing happens. No error message, no indication that anything is happening. I checked the email isp settings and they are correct I can receive emails on my phone using a different app. The phone app (TypeApp) indicates it is a pop3 account. I changed the Thurderbird account settings to Pop3.optonline.net frp, pop.optonline.net. Now my account and the emails have disappeared!! Please help BTW, before I changed the pop to pop3, I sent a test email using Thunderbird and it went through properly. thanks

I keep getting this message whoever I send a message to . - please help this is urgent - what do I do Sending of the message failed. An error occurred while sending mail. The mail server responded: <info@buysellcyprus.com>: Relay access denied. Please check the message recipient "" and try again

I just changed my Thunderbird to accommodate Microsoft Exchange (and had to enable the Owl add-on to do so). Now there is NO option available to set reply text at the top of a reply message. Replies are automatically set at the bottom after the first message in the string by default (which makes no sense and shouldn't have been the default). The option which used to be available in the Composition page of the Settings page is not there. How do I set reply text to appear at the top of a message as a standard??