Showing questions tagged: Show all questions
  • Solved
  • Archived

Thunderbird will not open, not even safe mode

My Thunderbird is not responding whatsoever, i have tried so many of the fixes in the forums however none have worked? Deleted Parent.lock Tried to hold Shift whilst op… (read more)

My Thunderbird is not responding whatsoever, i have tried so many of the fixes in the forums however none have worked?

  • Deleted Parent.lock
  • Tried to hold Shift whilst opening app (no response)
  • Ran restore which showed issues however still not opening?

I have tried a few more and searched so much that I cannot remember...

I have 5 email profiles on there and I cannot access emails!!!

Asked by t_cortes 1 year ago

Answered by t_cortes 1 year ago

  • Archived

PrettyGoodP

Hello. I have managed to get to the pgp menu while in a Thunderbird message,but am not sure when it comes to using pgp. Is there a step by step article here for being abl… (read more)

Hello. I have managed to get to the pgp menu while in a Thunderbird message,but am not sure when it comes to using pgp. Is there a step by step article here for being able to integrate,and setup pgp,and send to 1 or more contacts? Thankyou.

Asked by cs999 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Local Folders Missing

ALL my Local Folders are MISSING this morning!! They were THERE last night ... GONE this morning. I ran NO Thunderbird Updates (have selected tell me BEFORE AUTOMATIC UPD… (read more)

ALL my Local Folders are MISSING this morning!!

They were THERE last night ... GONE this morning.

I ran NO Thunderbird Updates (have selected tell me BEFORE AUTOMATIC UPDATES run) ...

Changed no VIEWS, or anything.

I just spent days updating and creating new ones. I have used Thunderbird for years.

Where are they???

HELP!!!

Asked by fwpfordt 1 year ago

Last reply by fwpfordt 1 year ago

  • Archived

help!

Sorry! 0 results found for ‘ during last 12 months have had several crasheson thunderbird which I use now about 10 years. all profiles both for thunderbird and firefox se… (read more)

Sorry! 0 results found for ‘

during last 12 months have had several crasheson thunderbird which I use now about 10 years. all profiles both for thunderbird and firefox seemed to have been re-new-installed. I am a serious user but not technical and know little about profiles and restoring them. I am stubling by with a uptodate w10-64b with hardly historical profiles but all on the same disk and some older bku's. Looks like I need a lot help tobegin, language english and very in depth knowledge of Mozilla is required I think with all those renewed version the last years. Hope to hear. Thanks Willem

Asked by weverlb 1 year ago

Last reply by Matt 1 year ago

  • Archived

Thunderbird EMAIL no longer has "right click" and no "Drop Down Menu" for COPY also no longer has it for "SELECT ALL" options to copy (and paste) data from an email.

Thunderbird EMAIL no longer has "right click" and no longer has a "Drop Down Menu" for COPY function and it also no longer has this option for "SELECT ALL" function. I … (read more)

Thunderbird EMAIL no longer has "right click" and no longer has a "Drop Down Menu" for COPY function and it also no longer has this option for "SELECT ALL" function.

I need these options to copy (and paste) data from emails.

Please help if you can

Asked by Jeffrey Solomon 11 months ago

Last reply by Jeffrey Solomon 11 months ago

  • Archived

Authentication failure while connecting to imap servers for INCOMING & OUTGOING gmail.com and yahoo.com

GOOD THING I MADE A COPY OF THIS MESSAGE. IT TIMED OUT BEING SENT. I have two gmail accounts, one yahoo, and one hotmail on my HP laptop, running Windows 10. I've bee… (read more)

GOOD THING I MADE A COPY OF THIS MESSAGE. IT TIMED OUT BEING SENT.

I have two gmail accounts, one yahoo, and one hotmail on my HP laptop, running Windows 10.

I've been having server authentication problems with Thunderbird on all of them ('except 'hotmail) since 9/22/21 for incoming mail and 9/17/21 or 9/20/21 for outgoing mail. Each account gives me the "failure while connecting" message. Screen shots attached.

Hotmail often gives me "your email was not sent; try again later" message. BUT it has sent the message and it has been received! Sorry, no screen shot of that error message.

I don't remember the terminology, but I have "listed" Thunderbird as safe/allowed to log in on my behalf with each of my accounts.

From the PC, I am able to log in to all of these email accounts directly with the same user/passwords entered in Thunderbird. My Galaxy S7 Smartphone successfully sends & receives from each of these accounts using a different mail client.

Please let me know if you need information on the server set ups. Until today, I did not realize the extent of this issue. I really need help! Thanks.

Asked by Foxy Ladye 10 months ago

Last reply by Matt 10 months ago

  • Solved
  • Archived

All unread messages marked as read

In the last two days all of my messages have been immediately marked as read (i.e., unread messages do not show up in bold). In options I have chosen 'Automatically mark… (read more)

In the last two days all of my messages have been immediately marked as read (i.e., unread messages do not show up in bold). In options I have chosen 'Automatically mark messages as read after displaying for 10 seconds', and in the past this has meant the incoming message showed as bold until I opened and read it, and that the main display indicated how many unread messages I had. I am using Firefox 78.13.0 in Windows 10, but this did not happen after an update: it simply happened overnight. Just now I sent a message from my Gmail account to my Firefox address and have not opened it in Firefox: on my iPad it shows as unread, but on my PC it shows as read, even though I haven't touched it. This problem applies to all three mailboxes in the Firefox account: when I look at the main Firefox display, there is no bold to indicate that any of the mailboxes have new messages.

 This is very annoying in terms of business--I can't immediately see whose messages I have not yet read, and whether any new messages have arrived in a particular mailbox since I last opened Firefox (it is too distracting to keep it open all the time).  Many thanks for any help.

Asked by Janet1593 10 months ago

Answered by sfhowes 10 months ago

  • Archived

Pressing Delete button causes Thunderbird to not respond for a few moments

Good day. My Thunderbird updated to version 91.2.0 Since then, when I press the Delete key, the program does not respond to the mouse wheel. When a message is displayed… (read more)

Good day. My Thunderbird updated to version 91.2.0 Since then, when I press the Delete key, the program does not respond to the mouse wheel. When a message is displayed, I use the mouse wheel to move the message up/down. Now, however, there are a few moments where the program does not respond to the wheel. I have to wait a bit or click on the program window to continue.

I created a bug report: Bug 1735988 Opened 6 days ago https://bugzilla.mozilla.org/show_bug.cgi?id=1735988 When press 'Delete' while reading message, Thunderbird window loses focus

(In reply to WaltS48 [:walts48] from comment #7) >> I can not reproduce and think you should look for your issue, or post it at [Thunderbird Support](https://support.mozilla.org/en-US/products/thunderbird).

Asked by FredMcD 10 months ago

Last reply by FredMcD 9 months ago

  • Archived

Thunderbird email downloads from Comcast broken

I use Thunderbird (78.13.0 64-bit) on Linux Mint as my email client. I use Comcast as my ISP and have for the past 10 years, easily downloading emails (via iMap) to my wo… (read more)

I use Thunderbird (78.13.0 64-bit) on Linux Mint as my email client. I use Comcast as my ISP and have for the past 10 years, easily downloading emails (via iMap) to my workstation.

Until the afternoon of October 6th, when I started getting Certificate errors not allowing downloads. I have been able to send emails from this account from my workstation. I have also been able to continue to download emails from another account with no problems.

Comcast (support tiers 1, 2, and 3) has absolved themselves of all responsibility for any issues with their Certificates (which seem to have been updated on 26 Sept 2021 5pm Pacific time) and referred me to "the Thunderbird Company". Passing the buck.

Have any of you encountered this issue? Have any of you a clue how to resolve this?

Thanks for your expertise & help,

       howard

Asked by howard32 9 months ago

Last reply by howard32 9 months ago

  • Archived

Accessing gmail account with two-step verification

I routinely use Thunderbird to access my three gmail accounts. Google have recently introduced two-step verification on one of these accounts - after I put in my passwor… (read more)

I routinely use Thunderbird to access my three gmail accounts. Google have recently introduced two-step verification on one of these accounts - after I put in my password it sends a message to my mobile asking me to verify my identity. I am now unable to get in to this account via Thunderbird, presumably because Thunderbird can't handle the extra login step. It says I need an "application-specific password". I have no problems with my other two gmail accounts - though if Google introduce two-step verification on these I'll presumably not be able to get into them via Thudnerbird either. As far as i know I'm using the latest version of Thunderbird - I certainly get auomatic updates.

Can anybody help? John

Asked by jpe988 8 months ago

Last reply by Amelia 8 months ago

  • Archived

Thunderbird crashed on startup - cause: no internet - should I file a bug report

After booting my laptop, I tried to start Thunderbird. But each time it crashed. I later discovered that I had no connection to the internet. Should TB crash, or inform t… (read more)

After booting my laptop, I tried to start Thunderbird. But each time it crashed. I later discovered that I had no connection to the internet. Should TB crash, or inform the user that there was no access to the web? Rebooting the computer fixed the problem.

bp-2dc8ff57-e35e-40d6-bec2-204a11220103 Signature: nsJSContext::nsJSContext

MOZ_CRASH Reason : None

Crash Reason invalid-write ++++++++++++++++++++++++++++++++++++++++++++++++++ bp-22ceb193-1f62-4d19-a3dd-596481220103 bp-4cbea743-316b-4909-af4c-62f161220103 bp-ed86f81e-36d9-4137-a79a-ff1911220103

Signature: js::jit::CodeGenerator::generateBody

MOZ_CRASH Reason : None

Crash Reason invalid-write

Asked by FredMcD 7 months ago

Last reply by Wayne Mery 7 months ago

  • Solved
  • Archived

Text size in incoming emails

This is a question relating to Thunderbird. I want to increase the default text size in incoming emails to make them easier to read, but I cannot find how to do it. I hav… (read more)

This is a question relating to Thunderbird. I want to increase the default text size in incoming emails to make them easier to read, but I cannot find how to do it. I have to use zoom (Ctrl++) on every one as I read it. Have tried altering things in Settings but no help. Can anyone help, please?

Asked by JohnRB 7 months ago

Answered by AgnesRM 7 months ago

  • Archived

Opening Firefox from link in email in Thunderbird

Hi, I am using Thunderbird 91.5.0 and Firefox 96.0 on Windows 10 19042.1415. When Firefox is not already running and I click on a link in an eamil received in Thunderbird… (read more)

Hi, I am using Thunderbird 91.5.0 and Firefox 96.0 on Windows 10 19042.1415.

When Firefox is not already running and I click on a link in an eamil received in Thunderbird. Firefox opens but not the URL pointed to. Any action in the Firefox window will not work. In task mananger I can see that 3-4 Firefox instances are open plus a background process with Firefox. When I "kill" all instances of Firefox in the task manager. Open Firefox from the windows probgram bar and click on a link in the email it works ok.

Asked by dhandzic 7 months ago

Last reply by david 7 months ago

Can no longer send jpegs aithout opening an account.

For YEARS I have successfully sent daily photos in my Thunderbird with no problem. Procedure: I highlight the photos to send, click "send to"/"mail recipient". Thunderbi… (read more)

For YEARS I have successfully sent daily photos in my Thunderbird with no problem. Procedure: I highlight the photos to send, click "send to"/"mail recipient". Thunderbird then autonatically opens, with a box showing a choice of small, medium, large, or original size, and displays the overall total size in eacg case, so I can max the quality of what I send. I make my "total mb" choice, and click "attach". A blank email opens, I simply enter the destination email address , and all is sent. Simple., Done. Time after time. Today..EVERY time I do this (send/mail recipient/choose size/ attach) the email page now opens with abig square pop up on teling me i need to open an account! It says "IN ORDER TO RECEIVE MESSAGES YOU MUST FiRST SET UP AN ACCOUNT" ( I am trying to SEND anyway, not recieve) I have never had this problem , I am doing nothing different. I clearly DO have an account, as I have always been ablke to send photos and emails. I canNOT get past this and it is very frustrating. (Despite saying "choose account" It only offers one type anyway; a "Newsgroup" acct. I dont want one, and have never previously needed one. It was ALL working fine yesterday. Is this some glitch in the latest update? If s how doI go back to the one that actually worked? I send photos every day, to people bedridden, who need them; this is a serious problem for me. Pease please help a.s.a.p. Many thanks!! Steve.

Asked by info897 3 months ago

Last reply by info897 3 months ago