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  • Archived

Thunderbird permanently deletes some gmail messages before I can even see them! How do I stop that?

Thunderbird seems to pick some emails and identify them as toxic and permanently deletes them before I even get a chance to see them. Not in Spam, not in Trash, just comp… (read more)

Thunderbird seems to pick some emails and identify them as toxic and permanently deletes them before I even get a chance to see them. Not in Spam, not in Trash, just completely gone. Gone from the gmail server as well. I have lost two very important emails this way and I need to stop it.

Asked by RussWalkerVB 7 months ago

Last reply by RussWalkerVB 7 months ago

  • Archived

Automatic display of the complete mail in TB when clicking on taskbars "New Mail Info"

In new versions the mail display is always automatically shown in Thunderbird and I always have to hide it. Where can I turn this "feature" off. I want only to see my i… (read more)

In new versions the mail display is always automatically shown in Thunderbird and I always have to hide it.

Where can I turn this "feature" off.

I want only to see my incoming mail list and want to choose myself if i want to open a mail or not.

Asked by info8770 9 months ago

Last reply by david 9 months ago

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Latest update

Updated Thunderbird now everything on my screen is HUGE. I can't read it or even find my Inbox. I should have known better!! How do I get everything back before I did thi… (read more)

Updated Thunderbird now everything on my screen is HUGE. I can't read it or even find my Inbox. I should have known better!! How do I get everything back before I did this?

Asked by Travelingelk 8 months ago

Last reply by Wayne Mery 8 months ago

  • Archived

cardbook launches "Add a new address book" dialog every time a contact is opened.

I'm a long-time Thunderbird user (since TB 3.0) finding myself having to rebuild my TB install yet again. Thunderbird 105 had been working fine since I installed it on … (read more)

I'm a long-time Thunderbird user (since TB 3.0) finding myself having to rebuild my TB install yet again.

Thunderbird 105 had been working fine since I installed it on this laptop 189 months ago. Suddenly, in early July, it was unable to write to mailboxes on several of my gmail pop accounts. (it suggested I was out of disk space or didn't have enough permissions. Neither was the case.)

I was forced to create a new TB installation and I'm now trying to rebuild my e-mail life from scratch. Not fun. I've got most things working but whenever I open a gmail contact using CardBook, the "Add a new address book" dialog is opened as well. Very annoying. What would be causing this and how do I get rid of it? (I tried all the options it gave me and none helped.)

Here's how I rebuilt my TB installation:

Downloaded and installed latest TB. Turns out it's 115 for which many add-ons aren't ready yet. Installed QuickFolders, QuickFilters addons (beta versions) Installed Lightning and Provider for Google Calendar add-ons Recreated my 3 gmail accounts (2 pop and 1 imap) plus my ISP account (pop). 1 pop gmail account uses Local Folders, the others all have their own folders. Set up my Google Calendar in CardBook. Shutdown TB. Copied all my mailboxes in Local Folders over to my new profile (having first renamed Inbox to Inbox-old.) I haven't tried copying my old TB address books from the old profile, yet.

Asked by Gerard Meszaros 10 months ago

Last reply by Gerard Meszaros 10 months ago

  • Archived

upgraded to tb115 and some emails don't render correctly anymore

Hello, After upgrading from 102 version to 115 some emails no longer render correctly. I will get blank headers and blank body. Also email as Ipasted below. Received: … (read more)

Hello, After upgrading from 102 version to 115 some emails no longer render correctly. I will get blank headers and blank body. Also email as Ipasted below.

Received: by 2002:a54:26c4:0:b0:223:e05b:148 with SMTP id c4csp14428ecp;

       Thu, 27 Jul 2023 19:54:58 -0700 (PDT)

X-Google-Smtp-Source: APBJJlG0PUKW2GSkJwMIq583W8YM1jsFcxQLn2jVY74mP4fkMv5oiQVVEsoqfBwccBs5eJM3l5i/ X-Received: by 2002:a17:902:ea09:b0:1b8:76ce:9d91 with SMTP id s9-20020a170902ea0900b001b876ce9d91mr524673plg.1.1690512898319;

       Thu, 27 Jul 2023 19:54:58 -0700 (PDT)

ARC-Seal: i=2; a=rsa-sha256; t=1690512898; cv=pass;

       d=google.com; s=arc-20160816;
       b=fFcTvCQSCiFFqLjLhjiEqJTUTgu5CBFQWJz3l49z26de9Au5OnhfHcDQL8pDUpSV0e
        KkFG0x8FcL9yzp7NY4qJMGqvOA/pGSiiWnf4zVNZMe4s9h0dLhwtkwSITHx1S57nXxew
        wP6SWLJ2/fQQqKB9DxPe8wG+HDESZfbKcaKQUSKg4/nhmvfWylKUYe+5t5cRHub864NL
        mfewTo0mQzWEcgQqwsggt8KhrIwuQoVY/3DHsT/UhaaNJzKW4/IR+MjlCsZSmy2e0wBt
        62BC/m1Ero6EHkCXAVZOKuc6uWIT0+Cw6swJ1876G/brqIjcSxaqxs5I5sTQ4o+9LfVk
        M/6Q==

ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;

       h=to:subject:message-id:mime-version:from:date
        :content-transfer-encoding:dkim-signature:resent-from:dkim-signature;
       bh=VYnb0go1ewlrOWjpzwqPJyAvUqXV6rWs5ow/F47SraQ=;
       fh=T6Xieu3drMlpwU0dsKLjSsu0iFtDOg3+oTsTpJIDBQQ=;
       b=eJsXDtao0ETYJwZX2NZjHUfKHra5Ld23NV3CY+Jbqn8VsC0LYpwsrOHJJ1wl602loX
        RBi7UcIRdORLppPCH48bRRJ/iGfHY9yx/Om+pJcF02BJqMQJeRQ/UZvsc4TPmUee5Id5
        fT/7XDNyypu7QuHDpZi1iPfsi1zGVDBdNBGuHV6jv9OBfNJwpijhpBOh2OJ65LBEMdMN
        qzV9G7sOamrHOLRaNefuKuk2yanOnhpb3u6FhQ26hvaY6QZf4QkpGmJQwNnio0yNjzqT
        JbOrSctGTWv3w94KXRzSAIlq+p5Gk6GyZYBId2GW72lt4ZBYjOCXJeuipNIkAH2JRnbq
        ydUg==

ARC-Authentication-Results: i=2; mx.google.com;

      dkim=pass header.i=@studentmorainevalley.onmicrosoft.com header.s=selector2-studentmorainevalley-onmicrosoft-com header.b=WuxYwMXz;
      dkim=pass header.i=@paloaltonetworks.com header.s=adm header.b=0OohPFiD;
      arc=pass (i=1 spf=pass spfdomain=em5162.paloaltonetworks.com dkim=pass dkdomain=paloaltonetworks.com dmarc=pass fromdomain=paloaltonetworks.com);
      spf=pass (google.com: domain of gildef@student.morainevalley.edu designates 2a01:111:f400:7eae::700 as permitted sender) 

Toshiba laptop Windows 10 pro, I7 4th gen 16GB ram I have boot into troubleshooting mode and same problem still. Can I reinstall tb102 over tb 115? Thank you in advance for any help

Asked by freedg 9 months ago

Last reply by Matt 9 months ago

  • Archived

Restoring accounts and local folders after uninstalling TB 115.0.1 and re-installing TB 102.13.1

Running Windows7 Was running current TB 102.13.1 Inadvertently installed TB 115.0.1, not working properly and degrading uninstalled TB 115.0.1 Downloaded and installed TB… (read more)

Running Windows7 Was running current TB 102.13.1 Inadvertently installed TB 115.0.1, not working properly and degrading uninstalled TB 115.0.1 Downloaded and installed TB 102.13.1 but it would not use tyhe current profile, so it created a new one Is it possible now to recover from roaming/Thunderbird/profiles ...

 -  my accounts (not sure where they would be)
 -  my local folders (I see what looks like the folders I had)

If so, how? Thanks ...doug

Asked by DougInToronto 9 months ago

Last reply by Matt 9 months ago

  • Archived

Thunderbird 115.0.1 does nothing after clicking notication | Windows 11

When I click on a thunderbird notication, I expect it to open to open thunderbird and show me the new mail. However, when I updated to 115.0.1 I noticed that feature is … (read more)

When I click on a thunderbird notication, I expect it to open to open thunderbird and show me the new mail. However, when I updated to 115.0.1 I noticed that feature is now broken.

Asked by eexxwww 9 months ago

Last reply by Wisewiz 9 months ago

  • Archived

Supernova + iCloud Sync?

Hey Fam! Congrats on a superb delivery! Quick question - for iCloud users when can we expect to be able to use the TBSync addon to support syncing key data? Thanks! … (read more)

Hey Fam! Congrats on a superb delivery! Quick question - for iCloud users when can we expect to be able to use the TBSync addon to support syncing key data? Thanks!

Asked by tlbrooks03 10 months ago

Last reply by tlbrooks03 10 months ago

  • Archived

Thunderbird 115.0.1 display glitches

I always thought that some of the best advice is "If it ain't broke, don't fix it." This concerns aspects of 102.13.0 that worked fine, but are glitchy in 115.0.1. I use… (read more)

I always thought that some of the best advice is "If it ain't broke, don't fix it." This concerns aspects of 102.13.0 that worked fine, but are glitchy in 115.0.1.

I use Thunderbird to archive from Hotmail (Outlook), AOL, AT&T's Currently (a Yahoo front), and GMail. I am also having to abandon Hotmail (Outlook) because of the characteristic haphazard programming that Microsoft practices, so I have been moving folder contents, sometimes many messages, at a time.

I see that the visual indicators in 115.0.1 is glitchy. I just selected a brace of about 817 emails in a Hotmail folder to be moved to the locally stored Thunderbird folder. After having higlighted the range, when I drag to the Thunderbird folder, only one file shows as being moved, but it stays visible in the source window *and* displays a weak-flash around that one file in the source window.

If I look elsewhere, I can see indication that the files are being moved, but the quirky flashing really looks like there is some error.

When the files to be moved finally all disappear from the source window, I then get a notification that slides in from the top right, saying, "The operation on XXXX failed because there was" and this is the *next* problem, because (1) the window is too small to display the complete message, (2) it slides away much too quickly to be read at a normal pace, (3) there is no way to retrieve and read the complete message, and (4) the movement of emails HAS, in fact, been completed.

Asked by whldorsey 9 months ago

Last reply by Matt 9 months ago

  • Archived

Thunderbird 115.0.1 (64-bit)

Using TB 102.13.0 for W10... As I print a message, I get what I send in my first image: Notice page header where one can see Subject:, From:, Date: To: and following in s… (read more)

Using TB 102.13.0 for W10... As I print a message, I get what I send in my first image: Notice page header where one can see Subject:, From:, Date: To: and following in same page is the message body. When I print same message using TB 115.0.1, I see what I send in my second image: Notice that page has been divided into header on first page and the rest of message that appears now in page 2...

This does not happen on every message.

Asked by jesus.marin 9 months ago

Last reply by Wayne Mery 9 months ago

  • Solved
  • Archived

Supernova removed any way to return to Start Page

Hi! Love Thunderbird to bits, and the new updated interface is sooooooooo nice! Thank you ALL! But I can not seem to find a way to go to the Start Page, other than rest… (read more)

Hi! Love Thunderbird to bits, and the new updated interface is sooooooooo nice! Thank you ALL!

But I can not seem to find a way to go to the Start Page, other than restarting Thunderbird.

The Go Menu mentioned in the article below is not there anymore. And I can not find a Home button when customizing the toolbars.

https://support.mozilla.org/en-US/kb/how-disable-or-change-thunderbird-start-page

Is this a me problem, or something that will be added as we go along?

Asked by Seetee 9 months ago

Answered by sfhowes 9 months ago

  • Solved
  • Archived

Thunderbird stopped connecting to homtail after upgrading to v115.0

Thunderbird stopped communicating with homtail after upgrading to v 115.0 I can send emails using smtp-mail.outlook.com but it fails to retrieve messages from outlook.off… (read more)

Thunderbird stopped communicating with homtail after upgrading to v 115.0 I can send emails using smtp-mail.outlook.com but it fails to retrieve messages from outlook.office365.com There's no error message, it simply fails to connect. (A pop-up window may appear for a few seconds, then it closes, with no new messages downloaded and no errors shown) I'm using the POP setting. Tried to recreate the account as IMAP - it just shows "checking password", would not proceed any further. (No error message, no timeouts. I tried to enter incorrect password on purpose - still no error message, apparently they don't even connect.) Disabling firewall doesn't help. EVERYTHING WORKED FINE BEFORE THE UPGRADE! PLEASE BRING BACK THE WAY IT WAS!!!

Asked by arcadiev 10 months ago

Answered by arcadiev 10 months ago

  • Solved
  • Archived

picking up mail for just one account

Hi , Ver 115.00 I can t find the way for a shortcut "pick up" mail just for one account... There is "pick up all accounts" but not a specific one... thanks Pierre … (read more)

Hi ,

Ver 115.00

I can t find the way for a shortcut "pick up" mail just for one account... There is "pick up all accounts" but not a specific one...

thanks

Pierre

Asked by Pierre 10 months ago

Answered by Lampros 10 months ago

  • Archived

Thunderbird Update on Thunderbird 115.2.2. on Win10 Pro. Kasperksy + NordVPN

16.9.2023 Thunderbird 115.2.2 Win 10 Pro Kaspersky Nordvpn Hello, Since today, Thunderbird is no longer showing all my email addresses when I click "Get messages" -&g… (read more)

16.9.2023 Thunderbird 115.2.2 Win 10 Pro Kaspersky Nordvpn

Hello, Since today, Thunderbird is no longer showing all my email addresses when I click "Get messages" -> " for all Email Addresses" nothing happens.

I append two jpg's showing the result of clicking "get messages" and the jpg showing that my email address are know to the system. The Adress book is OK. The Thunderbird Logo is also not displayed. Please help - I cannot read any emails.

Nigel Trewartha Germany

Asked by Bonzadog 8 months ago

Last reply by Wayne Mery 8 months ago

  • Solved
  • Archived

How do I adjust the spacing for the options? (see image)

How do I adjust the spacing so that the squares show in full on the side? I tried grabbing the darker gray bar, but that doesn't work. So what have they changed it to?… (read more)

How do I adjust the spacing so that the squares show in full on the side? I tried grabbing the darker gray bar, but that doesn't work.

So what have they changed it to? Cause that is irritating.

Thank you.

Asked by StuckAtHomeMom 8 months ago

Answered by Wayne Mery 8 months ago