Thunderbird Support Forum

Background: I realize that synchronizing a cellphone with Gmail accounts has great value for the vast majority of people, but it is a great annoyance for me. Gmail has loaded hundreds of email addresses into Contacts on my new cellphone. Since only a few of the entries have phone numbers recorded I would like to remove all the Gmail contacts from the cellphone and enter a very small number of contacts manually.

Question: Is there a setting in Thunderbird which severs a connection between Gmail contacts and Thunderbird contacts so I can delete them from the cellphone without fear of deleting them from Thunderbird. (I'll deal with Google Support to find out if I can sever a connection between Contacts on the cell phone and Gmail.)

I'm trying to add a new account with my student email that is basically a gmail with a different name. When I try to create the account, Thunderbird launches the website that asks for my username and email. That same website will accept my password when using a browser but when Thunderbird opens it will not accept it. I've checked several times, I've even copied the exact same username and password from the browser to Thunderbird and TBird says that it's a wrong password and it absolutely is the right password. I tried to cancel the process so that the account is created nonetheless but when I click on it, Tbird will still try to open that website and will not accept the correct password. Please help!

I have TB 91. set to a pop server using SSL/TLS but got a message from gmx saying I will not be able to receive emails on TB AS IT USES OUTDATED SECURITY ... After the protocols TLS1.0 and TLS1.1 have been deactivated, the transfer of emails between your affected device or program and our GMX servers will no longer work; i.e. no emails will be transmitted to or from your GMX email account using TLS 1.0 and TLS 1.1. Third-party email programs such as Outlook, Thunderbird or pre-installed apps in which you have set up your GMX email account.We recommend that you only use newer devices and programs that support the latest TLS 1.2 or 1.3 encryption protocols and transfer your emails securely. How do I change this in TB to continue to receive emails please? M Hunt

I have multiple work email address with outlook.office365.com, and one of them just decided that it won't logon for me today, error reads as below:

"Sending of password for user jeffery@ausilk.com.au did not succeed. Mail server outlook.office365.com responded: Logon failure: unknown user name or bad password."

prior to this issue occuring, I have not done any changes to my password or anything on outlook.office365.com and my login still seem to work on outlook.office365.com. Further more, my colleague who also uses thunderbird also encountered the same issue. However, this seems to only affect my thunderbird, and nothing else, my mobile device as well as outlook (windows mail) seem to work fine and can login using the same password.

I changed the password on outlook.office365.com and consequently on thunderbird and windows mail, and still, windows mail works, but not thunderbird. As a side note, my other outlook.office365.com mail box works absolutely fine with thunderbird, can send and receive with no issue, just this one, and it happened out of the blue. The last email I managed to receive before this issue occurred was at 11:30 am Sydney time GMT+10, as the next email that came into my inbox (on windows mail) was 11:37am Sydney time GMT+10.

Please assist, thank you.

Hello, I am trying to log into my thunderbird account from my home computer and it gives me this error message that maybe my username or password are wrong but I am sure it is correct . Can ou please help me

I have just re-installed the latest Thunderbird. Authentication Oauth2. I have given gmail my phone number to call for authentication. After the first test, gmail will not call my phone and will not log Thunderbird in. I cannot get in Thunderbird messages recently sent through the online browser into Thunderbird.

My account email address has changed, but I cannot find out how to change it to my new email address.

The Help article didn't make sense because it said: go to the Menu button, but I couldn't find a Menu button.

In the wiki on how to use an external GPG provider it says to use GPG4Win's bin_64 directory but this is no longer correct. The problem then is that Thunderbird doesn't know how to raise pinentry.

Today, with W10, Thunderbird 102 and GPG4Win 4.0.2 you cannot use a smartcard like a Yubikey by following the wiki: https://wiki.mozilla.org/Thunderbird:OpenPGP:Smartcards#Thunderbird_64_bit_on_Windows

I am unable to sign in, it asks for my gmail password which I give, and it is correct, but I am unable to sign in and I keep keep the enter your password again and again. I am able to sign into my gmail on this computer through gmail directly, and also on my iPhone so I know my password is correct. I have been using Thunderbird for years and would like to continue to do so.

My TB profile is on my home NAS, which has worked fine until I installed TB 102 (64-bit). Now when I enter my account password and check the Save Password box, login to the account fails and the password is not saved. I can access my accounts if I don't check the Save Password box.

I've tried deleting the key4.db and cert9.db files. While they are recreated, it doesn't fix the problem. There are no file called "logins*" in the profile directory, which I've seen mentioned in previous discussions of this type of problem.

I used Sysinternals PROCMON to try and get some idea what's going on; i.e., what files are referenced when saving passwords. I did notice repeated attempts to read key4.db at offset 24 , length 16 which always failed with NETWORK_ERROR. Other accesses to key4.db succeeded.

I have programming experience and am willing to use the Debugger under Developer Tools. I just have no idea what to look for.

Thnk you for any suggestions you can provide.

I am nearly 73 years old, and well affected by Parkinson's Syndrome and vision AND am loosing my ability to walk, rtalk, and see. I don't recall fiddly details anywhere as well as in the past.

I think it would be an advantage to see what I am typing. The simplest error with a password can wreak havoc with one's time and sense of self. If there is something I can adjust, or if a brief bit of coding may well be a splendid help.

Thanks in advance, Rick-Ashley Read [email removed from public forum] Rip City, Ory-gun 73

I have updated Thunderbird to the latest version and created an exception to accept cookies from Google by entering https://accounts.google.com in the appropriate field.

However, upon restarting Thunderbird I still get the message "Login to server imap.googlemail.com with username monikawalteris@gmail.com failed."

Please tell me what else I need to do. I love Thunderbird and would hate to use Outlook or, worse, have to open a browser each time I want to check/write emails.

I can't use Gmail in Thunderbird. I get the error "Login to server imap.googlemail.com with username failed" Gmail works on other devices, but not on my PC windows/10. I have set up a POP3 account with the same name and it works in Thunderbird, but my imap account will not accept my password. Keeps asking for new password. What can I do??

Hi,

is it correct that Thunderbird has marked as Linux in Gmail authorized devices?

And is it correct that now Thunderbird shows a window where I have to insert my gmail credentials in order to add/use the account?

Thank you very much.

Paolo

My organization uses Google Workspaces/GSuite, and my supervisor needs about forty mailboxes on his laptop (macOS Monterey). These are accessed through POP, with OAuth2 authentication.

Previously, when one of these OAuth tokens expired or otherwise became invalid, attempting to check mail on that account would pop up the Google authentication page. Now, it just produces an error message ("The STAT command did not succeed .. Invalid credentials"). In order to re-authenticate to the account, I have to manually go into saved passwords and delete the invalid OAuth token. At that point, attempting to check the mailbox will pop up the authentication page.

Is there a way to make it so that, if Google's server replies with "Invalid credentials", Thunderbird will pop up the authentication page automatically, rather than requiring me to manually delete the invalid token? I searched Config Editor, but didn't see anything obvious.

Thank you for your time.

Hello,

I was asked to sign in and when I used my password I got the following message:

Sending of password for user [edited] @athleticstrengthtraining.com did not succeed. Mail server pop.secureserver.net responded: Authentication failed.

I have tried to log in several times and continue to get this message. So I have not received my emails in a few weeks.