Thunderbird Support Forum

My Thunderbird is completely updated. Since July I have found it impossible to consistently send emails. I checked my outgoing settings and they are fine. I have no anti-virus (I'm using a Mac). When I turn off the firewall, I can send one email out, sometimes two, then they will no longer go out. I tried deleting Thunderbird from the firewall, then adding it again. Nothing doing. This occurs with both email addresses I use.

Should I remove Thunderbird from my computer and start over? Or is it a lost cause?

3rd post - it would be nice to get a response. I cannot send emaIL FROM THIS WIN 10 FULLY UPDated APP. The error message as above appears all the time (and does not cancel after 1 hour or whatever). Email can be sent using the same smtp settings from various Android devices. Forum suggestions do not cure the problem.

This, along with all the other annoying glitches within T'bird, seem to be forcing me to abandon using T'bird after many, many years. Shame.

Alan

I asked a Q on this help line - see kkiely31@tpg.com.au I can no longer find the Q that I asked, and consequently any reply that may have been sent. How do I follow the thread of any conversation that may result from my Q ??? Will I get an email ?

Willie Suter Willie Suter Today at 1:15 PM

Unable to send email from Mozilla Thunderbird Problem has been worked over days, good ideas have come in via this portal, all workable ones did not change the fact: email can not be sent Our server: acsalaska.net after contacting, went over our account, all is well on their end, it must then be Mozilla Thunderbird that holds the key Thanks for your input

duplicate of /questions/1445549 thread.

Buonasera, stamattina non funzionando le mail in arrivo in Thundebird, ho riparato la cartella a seguito di un messaggio arrivato dal vostro portale dove mi diceva: spazio archiviazione terminato. Effettuata la procedura i messaggi in entrata hanno iniziato a funzionare regolarmente ma mi sono accorto che tutte le mail nella cartella posta in arrivo erano prive di testo. Cosa può esser successo e se è possibile ripristinare, grazie mille per un vostra risposta. Vi lascio in allegato un'immagine come campione. Cordiali saluti, Gianfranco

A few days ago I posted here that my inbox was corrupt. At that time most of the December incoming emails were spoiled and inaccessible.

Now the failure has spread back all the way to the beginning of the inbox -- incoming emails from 2017 and 2018 which I had kept there for lack of a better place to put them.

What can I do? Other than stop using Thunderbird?! I am on Beta, would it help to go to the normal version?

How would I do that?

I have lost hundreds of incoming emails, valuable ones by definition (i.e. because I chose to keep them).

I am using 1220b1 (32-bit) in Windows 10.

I am still trying to recover lost emails from my inbox. I contacted Avast as it was suggested the anti virus program might be responsible but they insist it has nothing to do with them. I can not find a contact telephone number for Thunderbird support in Australia so am trying this forum again in the hope someone can tell me if I can recover these lost emails. I tried instructions from one website but after finding the Local folder in Account settings the options described in the instructions did not match what was available to me so I was not able to go any further. I am considering trying 'Easeus' which is a free download that claims to fix this kind of problem and gets quite good reviews, I am just concerned that I'll hit a brick wall again if the tabs or options in a particular file don't match the instructions as that leaves me nowhere to go. I even allowed a local computure guru remote access to my laptop but he couldn't work out where the missing emails were which is very concerning as I had hoped he had seen this kind of problem before as there are so many articles on line about missing emails with Thunderbird. I hope someone can offer some suggestions. Cheers Alex

How can I remove an ad-blocker (or anti-virus which I prefer not to do) from T-Bird email page? I don't see an ad blocker icon on email page. The reason being , I have an address ....highermark@embarqmail.com....address which has just recently'''' receives emails but doesn't send . Outlook email is working fine, after changing or giving password but not embarqmail address a Centurylink address which has recently been sold to Brighthouse. I've changed servers, (both are correct) outgoing & incoming ; problem has been going on for 2 weeks! Searching, I saw removing an add blocker may solve the problem due to an upgrade(which I suspect). But it's not shown on my email page! please help. Mj

How do i enter a new passowrd on Thunderbird ? I can't get it to workl

duplicate. https://support.mozilla.org/en-US/questions/1396452

windows 10 thunderbird 102 does not work for me..........authentication error for gmail.........hve tried many times. reverted to thunderbird 91.10..........no problem.......works perfectly. copy/paste password etc for TH102 so no errors.

I've been using Thunderbird for a long time. I use a Win 10 machine with the latest version of Thunderbird. There are 5 email accounts attached to Thunderbird. When writing email I am suddenly unable to use numbering, bullets, or indents on 3 of the 5 accounts. After throwing up my hands in desperation I uninstalled Thunderbird (after saving the Profile folder), downloaded the latest version and reinstalled it. Same problem.

I posted about this about a week ago and the consensus seemed to be that this could not happen. But it is. I would really appreciate some help on this.

Thanks

I am just aghast at both the GUI and inevitably irrelevant answers that I keep encountering as I try Thunderbird. In the latest nightmare, I not only can't find any TRASH or DISCARDED folder, ALL the folders have disappeared except for the inbox. Every single icon is useless when expanded, every link is useless, every single menu, tool and setting is useless, every single search within your menu, and every single reply to every single user in every single one of your 4000 suggested articles is useless ... and impossibly irrelevant.

It's like not one person at Thunderbird actually reads one single word of one single user. Heck, maybe that's true. Maybe all the responses are provided by Thunderbird computers.

This particular layout nightmare follows the experience of finding that, when all the folders used to be displayed, there was absolutely no way to perform the simple act of, you know, like, WRITING AN E-MAIL. As I waded through dozens of web pages, both in and out of your Support, I found absolutely NOTHING of the slightest attempt to actually furnish that information or reply. I'm really good at finding info on the net, and it took me almost 30 minutes and dozens of keyword combos before I got that simple info .. and not from you people, either.

How is it possible to make anything this simple and important so impossible?

Dear MOZILLA Support, good morning.

I'm having the problem in subject by end of january, when the company i'm working as consultant gave me a new company e-mail and i found more than one time to settle it in thunderbird.

This cause i need to register in my hard disk (Apple MacBook Pro 2012 or around) all the communications for question of privacy and confidentiality.

All the suggestions i found on the network with a research using our Mozilla Firefox, were not utile cause NO ONE TIME i reach the result.

I ask gently and humble to give me the best possible help.

Thank You so much for the attention

Vincenzo