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User interface

The user interface is really confusing. There is a X right on top which closes Thunderbird. In the statusbanner every mail occurs with the title and an X to remove it fro… (read more)

The user interface is really confusing. There is a X right on top which closes Thunderbird. In the statusbanner every mail occurs with the title and an X to remove it from the banner.

Until that point no problem.

But I keep my archive on my NAS server as .eml files. When I open one of them they do't appear in the opened Thunderbird, but in e new window with the X for closing ricght in the top..

So when I am reading my new e-mails and want to open an old one it is in a new window with the close X right on top. Moving around between new and archived mails is confusing. The new mails mus be closed on the banner and the archived mails right on the top. Which means that during working like that I close Thunderbird itself many times, have to restart the profile again etc. Not very speed improving.

I see two options: First: open arhived e-mail not as an extra window but within the mail screen second: make it possible to point to a local map within "local maps", or make it possible to archive in local maps outside Thinderbird, hence in any local map on my computer (or NAS server) Then the user interface with a banner for opened e-mails is similar for archived mail and new ones.

Asked by Raymond 2 months ago

Archive Options using "Keep existing folder structure" doesn't create an Inbox folder

I'm a new Thunderbird user with v115.7.0 on Windows 11, using a mailbox.org account. Under Account Settings/Copies and Folders/Message Archives/Keep message archives in:… (read more)

I'm a new Thunderbird user with v115.7.0 on Windows 11, using a mailbox.org account.

Under Account Settings/Copies and Folders/Message Archives/Keep message archives in: I am using the Other setting to point to Local Folders/mailbox.org Archive. Under Archive Options I am using Single Folder and "Keep existing folder structure of archived messages". The example in the options window shows an Archives folder with an Inbox subfolder. However, this doesn't happen.

Messages archived from my Inbox go to Local Folders/mailbox.org Archive/ Messages archived from Inbox/Subfolder go to Local Folders/mailbox.org Archive/Subfolder Messages archived from my Sent items go to Local Folders/mailbox.org Archive/Sent

So of the above, only Sent items go to the correct folder. For anything from the Inbox, the Inbox folder itself is not replicated as per the example on the options page. Can this be corrected?

Asked by rob.stockton 2 months ago

thunderbird adds files to local folder everytime I open Thunderbird

So I downloaded my Receipts folder from my yahoo mail to a local folder on my desktop. When I start Thunderbird it adds a copy of the folder and several other files every… (read more)

So I downloaded my Receipts folder from my yahoo mail to a local folder on my desktop. When I start Thunderbird it adds a copy of the folder and several other files every time over and over again. I delete them and they just come back. example: Receipt folder Receipt folder copy.sbd Trash Trash.msf Unsent messages Unsent messages.msf Is there any way to prevent this?

Asked by ajpetersen2001 2 months ago

Connicting Bluebird to my gmail account

I have installed the latest version of Bluebird. All address books are there. Calendar events did not migrate, but the Calendar is there. Everything seems normal, however… (read more)

I have installed the latest version of Bluebird. All address books are there. Calendar events did not migrate, but the Calendar is there. Everything seems normal, however I cannot get mail messages from gmail, and when I try to Send an email generated in Bluebird, I get an authentication error [no valid certificate], and I cannot create an exception. Less often, I am asked for my gmail password, which is not recognized when I type it in.

If anyone has had to deal with this, and found a solution, I sure would love to fix this. I have been using Bluebird for 25 years. I hate the idea that I might have to give it up. My eMail address is: ejcclare@gmail.com.

Thanks.

Asked by Ernest Cassidy 2 months ago

Viewing folders

Sometimes I can see folders. Other times I can't. And I can't figure out how to change the view. When I search help I get 1384 hits. Clicking on folders in Thunderbird do… (read more)

Sometimes I can see folders. Other times I can't. And I can't figure out how to change the view. When I search help I get 1384 hits. Clicking on folders in Thunderbird does nothing.

Asked by artimm1 2 months ago

Email download problem

Several emails in my Earthlink Webmail inbox online received between 6:03 am and 9:21 am PST 2/21/2022 did not download to Thunderbird when I clicked on "Get Messages." … (read more)

Several emails in my Earthlink Webmail inbox online received between 6:03 am and 9:21 am PST 2/21/2022 did not download to Thunderbird when I clicked on "Get Messages." They came from 2 different sources from which I have received and downloaded email many times before with no difficulty. Since then I have received and downloaded emails from these same sources, so there appears to be no ongoing problem. Earthlink tech support said there was nothing wrong on their end and my version of Thunderbird is current. This has never happened before in many years of both Earthlink service and using Thunderbird. ??? (No jargon, please, as my tech knowledge is seat of my pants.)

Asked by horsedrawn 2 months ago

Thunderbird Supernova and my Windows 11 problems...

My Thunderbird(115.8.0) and Windows 11 just don't get along. My Thunderbird has a Menu button in the top right that's just there for it does nothing when I click or righ… (read more)

My Thunderbird(115.8.0) and Windows 11 just don't get along. My Thunderbird has a Menu button in the top right that's just there for it does nothing when I click or right click so I guess no add-ons, calendar, etc. If I hover over it I see "Display the Thunderbird Menu" and that's it. When I open the program it doesn't go to my inbox, it goes to a page that I have to click on "Read Messages" to get to my inbox and in prior versions and I had Windows 10 this never happened. When I go to buttons on the left and click on "Help" and then "About Thunderbird" to check on updates I always get "Unable to check for updates due to internal error" and oh yeah now in Thunderbird I can't copy and paste, I can highlight but when I right click....nothing.

I've tried uninstalling and reinstalling and even tried removing hidden folders, but as of now nothing has worked. I don't know what to think and I'm truly at a loss and it sure looks like I have to find another email program because right now Thunderbird just ain't working. I've been using this program I believe for over 20 years with really zero problems but my luck has apparently run out. Sorry for the mini series. lol

Asked by dmcgoo33 2 months ago

Global search by email subject

Hello I have noticed that global Thunderbird search (Ctlr+K) does not index email subjects. So, if I search for keyword which is present only in email subject and not in … (read more)

Hello I have noticed that global Thunderbird search (Ctlr+K) does not index email subjects. So, if I search for keyword which is present only in email subject and not in email body, then search does not return result. If I'm in correct folder and use quick search (Ctrl+Shift+K) with search by subject enabled then it find this email.

Is there any way to search globally by keywords in subject?

Asked by Netmaniac 2 months ago

How often does Thunderbird log irc chat and way to control it?

How often does Thunderbird log irc chat? Does it log on an interval or only when the application closes? I ask because I saw that some messages from the sever in response… (read more)

How often does Thunderbird log irc chat? Does it log on an interval or only when the application closes? I ask because I saw that some messages from the sever in response to a /whois didn't get logged.

Asked by border 2 months ago

Thunderbird upgrade to 117.7.0 in Debian 11 has caused the inbox entries to jump once selected

The inbox listings move once an email is selected. This began upon an upgrade to Debian 11 which included an upgrade to Thunderbird. I had the same issue with an upgrade … (read more)

The inbox listings move once an email is selected. This began upon an upgrade to Debian 11 which included an upgrade to Thunderbird. I had the same issue with an upgrade to Antix 21 recently. That issue was resolved with another upgrade to Thunderbird about a week later.

Asked by schmitt28 2 months ago

Not showing attachments from gmail

I receive gmail using Thunderbird version 115.7.0 When I open an email from another gmail account with image attachment, it only shows the file name. Example 'image.jpg'… (read more)

I receive gmail using Thunderbird version 115.7.0

When I open an email from another gmail account with image attachment, it only shows the file name. Example 'image.jpg' but not download or open option for the file.

Problem solved when I changed Message Body from 'Original HTML' to 'Plain Text'.

It's this normal? Is it a problem caused by the sender? Or it there a better way I can handle this at my end?

Asked by Michael Yuen 2 months ago

Microsoft Mail Account does not work - Authentication problem

Dear Mozilla Team, using Thunderbird I encountered a new problem regarding my Microsoft live.com account. I've had problems logging in, I'm asked for a new password. I'… (read more)

Dear Mozilla Team,

using Thunderbird I encountered a new problem regarding my Microsoft live.com account. I've had problems logging in, I'm asked for a new password. I've seen that this here seems to be the problem (and solution): https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

I've then tried to follow the directions given in the article. However, I cannot change my outgoing smtp settings to Oauth2 (it only gives the options "password, normal", "password, encrypted", "Kerberos", "NTLM" and "No Authentification").

Now, I am not asked for new login data, but my mails do not appear either. It appears, that there is now no successful connection to the server (it keeps getting stuck contacting the host and sending login data; see image attached - in german).

Is there any fix to this?

Best Niklas

Asked by nbeckers 2 months ago

Email message filters do not run automatically but will run correctly manually.

Most of my email message filters do not run automatically but will run correctly manually. I am running Thunderbird 115.8.0 (64-bit) on Windows 10. I have 65 filters defi… (read more)

Most of my email message filters do not run automatically but will run correctly manually. I am running Thunderbird 115.8.0 (64-bit) on Windows 10. I have 65 filters defined.

I have tried repairing the folders. I have even deleted the old folders and created a new folder. I deleted and recreated all of the .msf files. I have insured that the filer criteria is defined correctly (i.e. multiple condition are "match any", "contains", etc). These efforts have not corrected the problem.

This problem has been around for quite some time. Is there a plan to correct the problem or provide a newer version of message filters that works correctly.

Below is a copy of one of the Filter Log entries of an automatic filter failure. I have included the log entry of the filer being run manually following the failure entry. I have included a screenshot of the pertinent rule:


[2/22/2024, 2:23:55 PM] Applied filter "From contains: intel.com" to message from Intel Software <softwareproductssvcs@plan.intel.com> - [Feb 28 Session] Next-level CUDA-to-SYCL optimizations at 2/21/2024, 3:08:09 PM moved message id = cba06e5df88c458ea0b4d9df36f85bfa@334284386 to mailbox://pej%40fmi-usa.com@outlook.office365.com/purchases/Intel

[2/22/2024, 2:23:56 PM] Filter action failed: "Move failed" with error code=0x8055000f while attempting: Applied filter "From contains: intel.com" to message from Intel Software <softwareproductssvcs@plan.intel.com> - [Feb 28 Session] Next-level CUDA-to-SYCL optimizations at 2/21/2024, 3:08:09 PM moved message id = cba06e5df88c458ea0b4d9df36f85bfa@334284386 to mailbox://pej%40fmi-usa.com@outlook.office365.com/purchases/Intel

[2/22/2024, 2:23:56 PM] Filter action failed: "Failed applying the filter action" with error code=0x8055000f while attempting: Applied filter "From contains: intel.com" to message from Intel Software <softwareproductssvcs@plan.intel.com> - [Feb 28 Session] Next-level CUDA-to-SYCL optimizations at 2/21/2024, 3:08:09 PM moved message id = cba06e5df88c458ea0b4d9df36f85bfa@334284386 to mailbox://pej%40fmi-usa.com@outlook.office365.com/purchases/Intel

[2/22/2024, 2:23:56 PM] Message from filter "From contains: intel.com": Applying filter actions failed

[2/22/2024, 2:23:56 PM] Filter run failed


Manual filter run log entry:

[2/22/2024, 3:15:31 PM] Applied filter "From contains: intel.com" to message from Intel Software <softwareproductssvcs@plan.intel.com> - [Feb 28 Session] Next-level CUDA-to-SYCL optimizations at 2/21/2024, 3:08:09 PM moved message id = cba06e5df88c458ea0b4d9df36f85bfa@334284386 to mailbox://pej%40fmi-usa.com@outlook.office365.com/purchases/Intel

Asked by Phil 2 months ago

WIN TO "File Explorer" Send To function, no longer opens a TB new msg and, of course does, not attach tgt file

Many months ago, I created another context for the file explorer drop down to “Send To” Thunderbird, vs the Windows mail client. Recently, this function stopped working,… (read more)

Many months ago, I created another context for the file explorer drop down to “Send To” Thunderbird, vs the Windows mail client.

Recently, this function stopped working, meaning TB does not open a new message and of course nothing is “attached”.

I detected the addition to the context drop down and then added it (again).

No luck.

My Thunderbird Version = 115.8.0

When I click on a file and open the File Explorer Send To drop down, Windows “shows Thunderbird in the context (my addition) but as noted I don’t have a new message with the file attached.

Correct I’m not using the Mail Client.

Yes, in APPS, Thunderbird is listed as the email client.

Thoughts?

Asked by TedT_USA 2 months ago

Junk folder contents not shown (on MacOS Sonoma latest).

I have a bunch of content in my Local Folders: Junk mailbox but none of it is showing up in Thunderbird. The Properties for the folder shows "Number of messages: 0", "Siz… (read more)

I have a bunch of content in my Local Folders: Junk mailbox but none of it is showing up in Thunderbird. The Properties for the folder shows "Number of messages: 0", "Size on disk: 3.4 MB". I've tried the "Repair Folder" button but it makes no difference. The folder views as empty in Thunderbird.

Not sure when this started happening because I don't recall having this problem in the past. The folder permissions are the same as all the other mailboxes:

ls -l Junk* -rwx------@ 1 uid staff 3578520 23 Feb 08:51 Junk* -rw-r--r--@ 1 uid staff 3289 24 Feb 12:39 Junk.msf

Suggestions welcome.

Asked by phbcanada 2 months ago