Thunderbird Support Forum

Since the update TB to v115.10.1 it will not connect to server, the server just times out.

BUT If I then login to the server directly from browser and check mail (IMAP by the way) using my web online interface I get emails THEN if I open TB it connects and downloads as it should.

This is weird. It's been checking more than a dozen email accounts for a number of years without errors.

Over the last few weeks, emails have vanished from my inbox, as well as trash, templates and other mail boxes. In may cases, no emails are being displayed, when "total message count" shows messages are present. In other cases, several days of recent messages have disappeared.

I have tried "repair folders," deleting "smart mailboxes' and even deleting the .mlf file of one inbox without success.

I have 6 email accounts including 2 GMail. The problem is in all of them. As the screenshot shows, there is a disparity between total messages and displayed messages in all boxes (partial view of accounts).

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When TB starts up, the only folders I can see are Recent. I can go to View/Folders and click ALL, and as soon as I move the mouse away from that menu item, it switches back to Recent. This started on version 115.09, but persists after I've "upgraded" to 115.10.1.

It has now (5/3/24 17:25 CDT) been 2-1/2 days since I submitted this problem, and no one has responded that it has even been noticed, much less solved. One of my two email accounts is a POP3, and the other is IMAP. The IMAP account Inbox doesn't even show up on the TB home screen. (If that info is of any help).

PLEASE ADVISE. My emails are an integral part of my business, and I cannot get to almost any them.

Thanks, rehawkpe