Showing questions tagged: Show all questions

Inconsistent problem deleting emails

Periodically I am unable to delete emails. I usually just highlight the email, then click the delete button. When that stops working, sometimes I can use the Edit menu … (read more)

Periodically I am unable to delete emails. I usually just highlight the email, then click the delete button. When that stops working, sometimes I can use the Edit menu and delete the email that way. Other times I cannot delete. If I come back later, I can usually delete again. How can this be fixed? Thank you.

Asked by mkdeupree 4 days ago

read>d

I am a very long-time Thunderbird user. I store my e-mails in many folders, and in all folders I have the unread highlighted. In my primary, very large inbox, the total n… (read more)

I am a very long-time Thunderbird user. I store my e-mails in many folders, and in all folders I have the unread highlighted. In my primary, very large inbox, the total number and the number of unread messages are normally displayed, and in the message list, the unread are highlighted. I was using a filter for something else totally unrelated, and suddenly I began seeing only total e-mail number, and the unread are no longer highlighted. The unread are still highlighted in my other folders. Is there some way to get the unread messages in my primary inbox marked again? Otherwise I often don't know which to read. I'm talking about thousands of messages, not just a few! Thank you.

Asked by caroGlou9815 4 days ago

Can't open email links

When I try to open and email link, it immediately starts to download Firefox Installer. It is already downloaded and up-to-date. This has been going on now for almost a… (read more)

When I try to open and email link, it immediately starts to download Firefox Installer. It is already downloaded and up-to-date. This has been going on now for almost a year. Please help me.

Asked by Wesley Glebe 3 days ago

Need to find deleted e-mails

My email was converted from Cox to Yahoo by Yahoo on a system wide conversion on April 27th. In the transition I lost all the emails in my Thunderbird inbox from 4/12 bac… (read more)

My email was converted from Cox to Yahoo by Yahoo on a system wide conversion on April 27th. In the transition I lost all the emails in my Thunderbird inbox from 4/12 back to the first of the year. I also lost everything in my draft folder.

Carbonite did a restore of the default file (that was dated 4/8) by couldn't get these back. Need to get everything that was in the inbox and draft file on 4/26 (or sometime prior) What can I do?

Asked by twilliamsanthem1 3 days ago

Frequent problem connecting to Outlook Exchange

Quite often I find that Thunderbird is very slow to obtain a connection with my Outlook account. I can run my Outlook directly and everything is updated in about 20 secon… (read more)

Quite often I find that Thunderbird is very slow to obtain a connection with my Outlook account. I can run my Outlook directly and everything is updated in about 20 seconds and at the same time it may take a couple of minutes up to a few minutes for Thunderbird to complete downloading. Additionally, many times during this lag in connecting, I receive a message that the password is incorrect, which is bogus; all I have to do is select "Retry" and the download process continues. I am using the latest version of Thunderbird "115.10.2 (64-bit)." This problem has been occurring on previous versions as well.

Asked by Robert Luster 3 days ago

Emails don't always load from my isp

When I click on the arrow to acquire any emails from my isp it will often say downloading 3 emails or 5 emails or some number, but only one or two come in. I have to hit… (read more)

When I click on the arrow to acquire any emails from my isp it will often say downloading 3 emails or 5 emails or some number, but only one or two come in. I have to hit the arrow again to get more. Sometimes it will say downloading some number of emails, but NOTHING comes in. I don't remember this happening until about a month ago. Can you help?

Asked by rnowak@q.com 3 days ago

Incorrect Sending Error Message

I just installed Thunderbird (working elsewhere) on a Windows 11 machine, and used the 'auto setup' feature. Sending/receiving works fine, but for every message sent: 1.… (read more)

I just installed Thunderbird (working elsewhere) on a Windows 11 machine, and used the 'auto setup' feature. Sending/receiving works fine, but for every message sent:

1. A pop-up appears, which reads 'Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message to Local Folders/Sent-mydomain.com

2. The current command did not succeed. The mail server for account mydomain.com responded [TRYCREATE] Folder doesn't exist. (Failure).

Sent messages appear just fine locally in Thunderbird, and also on Gmail, and they send fine as well, so I just need to disable the incorrect error messages. Thanks for any help (NOOB level tech savvy).

Asked by michael693 3 days ago

Downloading email messages

Within last 2 to 3 weeks I noticed that when I click Get Messages the momentary line of text at bottom-left typically says "there are no new messages", or the "number of … (read more)

Within last 2 to 3 weeks I noticed that when I click Get Messages the momentary line of text at bottom-left typically says "there are no new messages", or the "number of messages" about to be downloaded. (This is not the notification window at lower right.) Recently the number of messages actually received is not always correct. For instance, this morning the message was clearly "downloading messages 3 of 3", but only one appeared as a new, unread message in my inbox. This has occurred several times, sometimes qty is correct, sometimes not. My first question is whether this is a bug in Thunderbird, or something I need to pursue with my email provider? Second question: I am only requesting those for my account, but might the "missing messages" be downloaded for my wife's email?

If missing messages are for my wife how do I fix it so I only download mine? She doesn't have admin rights and I made no changes to our account settings. If missing messages are not hers then I am seriously concerned about this issue.

Asked by RetiredMiner 2 days ago

0x80070057 and email pictures in ebay

Hello, I would be grateful for help onm the two following problems in Thunderbird. 1. When someone sends me a web page link, I click on it and get the error message 0x80… (read more)

Hello, I would be grateful for help onm the two following problems in Thunderbird. 1. When someone sends me a web page link, I click on it and get the error message 0x80070057. I have tried the suggested solutions in regedit but it does not work. 2. When I buy something on ebay they send me an email confirmation with a picture of the item purchased. When I go to print it the image disappears.

I am losing what hair that I have left as I am a senior citizen.

many thanks in anticipation. kr David

Asked by Rev Shep 2 days ago

Thunderbird messages going astray

I used Thunderbird for years with my account A, recently added account B. Now messages arriving at account A are quickly moved within seconds into trash for account B. Wh… (read more)

I used Thunderbird for years with my account A, recently added account B. Now messages arriving at account A are quickly moved within seconds into trash for account B. What have I done wrong? Help

Asked by pl.killow 1 hour ago