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Thunderbird extremely slow downloading and deleting

Anytime I go to download it loads one message at a time and it takes 5 to 10 seconds. Firefox works fine. I ran Malwarebytes, Superantispyware and Bitdefender. No spyware… (read more)

Anytime I go to download it loads one message at a time and it takes 5 to 10 seconds. Firefox works fine. I ran Malwarebytes, Superantispyware and Bitdefender. No spyware or viruses. It also takes forever to delete the messages. This just started 2 days ago. I re-downloaded Thunderbird and re-installed it. Application Basics

   Name: Thunderbird
   Version: 38.3.0
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.3.0
   Profile Folder: Show Folder
             (Local drive)
   Application Build ID: 20150928051427
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mail.gci.net:110, plain, 0
     OUTGOING: smtp.gci.net:25, plain, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-275ccb84-c685-4578-8088-42bb82150520 (5/20/2015)
 Extensions
   Lightning, 4.0.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   Bitdefender Antispam Toolbar, 7.0, false, bdThunderbird@bitdefender.com
   Test Pilot for Thunderbird, 1.3.9, false, tbtestpilot@labs.mozilla.com
 Important Modified Preferences
   Name: Value
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.3.0
     font.internaluseonly.changed: true
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.blacklist.suggested-driver-version: 257.21
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 5765309a-29b1-4e1b-9c81-71aaa8c2b48
     network.cookie.cookieBehavior: 2
     network.cookie.lifetimePolicy: 2
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1446617428
     places.history.expiration.transient_current_max_pages: 104858
     places.history.expiration.transient_optimal_database_size: 136817704
     plugin.importedState: true
     plugin.state.npctrl: 0
     plugin.state.npnv3dv: 0
     plugin.state.nppdf: 0
     plugin.state.npqtplugin: 0
     plugins.update.notifyUser: true
     privacy.donottrackheader.enabled: true
     privacy.sanitize.timeSpan: 0
 Graphics
     Adapter Description: Intel(R) HD Graphics 4600
     Vendor ID: 0x8086
     Device ID: 0x0416
     Adapter RAM: Unknown
     Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Driver Version: 10.18.15.4256
     Driver Date: 7-17-2015
     Adapter Description (GPU #2): NVIDIA GeForce GTX 860M
     Vendor ID (GPU #2): 0x10de
     Device ID (GPU #2): 0x119a
     Adapter RAM (GPU #2): 2048
     Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
     Driver Version (GPU #2): 10.18.13.5887
     Driver Date (GPU #2): 11-2-2015
     Direct2D Enabled: false
     DirectWrite Enabled: false (10.0.10240.16430)
     ClearType Parameters: ClearType parameters not found
     WebGL Renderer: false
     GPU Accelerated Windows: 0
     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.10.8
     4.10.8
     NSS
     3.19.2 Basic ECC
     3.19.2 Basic ECC
     NSS Util
     3.19.2
     3.19.2
     NSS SSL
     3.19.2 Basic ECC
     3.19.2 Basic ECC
     NSS S/MIME
     3.19.2 Basic ECC
     3.19.2 Basic ECC

Asked by sab3r42 4 years ago

Answered by sab3r42 4 years ago

  • Archived

My Thunderbird account disappeared and all emails in my inbox and saved emails. What happened??

I opened Thunderbird and there were no accounts and the T-bird add account window was open with my name in the user block and wanted my email address and password. I crea… (read more)

I opened Thunderbird and there were no accounts and the T-bird add account window was open with my name in the user block and wanted my email address and password. I created a new account and it download my emails but all my old emails in my inbox were gone along with all of my local folders and the emails in them. How can I get them back and what happen?

Asked by jwschmitz 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

e-mail password-error message dialogue appearing on-top interrupts typing in password dialogue for the following e-mail accounts.

Typing in erroneous password for one of e-mail accounts (registered in Thunderbird) causes next account password input be interrupted by password-error message dialogue a… (read more)

Typing in erroneous password for one of e-mail accounts (registered in Thunderbird) causes next account password input be interrupted by password-error message dialogue appearing on the top of everything!

It happens as long as I remember.

now in Thunderbird ver. 52.7.0 (32 bit) on Win-7 x64 platform.

Asked by prcwnl 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Using 31.3.0. Crashes in safe mode -- sending, opening add-on man, using help/restart with add-ons removed, or within 3 minutes, whatever first. Reinstalled 2x.

Hello. I am using 31.3.0. and it is crashing in either safe mode or normal mode under any of these conditions: -- within 4 minutes -- after sending, -- opening add-… (read more)

Hello. I am using 31.3.0. and it is crashing in either safe mode or normal mode under any of these conditions: -- within 4 minutes -- after sending, -- opening add-on manager -- using help/restart with add-ons removed. I've reinstalled twice. Up-to-date Yosemite. Thus, I am unable to install viewabout and am unable to disable add-ons before crashing. I don't remember installing add-ons, but they seem to be a common source of crashes, so perhaps I did. But... can't look. May I please bother someone for a suggestion? Thank you for any help!

Asked by rbfreemontana 5 years ago

Answered by jscher2000 5 years ago