Thunderbird Support Forum

I have tried multiple suggestions from the help site. Still cannot get Thunderbird to accept settings -

 Protocol:    IMAP
 Hostname: imap.mail.yahoo.com
 Port:           993
 Security:  SSL/TLS
 Authent    oAuth2

What am I doing wrong?

Haven't been able to download incoming emails on this laptop. They are downloading on my Tablet. I'd be grateful for any ideas about what I can do to rectify this. Not too complicated - I'm 83!!anks

Hoping something will turn up on my Tablet Th

MacbookPro needed service which wiped hard drive. Reinstalled back up (to Ventura), but Thunderbird app was trashed. Reinstalled Thunderbird, but I can not see received emails from 2019-2023 (now), but oddly, can see all sent emails from 2020. How do I get my missing emails and categories? The web instructions make no sense to me. As I understand, my profiles are separate from the app, but it is not clear at all how I can toggle from one to another while in Thunderbird. Thanks for your help

My husband has Thunderbird for his emails. I am trying to set up Thunderbird for my emails. I am not able to get past the point where you must select IMAP or POP3. System seems stuck on "checking password". I've had Microsoft outlook for a long time. I want to set up Thunderbird. We have a home based business. I need my email system up and running. Vicki Fischer

I am about to lose access to my work gmail account (new job). I used Google Takeout to download all my emails in .mbox format. I then used Mozilla Thunderbird (with the ImportExportTools NG add-on) to access the emails. They are currently available in a folder called WorkEmailBackup within my local folders section on Thunderbird.

I would like to add these emails to my pre-existing personal hotmail account. I have set this account up on Thunderbird. However, when I drag the WorkEmailBackup folder into my hotmail inbox (in Thunderbird), not all the emails are copied over. Thunderbird says there are 7730 emails in the WorkEmailBackup folder, but only 2212 will copy into my hotmail account. I have tried several times, but the transfer always stops at 2212 emails, and I can see that emails are missing. I have also tried highlighting the emails individually (rather than copying the whole folder), but have had the same problem.

Please help :(

When I looked at my profile I find that there are several folders created for each of my email addresses at different times. I had wondered about the possibility of clean install of each of the accounts (IMAP) so this would pickup everything from the individual servers. Then copying across the local folders and my address book. Is this possible/feasible? Would it just be easier to import everything? Where is the address book stored. I also have TB backed up on an external drive (insurance). Thanks

Problem: Thunderbird hangs up on Macbook and iMac. It opens to the normal view, but if I try to do anything, I get the beachball of death. I used Mac migration assistant to install from Macbook to iMac. Before the installation, the Macbook Thunderbird worked fine, but after the installation, neither worked. My PC installation works fine, as does Apple Mail on my iOS devices, so it is not a provider problem.

Solutions tried: restarting in troubleshoot mode, restarting iMac, turning off access to Apple Contacts, turning off antivirus (Norton), creating new profile and copying existing mail data into the profile folder, and renaming various files in the profile folder.

Results: None of the solutions I tried provided access to my email. I can open the new profile, but that requires that I reenter all my email account information and copy the emails for each account into the new profile (I use POP). The problem may be with the prefs.js file, since if I rename it, Thunderbird doesn't hang, but would require me to reenter all my account info as if it were a new profile, and all preferences would be lost.

Question: What is the best solution for this problem? Is there anything that would work better than reentering the account info -- e.g., can I make any changes to prefs.js using a text editor or some other utility?

Can I run Thunderbird 102 (full install) with Supernova portable? I want to see what SN looks like w/o commiting it. If I install SN portable on my Win 10 PC can I later remove it w/o damaging my TB 102?

Hi,

I am running out of space in my email account. Is it possible to export specific folders of emails out, so that I can delete those folders (and the emails in them) to make some space. I don't want to do a full export out, just those specific folders, so that if I ever need to refer back to those emails, I can import just those back in.

Is this something that can be done?

Thank you.

Hi, I kept OS Snowleopard around for years too long in order to keep using Eudora. I finally got fed up with viruses/crashes, having to rebuild the mailboxes, but I was never able to find anything to take its place and have frankly been limping along ever since. I regularly need to find things going back months, years, and even decades. It used to be simple with Eudora. Recently, one of my parents passed away and I'm kind of the family scribe, so I really need to pull together all the past communications, from Eudora (going back to almost 1990), gmail, yahoo, my website, icloud, my college alumni address, my Ronin Institute address, my 15 Sonic addresses--and there's probably a few I'm forgetting offhand. I really need to consolidate them. I tried various email clients, including years ago a previous version of Thunderbird, but they were a lot of work to set up and couldn't handle all the email addresses.

I see better reviews of Thunderbird now. Can Thunderbird really handle all those email addresses? Since my Eudora mbox files are still on OS Snowleopard, and I'm running Macbook M1 with the latest OS now, what's the best way to incorporate the entire archive of messages and also start hopefully wrangling current messages (like I haven't been able to since I had to stop using Eudora)? Eudora pretty much only did POP well, and I actually did appreciate having my data on my own computer, but now there are some email accounts I'd prefer as IMAP and others as POP. Is it possible to mix them? Is it possible to download AND keeps messages available for viewing by phone? This situation has been a problem for me for years--I was just wondering if there might be any volunteers at Mozilla who might be willing to spend a few hours on the phone with me to help me bring my email into the 21st century? Nearly every day of my life I have to let someone down over something I can no longer do or find because I don't have Eudora. But the problem doesn't go away just because I find another program that does some of the things Eudora did--I really need some help integrating everything. Thanks so much for all you do!

I find impossinle to install Thunderbors pm ,u Windows 11 laptop. The different menus presented are wau to cpmplicated for an avereage person. Currently I am stuck with a dialog box the simply says "Input server already exists. Beyond this, these are several dialog boxes I don't understand.

I respectfully ask for my money paid for this program and I will delete it from my computer.\

Ake Alexander Backlund [removed email from public] or [removed email from public]

Why is it that every time Thunderbird updater installs on my laptop, my taskbar link to it becomes unfindable and I have to 1 click on it so that Windows says it can't find it and would you like to remove it so I can then say yes, 2 wait until the taskbar link disappears, 3 go to my desktop icon for Thunderbird and right click to have it pin to the taskbar (AGAIN!) What does updater do to the taskbar pinned icon that it won't work until I remove, replace it, and go back to work??

Updater should NOTHING to do with any of my taskbar icons, let alone the one for Thunderbird. Tell me something I don't know.

Thanks Lance M.

Earlier this week, when Thunderbird updated, I lost access to Thunderbird on my PC. The program is not on my PC. However, I can still get my email on my iPhone and the cloud.

How should I restore Thunderbird? Should I just download and reinstall it? I just want to make sure I still have access to all my old emails and contacts.

Thanks! (a long time Thunderbird user)

After having tried to learn to love Supernova for several months, I cannot. In fact, I have come to loathe, despise and detest its user interface. Are there settings in Views that will give me the old look and feel? Is there a skin I can download. If I cannot I will leave TB after decades of use even if I have to go back to (shudder) Outlook.

After crash, I had to reinstall Windows. After I enter correct address and password, Thunderbird won't connect. I suspect that my two party authorization set up with mail.com is the problem. Thanks

My Plusnet Mail account is fully operative out of Thunderbird in Windows 10, alongside my outlook.com mailer. I am attempting to duplicate this in a new Win 11 PC and finding it difficult to duplicate my Win 10 Server Settings, due to the ambiguities thown up in hoping to duplicate the Win 10 Tbird 'Server Settings' in the Win 11 'Set Up Your Existing Email Address' questions page.

Win 10 Tbird set-up page confirms my POP Mail Server as 'POP', 'relay.plus.net' and 'Port 110', the Outgiong Server as 'smtpmail.plus'.net' and Username as '"my-name@plus.com".

The Win 11 Tbird 'Server Settings' page (after my own inserted Mail address and Password) includes: 'Incoming Server' protocol as 'POP3' Host Name: (auto-selected) '.plus.com' Port: (empty) Username (empty) - I elected to insert email address "my-name@plus.com".

'Outgoing Server' Host is (again) 'plus.com' Port - empty - and finally (again) ' 'Username' (empty and complered as before with) "my-name@plus.com"

Note: Despite the (fixed) message "Thunderbird will attaempt to auto-select blank fields", the final result advises: "Thunderbird failed to find the settings foryour email account".

Am I making wrong assumptions as to what should be inserted?