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thunderbird
I am having trouble adding my att email account to Thunderbird.
I am having trouble adding my att email account to Thunderbird.
GoDaddy.com hosts my email service. They recently migrated their email from their own server, secureserver.net, to office365.com. I changed my Thunderbird IMAP and SMTP… (read more)
GoDaddy.com hosts my email service. They recently migrated their email from their own server, secureserver.net, to office365.com. I changed my Thunderbird IMAP and SMTP server settings to office365, but it seems that Thunderbird still thinks my server is secureserver.net. I'm attaching a screen shot of the error message that comes up when Thunderbird tries to fetch messages. The Troubleshooting Information is pasted below. You can see the (correct) office365 servers. I did a word search of the entire document, and sercureserver.net does not appear anywhere. So why would it appear in the error message?
Application Basics
Name: Thunderbird Version: 91.9.0 Build ID: 20220502180952 Distribution ID:
Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101 Thunderbird/91.9.0 OS: Windows_NT 10.0 19044
Launcher Process: Enabled Multiprocess Windows: 0/0 Fission Windows: 0/0 Disabled by default Remote Processes: 3 Enterprise Policies: Inactive Google Location Service Key: Missing Google Safebrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: false
Mail and News Accounts account1: INCOMING: account1, , (imap) Outlook.office365.com:143, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
Calendar Settings
Home
Name Value
Name: Type: storage Disabled: Username: URI: Refresh Interval: Read-only: Suppress Alarms: Cache Enabled: iMIP Identity: id1 iMIP Disabled: iMIP Account: Organizer Id: Force Email Scheduling: Popup Alarms Supported: Alarms on Invitation Supported: Max Alarms Per Event: Attachment Supported: Max Categories: Privacy State Supported: Priority Supported: true Event Supported: Task Supported: Local Time Supported: UTC/GMT Supported: Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Web Content: 2 / 8 GPU: 1
Add-ons
Name Type Version Enabled ID
Amazon.com extension 1.1 true amazondotcom@search.mozilla.org
Bing extension 1.0 true bing@search.mozilla.org
DuckDuckGo extension 1.0 true ddg@search.mozilla.org
Google extension 1.0 true google@search.mozilla.org
Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org
Security Software
Type: Name
Antivirus: Norton AntiVirus Antispyware: Firewall: Norton AntiVirus
Graphics
Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (AMD)
EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1
WebGL 1 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, Radeon(TM) RX 550 Direct3D11 vs_5_0 ps_5_0, D3D11-26.20.14038.2009) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (AMD)
EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1
WebGL 2 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, Radeon(TM) RX 550 Direct3D11 vs_5_0 ps_5_0, D3D11-26.20.14038.2009) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Target Frame Rate: 60 DirectWrite: true (10.0.19041.1566)
GPU #1 Active: Yes Description: Radeon(TM) RX 550 Vendor ID: 0x1002 Device ID: 0x699f Driver Version: 26.20.14038.2009 Driver Date: 4-2-2020 Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a Subsys ID: 00000000 RAM: 4096
GPU #2 Active: No RAM: 0
Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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 Display0: 2560x1080@60Hz : Radeon(TM) RX 550 DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=1 error=0 GPUProcessPid: 2668 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default WEBRENDER_SOFTWARE: available by default OMTP: disabled by default: Disabled by default WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): ...
Output Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
4 - Digital Display Audio (AMD High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Speakers (Conexant HD Audio) HDAUDIO\FUNC_01&VEN_14F1&DEV_50A2&SUBSYS_103C844C&REV_1001\4&a636ddb&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Digital Audio (HDMI) (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Digital Audio (HDMI) (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Internal AUX Jack (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_14F1&DEV_50A2&SUBSYS_103C844C&REV_1001\4&a636ddb&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
5 - Digital Display Audio (AMD High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
1 - Digital Display Audio (AMD High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Digital Audio (HDMI) (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Internal AUX Jack (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_14F1&DEV_50A2&SUBSYS_103C844C&REV_1001\4&a636ddb&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Digital Audio (HDMI) (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
3 - Digital Display Audio (AMD High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Speakers (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_14F1&DEV_50A2&SUBSYS_103C844C&REV_1001\4&a636ddb&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Digital Audio (HDMI) (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 44100, support: 44100 - 44100 0 - 0
2 - Digital Display Audio (AMD High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Headphones (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_14F1&DEV_50A2&SUBSYS_103C844C&REV_1001\4&a636ddb&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
4 - LG ULTRAWIDE (AMD High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Digital Audio (HDMI) (High Definition Audio Device) Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Input Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Internal AUX Jack (High Definition Audio Device) Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Microphone (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_14F1&DEV_50A2&SUBSYS_103C844C&REV_1001\4&a636ddb&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Microphone (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_14F1&DEV_50A2&SUBSYS_103C844C&REV_1001\4&a636ddb&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Internal AUX Jack (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Internal AUX Jack (AMD High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Internal AUX Jack (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Microphone (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_14F1&DEV_50A2&SUBSYS_103C844C&REV_1001\4&a636ddb&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Internal AUX Jack (AMD High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Internal AUX Jack (AMD High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Line In (Conexant HD Audio) HDAUDIO\FUNC_01&VEN_14F1&DEV_50A2&SUBSYS_103C844C&REV_1001\4&a636ddb&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Internal AUX Jack (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Internal AUX Jack (AMD High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Disabled None default: F32LE, support: S16LE F32LE 2 default: 16000, support: 16000 - 16000 0 - 0
Internal AUX Jack (AMD High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Internal AUX Jack (High Definition Audio Device) Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Internal AUX Jack (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&d9d180d&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
External Microphone (Conexant HD Audio) HDAUDIO\FUNC_01&VEN_14F1&DEV_50A2&SUBSYS_103C844C&REV_1001\4&a636ddb&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Line In (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_14F1&DEV_50A2&SUBSYS_103C844C&REV_1001\4&a636ddb&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Internal AUX Jack (High Definition Audio Device) HDAUDIO\FUNC_01&VEN_14F1&DEV_50A2&SUBSYS_103C844C&REV_1001\4&a636ddb&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Stereo Mix (Conexant HD Audio) HDAUDIO\FUNC_01&VEN_14F1&DEV_50A2&SUBSYS_103C844C&REV_1001\4&a636ddb&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0
Media Capabilities
Enumerate database
Environment Variables
MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Paul V\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\Paul V\AppData\Roaming\Thunderbird\Profiles\pfpgh032.default\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\Paul V\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Thunderbird\crashreporter-override.ini MOZ_LAUNCHER_PROCESS: 1
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 731759 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.search.region: US extensions.lastAppVersion: 91.9.0 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.crash-guard.d3d11layers.appVersion: 78.13.0 gfx.crash-guard.d3d11layers.deviceID: 0x699f gfx.crash-guard.d3d11layers.driverVersion: 26.20.14038.2009 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 91.9.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x699f gfx.crash-guard.wmfvpxvideo.driverVersion: 26.20.14038.2009 idle.lastDailyNotification: 1652313460 layers.mlgpu.sanity-test-failed: false media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1651859633 places.history.expiration.transient_current_max_pages: 112348 privacy.purge_trackers.date_in_cookie_database: 0 security.remote_settings.crlite_filters.checked: 1629001819 security.remote_settings.intermediates.checked: 1629001819 security.sandbox.content.tempDirSuffix: {7e3c23d9-5179-41c3-8751-c36df9e4a19d} security.sandbox.plugin.tempDirSuffix: {c2cc1176-dbba-4641-b452-513ea1e1514e} signon.importedFromSqlite: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1650067271 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: false
Places Database
Accessibility
Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:
Library Versions
Expected minimum version Version in use
NSPR 4.32 4.32
NSS 3.68.3 3.68.3
NSSSMIME 3.68.3 3.68.3
NSSSSL 3.68.3 3.68.3
NSSUTIL 3.68.3 3.68.3
Sandbox
Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 1 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Preference not set
Startup Cache
Disk Cache Path: C:\Users\Paul V\AppData\Local\Thunderbird\Profiles\pfpgh032.default\startupCache\startupCache.4.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true
Internationalization & Localization
Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US"
Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]
Remote Debugging (Chromium Protocol)
Accepting Connections: false URL:
Printing
Modified print settings
print_printer: HP Officejet Pro 8620 print.more-settings.open: true print.printer_HP_Officejet_Pro_8620.print_bgcolor: false print.printer_HP_Officejet_Pro_8620.print_bgimages: false print.printer_HP_Officejet_Pro_8620.print_duplex: 0 print.printer_HP_Officejet_Pro_8620.print_edge_bottom: 0 print.printer_HP_Officejet_Pro_8620.print_edge_left: 0 print.printer_HP_Officejet_Pro_8620.print_edge_right: 0 print.printer_HP_Officejet_Pro_8620.print_edge_top: 0 print.printer_HP_Officejet_Pro_8620.print_evenpages: true print.printer_HP_Officejet_Pro_8620.print_footercenter: print.printer_HP_Officejet_Pro_8620.print_footerleft: &PT print.printer_HP_Officejet_Pro_8620.print_footerright: &D print.printer_HP_Officejet_Pro_8620.print_headercenter: print.printer_HP_Officejet_Pro_8620.print_headerleft: &T print.printer_HP_Officejet_Pro_8620.print_headerright: &U print.printer_HP_Officejet_Pro_8620.print_in_color: true print.printer_HP_Officejet_Pro_8620.print_margin_bottom: 0.5 print.printer_HP_Officejet_Pro_8620.print_margin_left: 0.5 print.printer_HP_Officejet_Pro_8620.print_margin_right: 0.5 print.printer_HP_Officejet_Pro_8620.print_margin_top: 0.5 print.printer_HP_Officejet_Pro_8620.print_oddpages: true print.printer_HP_Officejet_Pro_8620.print_orientation: 0 print.printer_HP_Officejet_Pro_8620.print_page_delay: 50 print.printer_HP_Officejet_Pro_8620.print_paper_data: 1 print.printer_HP_Officejet_Pro_8620.print_paper_height: 11 print.printer_HP_Officejet_Pro_8620.print_paper_id: 1 print.printer_HP_Officejet_Pro_8620.print_paper_name: print.printer_HP_Officejet_Pro_8620.print_paper_size_unit: 0 print.printer_HP_Officejet_Pro_8620.print_paper_width: 8.5 print.printer_HP_Officejet_Pro_8620.print_resolution: 600 print.printer_HP_Officejet_Pro_8620.print_reversed: false print.printer_HP_Officejet_Pro_8620.print_scaling: 1 print.printer_HP_Officejet_Pro_8620.print_shrink_to_fit: true print.printer_HP_Officejet_Pro_8620.print_to_file: false print.printer_HP_Officejet_Pro_8620.print_unwriteable_margin_bottom: 13 print.printer_HP_Officejet_Pro_8620.print_unwriteable_margin_left: 13 print.printer_HP_Officejet_Pro_8620.print_unwriteable_margin_right: 13 print.printer_HP_Officejet_Pro_8620.print_unwriteable_margin_top: 13
After install, I cannot receive/sync my messages from yahoo, gmail, or other accounts. In trying to troubleshoot, under advanced server settings, I get the error message … (read more)
After install, I cannot receive/sync my messages from yahoo, gmail, or other accounts. In trying to troubleshoot, under advanced server settings, I get the error message that the storage local directory is invalid. Your scripts automatically set the directory as /data/home/user/.thunderbird/....however the default directory cannot be edited in the window. When I browse for other directories, your application will not show hidden files, therefore I cannot select the directory which was already installed by thunderbird at /home/user/.thunderbird... This should be reported as a bug as there is no means to select the appropriate directory. It cannot be entered directly in the window and cannot be selected through your browse application. My OS is NomadBSD, on FreeBSD13-RC6.
I copied my Thunderbird profile to a tape drive, went to troubleshooting, profile, open folder and pasted my .map files which were abook-1.map, abook-2.map through abook-… (read more)
I copied my Thunderbird profile to a tape drive, went to troubleshooting, profile, open folder and pasted my .map files which were abook-1.map, abook-2.map through abook-10. Restarted Thunderbird and files did not convert to .sqlite. How do I proceed to restore addresses?
Hi all, I've tried various solutions posted here to move my Thunderbird mail profile to a new hard drive/installation of Thunderbird, and nothing is working. I didn't ha… (read more)
Hi all,
I've tried various solutions posted here to move my Thunderbird mail profile to a new hard drive/installation of Thunderbird, and nothing is working. I didn't have the foresight to copy the entire Thunderbird folder out before my HD had to be replaced, and I just copied the individual mail folders inside the Profiles folder (which always worked in the past). Now, no matter where I past them inside the new installation (whether it's AppData > Roaming > Thunderbird > Profiles) or some variation thereof, I either get nothing upon launching TB, or I get empty folders where my emails used to be.
I'm desperate to recapture these emails - I launched a new business last year and all the track record of new accounts/links are in those emails. Can anyone help me? There used to be an add-on posted here but it was later posted that that, also, is now defunct. I also have about 15 years of old Eudora emails from my existing business that I rely on for a "paper trail" that I can't afford to lose.
If there is a repair utility I can buy, I'm willing to do that. I just need to know what to do here. Thanks for any help anyone can send my way.
Gail
Mbox upload to thunderbird went smooth. Setting on 14,000 emails in Local folders... However when I drag and drop that folder into the inbox of my gmail account so I can … (read more)
Mbox upload to thunderbird went smooth. Setting on 14,000 emails in Local folders... However when I drag and drop that folder into the inbox of my gmail account so I can view remotely on any device, It caps out at 2500. I searched this on the web and it looks like google caps imap exchanges to 2,500/day but it says that it allows you to migrate entire inboxes up to 3 a month...
How do I get more than 2500 or set a schedule of uploading in the right order for exactly 2,500/day?
OR is there a better way altogether to get this to happen? I tried to connect my gsuite email account to pull in all old files but it could never gain access which led me down this google takeout mbox down load and upload into thunderbird
I have a Windows 11 original OS on my PC computer. I can install Thunderbird and it recognises my MS Hotmail Account and sets it up as normal. When I attempt to set up … (read more)
I have a Windows 11 original OS on my PC computer. I can install Thunderbird and it recognises my MS Hotmail Account and sets it up as normal. When I attempt to set up my gmail account I get the following error message: "Unable to log in at server. Probable wrong configuration, username or password." As far as I can tell all the details are correct. Anyone able to give me an idea how to get this working.
I have set up a new server for all my web sites, including the domain I use for e-mails. I have changed the nameservers and e-mails are going to the mailbox on the new se… (read more)
I have set up a new server for all my web sites, including the domain I use for e-mails. I have changed the nameservers and e-mails are going to the mailbox on the new server. The e-mail address remains unchanged. I now want to set up an account on TB to access these e-mails. I've gone through the 'Add Mail Account' procedure, to the point where TB tells me 'incoming server already exists' and I can get no further. Do I need to delete the old account in TB and start again? I can do this, of course, but it means setting up a whole lot of preferences over again, which I'm hoping ot avoid.
I have used Eudora for years, about 20 or more. Now I find myself with a dilemma. A secure email program I signed up for must have ports assigned to incoming and outgoi… (read more)
I have used Eudora for years, about 20 or more. Now I find myself with a dilemma. A secure email program I signed up for must have ports assigned to incoming and outgoing servers. Alas, not possible with Eudora, but possible with Thunderbird.
However, after reading several of the threads of migrating to Thunderbird from Eudora, it appears to be problematic--new addons, missing mailboxes, etc. It's hard to tell whether that's the norm or the exception. One of the threads I read was https://support.mozilla.org/en-US/questions/1228297 "Migrate Eudora mail to Thunderbird mail", which suggests starting with Thunderbird 17.0. That thread is from 3-1/2 years ago. Is this still the best way to migrate? Or is one of the Thunderbird migration tools a better and safer option.
I have literally thousands of saved emails and dozens of separate mailboxes and I don't want to lose them.
I have been using Outlook for my email accounts, including Gmail, but would like to install Thunderbird as Gmail soon will no longer work with my version of Outlook. In t… (read more)
I have been using Outlook for my email accounts, including Gmail, but would like to install Thunderbird as Gmail soon will no longer work with my version of Outlook. In the Mozilla support article "How to add your Gmail account to Thunderbird", it says that after configuring the account, "Thunderbird will download your existing messages and your Gmail will be ready to use." Will Thunderbird at that stage download every message in Gmail's inbox? My problem is that I have thousands of old messages in Gmail as have never accessed Gmail from my browser but from my email programs (Outlook Express, Win Liive Mail, Outlook) where I store messages in folders and delete whatever is not needed. If Thunderbird is, by default, going to download everything in Gmail, are there any options to limit this by date or any other criteria. Thank you for any help. Scotch
Hello. I transferred my thunderbird profile successfully but all my local folders have disappeared! HELP (To a new PC)
I have re-installed Windows 10, and Thunderbird. My address book information and messages are missing. Can these be found somewhere and saved. thanks Rod Owen … (read more)
I have re-installed Windows 10, and Thunderbird. My address book information and messages are missing. Can these be found somewhere and saved.
thanks
Rod Owen
Hello, So, my company want to trash their Exchange server for Gmail accounts. Welp, OK... but Thunderbird (last version) doesn't cooperate. I tried to add a new account… (read more)
Hello,
So, my company want to trash their Exchange server for Gmail accounts. Welp, OK... but Thunderbird (last version) doesn't cooperate.
I tried to add a new account with the correct information. I set the IMAP/SMTP of Google as this is an other domain, SSL connection and OAUTH2 on both servers as needed. The Google window appeared, login and password is fine, I clicked on Authorize.
But Thunderbird doesn't want to create the account because of a sudden login/password issue.
The login/password is fine, I tried it on the browser and I did succeed the OAUTH2 process so this is not the issue. The Google account states that Thunderbird is indeed authorized.
Cookies are authorized.
I tried to change the password for something more stupid.
Heck, I even recreated a new profile without changing anything. In desperation, I even tried using the standard password method after activating the Less Secure Application in the Google account.
Thunderbird still refuses to connect to this account, with the same login/password error.
I don't get it.
Does someone have a solution before I shoot this retarded bird ?
Cordialy,
I bought a new laptop because the old one died. Now I tried to transfer my TB data into the new computer. I managed to do it BUT... only one of my two MAIN folder data is… (read more)
I bought a new laptop because the old one died. Now I tried to transfer my TB data into the new computer. I managed to do it BUT... only one of my two MAIN folder data is there.
Last time I needed to do that when my laptop died it worked. Now despite me using the EXACT profile path/name (eg, C:\Users\XXX\AppData\Roaming\Thunderbird\Profiles\XXX) in TB's local directory at my new computer only one MAIN folder's data is present.
Does anyone know how to solve this issue?
Thank you!
Many years ago, I had two computers receiving email. Both received a copy of each email. I am attempting a move from my old Thunderbird (38.5.0 in Windows XP) to a new … (read more)
Many years ago, I had two computers receiving email. Both received a copy of each email.
I am attempting a move from my old Thunderbird (38.5.0 in Windows XP) to a new 98.9.1 in Linux Cinnamon Mint. I sent an email to the mailbox. It was received only by the new Tb. I shut down Tb and restarted it. I sent a second email. It was received only by my old Tb.
The server settings are: Check at startup, Check every 10 minutes, Automatically download, Leave messages on server, Until I delete them."
I can find no option to allow the email to be downloaded by two Linux versions of Thunderbird, though surely that must be routine for those who receive their email both on a computer and phone. I need a POP solution, since I can be away from either version of Tb for some time.
Help, please!
All the posts suggest Please see https://www.mozilla.org/en-US/thunderbird/all/ but that just offers the latest version (current 91.9.1) which won't run on El Capitan… (read more)
All the posts suggest
Please see https://www.mozilla.org/en-US/thunderbird/all/
but that just offers the latest version (current 91.9.1) which won't run on El Capitan.
Other posts tell you to look at
https://www.thunderbird.net/en-US/thunderbird/releases/
but that only gives you the release notes for the older versions, without any download links.
How do you get the older versions?
Copying the .thunderbird directory from old computer onto new computer no longer works. Following instruction here: https://support.mozilla.org/en-US/kb/moving-thunderbi… (read more)
Copying the .thunderbird directory from old computer onto new computer no longer works.
Following instruction here: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer is not possible because nothing happens when I click at this point: "On your destination computer Locate the "Profile Folder" entry, then click Open Directory."
Thunderbird is a Flatpak 91.9.1 (64-bit) Thunderbird-flatpak - 1.0 on Fedora-36.
Hi folks. I got a popup today advising me to upgrade Thunderbird to the newest version. I thought, "hey why not, I've been using Thunderbird for YEARS, I like it it's g… (read more)
Hi folks. I got a popup today advising me to upgrade Thunderbird to the newest version. I thought, "hey why not, I've been using Thunderbird for YEARS, I like it it's great"....so I did I can no longer connect either of my gmail accounts or my icloud account. Is this a known problem with the upgrade? If I wait a bit will "it fix itself"?
Any ideas?
Thanks!
After a complete hard drive meltdown, I had to re-install windows (10 Pro) and then TB, which is now a blank slate. I have my old profile stored. But in it, my two primar… (read more)
After a complete hard drive meltdown, I had to re-install windows (10 Pro) and then TB, which is now a blank slate. I have my old profile stored. But in it, my two primary e-mail accounts were POP3 (alongside a number of IMAP accounts) and I was never sure how to switch them to IMAP without having to change the e-mail addresses. And I always quickly moved e-mails out of the inbox into a series of local folders for storage. So pretty much everything I need to reference is in some kind of local folder. So my question is: 1. Is it possible to selectively import local folders from an old TB profile into my newly-installed TB? OR 2. Should I load my old profile and then try to change the two primary accounts to IMAP and can I/how do I do that while keeping the e-mail address? I currently have the new TB on my desktop and the old TB with my profile on my laptop with the "check for new messages" disabled on all accounts. NB I am 60+ and while relatively computer literate for my age, maybe somebody could ... to quote Tom Hanks ... explain it to me like I'm a 3-year-old :0 TIA for any help, Rebecca
I'm trying to help an elderly friend move from Eudora OSE to Thunderbird. I found this closed thread on the forum - and I want to know 'how to back up the Eudora OSE Prof… (read more)
I'm trying to help an elderly friend move from Eudora OSE to Thunderbird. I found this closed thread on the forum - and I want to know 'how to back up the Eudora OSE Profile' - or any other help you can give re migrating from Eudora OSE to Thunderbird. (She has thousands of old emails.)
The tech person said,
"May I suggest, back up your OSE Profile, and give it a try.
And the other replied: "I took the tech's suggestion Backed up Euroda files and simply installed Thunderbird VOILA ! When I launched Thunderbird it simply accessed the same files and file structure (and settinge/etc) as Eudora and I didn't have to do anything ... awesome !"