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  • Archived

I keep getting message "Thunderbird is already running but not reponding"

I keep getting the above message. I looked up online and there are free apps to fix same but I am worried some of these apps may compromise my computer. Can you recomme… (read more)

I keep getting the above message. I looked up online and there are free apps to fix same but I am worried some of these apps may compromise my computer. Can you recommend a free app that is safe please? Thank you.

Asked by JennyJane123 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

I have a problem with Mozila Thunderbird

Since today, we experience an unusual problem in Mozila Thunderbird. The program ask for the password for the email that is already sign in. And if we enter the password,… (read more)

Since today, we experience an unusual problem in Mozila Thunderbird. The program ask for the password for the email that is already sign in. And if we enter the password, it ask for the password again. The error is "login to server outlook.office365.com with username failed". Our company need to solve this problem because we use Mozila Thunderbird for over 100 employee.

Thank you!

Asked by victor.tudor 1 year ago

Last reply by Googlethunderbird 1 year ago

  • Archived

I get error message when attempting to send mail. AUP#out 1130

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 69.169.… (read more)

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout008.msg.chrl.nc.charter.net cmsmtp 69.169.8.169 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

Asked by toadhall2 1 year ago

Last reply by toadhall2 1 year ago

  • Archived

unable to authenticate outgoing server

using thunderbird, cannot send some emails- error message unablr to authenticate outgoing server (SMTP) mail.waitrose.com. I am receiving emails normally and can reply to… (read more)

using thunderbird, cannot send some emails- error message unablr to authenticate outgoing server (SMTP) mail.waitrose.com. I am receiving emails normally and can reply to sent emails.

Asked by rdewe 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to edit and save messages in imap folders like in draft folder

Hi, Can anyone suggest a solution please? I use Thunderbird Version 101.0.1 on a Windows 10 PC. I am in England UK. All my email accounts are setup as IMAP. I not… (read more)

Hi,

Can anyone suggest a solution please?

I use Thunderbird Version 101.0.1 on a Windows 10 PC. I am in England UK. All my email accounts are setup as IMAP.

I note that email messages in the 'draft' folder can be edited and the messages have an 'edit' button. This means, you can edit and save messages.

I have created folders in Thunderbird and I move messages from 'drafts folder' into these folders. Problem is I can't edit them and save them. I have to keep moving the message into 'drafts' then edit and save and move. This is inconvenient. 

I have tried various add ons but none do what i want. How can I make Thunderbird, show the 'edit' button on messages in my other folders so that I can save the message and edit it later.

Where can you suggest that Thunderbird make such an add-on.


Thank you in advance

Asked by newcake 1 year ago

Last reply by david 1 year ago

  • Archived

Reinstalling Thunderbird email account after wiping my hard drive.

When I input my information below that it asks, I keep getting an error that says, Unable to log in at server. Probably wrong configuration, username or password. So, wh… (read more)

When I input my information below that it asks, I keep getting an error that says, Unable to log in at server. Probably wrong configuration, username or password. So, who do I contact, preferably by phone to get Thunder bird reinstalled back on my laptop?


Thunderbird will automatically search for a working and recommended server configuration. Your full name [Your name, as shown to others] Email address [Your existing email address] Password Remember password Available configuration IMAP

Keep your folders and emails synced on your server Incoming imapSSL/TLS mobile.charter.net Outgoing smtpSSL/TLS mobile.charter.net Username [edited] @neb.rr.com

Your credentials will only be stored locally on your computer.

Asked by lnorquest 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Thunderbird

Dzień dobry , doszło do aktualizacji poczty bez mojej ingerencji , nie podoba mi się i nie jest dla mnie praktyczna ta wersja jaką mam teraz , nie widzę wysłanych maili ,… (read more)

Dzień dobry , doszło do aktualizacji poczty bez mojej ingerencji , nie podoba mi się i nie jest dla mnie praktyczna ta wersja jaką mam teraz , nie widzę wysłanych maili , nowa wiadomość wyświetla się nie według chronologii dni i godzin , a w ogólnym wątku wiadomości , proszę o info jak wrócić do poprzedniej wersji ?

Asked by joanna.kucinska 1 year ago

Last reply by david 1 year ago

  • Archived

New 102 format that was presented to users (I believe it was called 102. It is terrible. I want to revert back to the old format for sending mail .

revert back to Firefox 101, which I believe was presented in the mass update of 102. my problems: a: Address lists could not be easily selected to send emails to . b… (read more)

revert back to Firefox 101, which I believe was presented in the mass update of 102. my problems: a: Address lists could not be easily selected to send emails to . b. no check boxes for sending such as "TO", "CC", "BCC".

Asked by oldfiredog40 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Bookmark export

v102.3.3 Address book export gives "Export accounts, messages, address books,m and settings to a ZIP" . I only want to export the address books not the everything. The f… (read more)

v102.3.3 Address book export gives "Export accounts, messages, address books,m and settings to a ZIP" . I only want to export the address books not the everything. The file it creates is almost 3G.

Asked by Ian Bleckly 1 year ago

Last reply by mdonz 1 year ago

  • Archived

ver 102 group emails

I used to have Address book on my menu bar and could right click on a mailing list and send a BCC email to all. In 102.3, the address book is now in a tab to the left of … (read more)

I used to have Address book on my menu bar and could right click on a mailing list and send a BCC email to all. In 102.3, the address book is now in a tab to the left of the window, and I cannot click to open an email to all. I cannot select, and copy all addresses in the list and copy to a new mail BCC field.. How can I now send an email to all in a mailing list? It used to be so simple! John

Asked by johng1391 1 year ago

Last reply by Matt 1 year ago

  • Archived

New 102

I have just installed the new 102 version of Thunderbird. It asked did I want to overwrite the old version, I said yes, now I have nothing in the way of informatioin or o… (read more)

I have just installed the new 102 version of Thunderbird. It asked did I want to overwrite the old version, I said yes, now I have nothing in the way of informatioin or old emails. In am on a mac. Help I really hate the fact that I cannot talk to anybody live

Asked by peter90 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Non-overrideable TLS error message on Thunderbird emails

What are the correct settings for email accounts in Thunderbird? On my new computer my accounts were setup in imap with SSL - but then changed to TLS, but I continually g… (read more)

What are the correct settings for email accounts in Thunderbird? On my new computer my accounts were setup in imap with SSL - but then changed to TLS, but I continually get this message " Non-overridable TLS error occurred. Handshake error or probably the TLS version or certificate used by server imap.actrix.co.nz is incompatible." I have a Dell Vostro 5620 laptop with Windows 11Pro. For my email accounts which settings should be correct for incoming and outgoing? Thanks - Graeme

Asked by graeme.ching 1 year ago

Last reply by gp 1 year ago