Thunderbird Support Forum

This is the message I get when trying to send emails: "Sending of the message failed. An error occurred while sending mail. The mail server responded: pgbentley101@gmail.com recipient rejected. Please check the message recipient "pgbentley101@gmail.com" and try again."

Title. Thunderbird is a really cool client but it's pretty slow. I blame that on the thousands upon thousands of emails that my hotmail and gmail each hold. I don't necessarily want to delete these emails, but I have seldom a reason to have any email older than 2 months in my thunderbird client slowing and crashing the program whenever I want to combine inboxes.

To this end I went to "Synchronization & Storage" and told it to "Synchronize the most recent 2 months" but it didn't delete the huge cluster of older emails. The next option is to tell TB to delete these emails in the same menu but as I understand it that would also delete them in the server, which I don't want to do for posteriority.

What do I do?

Hello, I have recently installed an updated version of Mozilla Thunderbird as my old account kept telling me that my settings were out dated. Having installed it I am still getting the same message. Please will you advise me which settings and how do I go about updating them. Many thanks.

I am new to Thunderbird and I run a mac mini using macOS Catalina 10.16.7 with Thunderbird v115.4.1. how do I get the date/time to display within the email so I know when it was sent? after installing the app the date/time only seems to be displayed in the listing of email. when looking at the email itself I do not see any date information, even if I open the email in a new window.

My apologies if this has been asked/answered but I did not see this topic when looking at the FAQs

When I'm on a website with an Email Link (Example: Support) and I click on the Email Link nothing is happening. Before the Supernova "upgrade" any Email Link would automatically open to my Thunderbird Email Account Email. Now, nothing.

I found a Mozilla Support Post for Windows 11: Apps>Default Apps>Thunderbird>MAILTO, but it is already set to Thunderbird.

Does anyone have a Fix?

Thank you in advance.

My Thunderbird standard display has the message displayed below the list of incoming messages. This message pane take up "Several" lines of display and also duplicates the information in the above message window. Its a waste of space and the actual message has to be reduced in viewable size cause the header block uses it all up.

The area circled in red I want total control over.

Show me how.

Hi, This is shared computer, so I have set up a primary password to access Thunderbird. But If I click "Anuluj" (Polish word for Cancel) - look picture TB1.png, the program still opens, asking me for a password again, but now in English (look picture TB2.png). After denying password twice, the email list shows up in the backgruond while asking for password again. If I deny the password for the third time (look picture TB3.png) I can freely browse all emails there. Any ideas on how to fix this?

Hello, I'm using Thunderbird (and before Netscape Messenger) already 30 years. With this new version 115.4.1 (32-Bit) I'm now experiencing the symptom, that, when I reopen one of the mailboxes the focus is not in this mailbox on the last read mail as it was always in earlier versions, it now focusses somewhere so that you always have to scroll to the point where you have been last time.

I need someone in Tallahassee, Fl, to help me with my account. Is there anyone who understands and can help me with my existing account that needs straightening out. I would like personal assistance.

Ever since the updates I can't move the bar up to have a smaller window for emails and a larger window for the actual letter. I used to move it up to have the last 3 emails showing. Now the least I can have is 10, leaving a small window for the letter itself. Why? Why make updates that give us less flexibility. Sometimes updates drive people like me crazy. We get used to something and it gets changed. I have been sending in money to support this email program. But right now I'm quite discouraged with it and wondering if I should be looking for something else.

I have used Thunderbird since it's all started. NEVER had an issue cutting and pasting inbox, templates, etc when I sent up a new computer on Windows 10...... I got a windows 11 computer and when I load my saved template files into a profile I create, it does not stay there. If you click on templates in Thunderbird on the profile.... you SEE THE LOADED templates for about a second or 2, and this is disappears. It's driving me nuts. I thought it might be that a sync is on where my phone emails and overriding it, but that's not the case as the sync is disabled on my phone email.

I have an ad agency and REALLY need my templates to work. ANY IDEAS? Email me at steve@stb.beer if you have idea.

I upgraded my Mac OS from Ventura to Sonoma. Now I can't copy and paste bank receipts form email. It seems to have become incripted and I get only question marks inside squares. I could copying paste in Ventura. If I sign in and read email on my Comcast server, I can copy and paste from those emails. Can this problem be corrected on Thunderbird.

Had been getting emails daily, Last email received on 12/6. Then next day and every day since when I click on Thunderbird nothing happens except I get a message that submission of password not successful. I had taken no action involving password. I had only clicked on each email to open it or delete it. How do I get my Thunderbird email account back in operation?

Obviously you can't email me as suggested below with the check mark. My phone number is [removed phone# from public support forum]

Thank you