Thunderbird Support Forum

This is the message I get when trying to send emails: "Sending of the message failed. An error occurred while sending mail. The mail server responded: pgbentley101@gmail.com recipient rejected. Please check the message recipient "pgbentley101@gmail.com" and try again."

Title. Thunderbird is a really cool client but it's pretty slow. I blame that on the thousands upon thousands of emails that my hotmail and gmail each hold. I don't necessarily want to delete these emails, but I have seldom a reason to have any email older than 2 months in my thunderbird client slowing and crashing the program whenever I want to combine inboxes.

To this end I went to "Synchronization & Storage" and told it to "Synchronize the most recent 2 months" but it didn't delete the huge cluster of older emails. The next option is to tell TB to delete these emails in the same menu but as I understand it that would also delete them in the server, which I don't want to do for posteriority.

What do I do?

Every time I try to reply to a my question on this forum I am now seeing the following message after I submit it:

An Error Occurred Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.

I use the latest FireFox on Win10. When looking for a solution the only one I found suggested cleaning out my cache data. I did that but it still fails. This issue started yesterday (or maybe two days ago).

Thoughts?

A month ago, Thunderbird stopped logging onto and downloading messages from my Earthlink email server. It will still send email through this account and downloads and sends email to my Gmail account. Emails were no longer pushed to my phone as well from this account, so after troubleshooting I pointed a finger at my email and Internet providers. They tried to help, going so far as to remote onto the computer to check settings. The desktop computer is hardwired (LAN) and all mobile devices are Wifi. In the course of trying to "fix" the issue I did a hard reset of my router/modem (CX30), and emails started being pushed to my phone again. So, I may have had a security setting on the Wifi side of the router that was not compatible. However, *nothing* I can figure out will let me access the email server from my desktop computer through Thunderbird. I removed all emails from the server to get rid of corrupt email that might have blocked downloads, and manually reset all of the security settings in Thunderbird based on what I was able to find in the forums. I have switched ports from the current recommended 995 and security settings back to 110 with *no* security settings and nothing I have tried so far works. Any further suggestions?

Every day, all of a sudden for about a month, I get 10 to 20 or more msgs which are and are already marked JUNK. They are from varied sources, some duplicates, but mostly new senders I've not received before. No, I don't want to have to set filters for EVERY single new one I receive. I have a life beyond setting up email controls for such an invasive problem. Why are these messages getting through to my inbox in the first place? That didn't used to happen.

I bought a s/mime cert from globalsign and digicert both. Neither cert is recognized by Thunderbird when I try to send a signed email. The certs are correctly installed.

This just started happening when my old cert expired. What could be going wrong?

Hello everybody, since three days, I experience my thunderbird crashing whenever I try to save, for exampe, an Email-attachment. It happens to all my accounts, and it happens whenever a command results in opening a window for saving something, such as said attachment. It also crashes in safe mode. Until today, I had the "new" version of thunderbird already (since ca. 2 weeks), today, I updated to the most recent Build. Also, my PC is up to date. When the problem first appeared, nothing had been changed to the system.

Here's the detailed content of the crash report:

BuildID: 20240119095007 CrashTime: 1707916573 InstallTime: 1707914461 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["CoreMessaging.dll","Windows.Storage.Search.dll","TextShaping.dll","StructuredQuery.dll","vaultcli.dll","dui70.dll","OneCoreUAPCommonProxyStub.dll","mssprxy.dll","OneCoreCommonProxyStub.dll","msvcp110_win.dll","Windows.System.Launcher.dll","explorerframe.dll","DevDispItemProvider.dll","tiptsf.dll","duser.dll","thumbcache.dll","policymanager.dll","ntshrui.dll","linkinfo.dll","NetworkExplorer.dll","globinputhost.dll","windows.staterepositorycore.dll","Windows.StateRepositoryPS.dll","Windows.Security.Integrity.dll","avrt.dll","GdiPlus.dll","directmanipulation.dll","twinapi.dll","Windows.Globalization.dll","DWrite.dll","mscms.dll","Windows.UI.Immersive.dll","Windows.UI.dll","dxgi.dll","xmllite.dll","wscapi.dll","dcomp.dll","textinputframework.dll","twinapi.appcore.dll","dataexchange.dll","directxdatabasehelper.dll","nlansp_c.dll","wshbth.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","msimg32.dll","DXCore.dll","dwmapi.dll","MMDevAPI.dll","AudioSes.dll","oleacc.dll","usp10.dll","slc.dll","webauthn.dll","Bcp47Langs.dll","sxs.dll","uxtheme.dll","npmproxy.dll","netprofm.dll","FWPUCLNT.DLL","dbgcore.dll","gpapi.dll","comctl32.dll","rsaenh.dll","WindowsCodecs.dll","winnsi.dll","ondemandconnroutehelper.dll","mpr.dll","cscapi.dll","cryptsp.dll","cldapi.dll","iertutil.dll","urlmon.dll","edputil.dll","windows.staterepositoryclient.dll","ktmw32.dll","wsock32.dll","rasadhlp.dll","mswsock.dll","dnsapi.dll","dhcpcsvc.dll","atlthunk.dll","dhcpcsvc6.DLL","CRYPTBASE.DLL","Windows.FileExplorer.Common.dll","propsys.dll","dbghelp.dll","devobj.dll","apphelp.dll","ntmarta.dll","srvcli.dll","profapi.dll","kernel.appcore.dll","wkscli.dll","netutils.dll","winsta.dll","WinTypes.dll","windows.storage.dll","msasn1.dll","sspicli.dll","wininet.dll","winmm.dll","userenv.dll","wtsapi32.dll","winhttp.dll","version.dll","cfgmgr32.dll","IPHLPAPI.DLL","psapi.dll","oleaut32.dll","shell32.dll","nsi.dll","bcryptPrimitives.dll","KERNELBASE.dll","crypt32.dll","msctf.dll","coml2.dll","combase.dll","sechost.dll","win32u.dll","gdi32full.dll","gdi32.dll","msvcp_win.dll","shlwapi.dll","kernel32.dll","bcrypt.dll","setupapi.dll","ws2_32.dll","clbcatq.dll","msvcrt.dll","ole32.dll","rpcrt4.dll","user32.dll","comdlg32.dll","advapi32.dll","ucrtbase.dll","wintrust.dll","imm32.dll","SHCore.dll","ntdll.dll","davclnt.dll","ntlanman.dll","drprov.dll","p9np.dll","dlnashext.dll","msftedit.dll","uiautomationcore.dll","windowsudk.shellcommon.dll","CoreUIComponents.dll","PlayToDevice.dll","wpdshext.dll","OneCoreCommonProxyStub.dll","dxgi.dll","directxdatabasehelper.dll","KBDGR.DLL"],"Mozilla Corporation":["thunderbird.exe","rnp.dll","xul.dll","nss3.dll","nssckbi.dll","freebl3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"]} ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release StartupTime: 1707915025 SubmittedFrom: Client Throttleable: 1 URL: UptimeTS: 1548.0 Vendor: Version: 115.7.0 WindowsErrorReporting: 1

I hope somebody can make sense of it. Thank you!

Hello,

I want to ask you for an advice. I've made a filter on incoming e-mails with add-on FiltaQuilla. It download an attachment from e-mail. The problem is, when tunderbird is starting and filter run, the downloaded file size is 0 kb. Contrary, when filter run manually, the size of file is ok.

I've tried to reinstall thunderbird, but it didn't help. Can you help me with this please?

Thank you Andrej

Unable to scroll down to bottom of window to create filter from a spam email. Cannot get to the OK button at bottom to complete the process. Have tried tapping the F11 button but no luck

All accounts are IMAP.

Secondary ones are okay. But my main one: Every time it is opened for getting new mail, it starts to re-read (or re-synchronize) everything existing. Like "Reading 5678 of 15728 in ZZZZ". Then another folder and so on. I am currently on a mobile connection - 5GB/month, and yesterday I got a 80% warning and two hours later "full". Nothing special had happened, only getting a few new mails: 1Gb spent on nothing.

Non-Tbird on my mobile used 300k for the same purpose during the month.

Tbird 115.7.0 (64bit) is running on Win10.

Is there a way to disable Thunderbird from decrypting PGP messages automatically?

I had asked on reddit and a user suggested to use the config editor and change temp.openpgp.autoDecrypt to false. After setting to False, nothing changed. It stays as False after restarting Thunderbird though.

What I'm wanting to do is to be able to see the PGP encrypted message and then click a button to decrypt it.

I'm using Thunderbird 115.7.0 (64-bit) on windows 10.

Several day ago my Thunderbird App stopped working. The message says it crashed and a message will be sent to Mozilla I haven't been able to get it to open up or function I have enclosed screen shot of the app when I tried to open it. Can anyone help me with this? Thank link textyou in advance.e

Hi,

I am trying to add my work email account in Thunderbird, but for some reason the settings do not work in my case. It's really strange, because somebody else from my work is able to connect to their account with the same IMAP/SMTP server settings.

I am using a web2mail Email account and I already had a 2 hour long session with their support trying to find out what the problem is, but it seems that there is no issue on their end. The support there was able to use MS Office Outlook to connect to my account without any issues. And as mentioned before, my colleague is able to connect to her account using Thunderbird. And also, I was able to connect to my account using Spark with essentially the same server settings!

I really don't understand why Thunderbird cannot log in to MY account specifically. I tested it on two different computers with the same result. The error message is in the attached screenshot.

One more strange piece of information: If I change from IMAP to POP3 (with port 995), then it lets me add the account, but is not downloading any emails...