Not getting emails

I am with shaw/rogers but use Thunderbird for email. I stopped getting my emails today. How do I fix it? Also when I send it sends but states it can not save to save fold… (read more)

I am with shaw/rogers but use Thunderbird for email. I stopped getting my emails today. How do I fix it? Also when I send it sends but states it can not save to save folder.

Asked by dsharple 2 months ago

Convert to Google task not working

On my new laptop I can't get convert to task working. When I click on this option nothing happens. Convert to event works fine. This functionality works fine on my deskt… (read more)

On my new laptop I can't get convert to task working. When I click on this option nothing happens. Convert to event works fine.

This functionality works fine on my desktop PC

Asked by Stefan Sheriden 2 weeks ago

thunderbird requests new password each time.

1. thunderbird refuses to save, acknowledge hotmail password. must reenter on opening program. dialog box remains until I manually close. Mail is processed. I can see my… (read more)

1. thunderbird refuses to save, acknowledge hotmail password. must reenter on opening program. dialog box remains until I manually close. Mail is processed. I can see my account behind the dialog box. mail comes in and goes out.

2. also - window opens behind email program with title bar off screen for google. must hit esc to remove. 2 screen shots attached.

I accidently deleted the password saved with Oaut2 for this mail account trying to fix this. thought it would ask for the password when i next accessed the program but no luck!

thanks for your help.

Asked by Janis Walby 2 months ago

Receiving emails

For the last few days, I am receiving only about 80% of the emails sent to me on my Thunderbird email. I receive the other emails on my ISP Squirrelmail web portal. I ha… (read more)

For the last few days, I am receiving only about 80% of the emails sent to me on my Thunderbird email. I receive the other emails on my ISP Squirrelmail web portal.

I have not set up any message filters on my Thunderbird email.

Asked by wmsharpe1 1 month ago

the email count is x3

i have a problem with the number of no read emails, because look that is 9 the number of emails... and there are only 3 but in 3 different folders... how can i avoid that… (read more)

i have a problem with the number of no read emails, because look that is 9 the number of emails... and there are only 3 but in 3 different folders... how can i avoid that sum all or appear in "todos" (all msg) and importantes "(important")?

Asked by rubén Martin 1 month ago

all emails and folders disappeared

I use Owl to receive my emails on Thunderbird. This has been working fine, but stopped round about my renewal date. I have re-added all my account details and can get th… (read more)

I use Owl to receive my emails on Thunderbird. This has been working fine, but stopped round about my renewal date. I have re-added all my account details and can get the data to come up, but it doesn't stay. Every time I close Thunderbird, so all the folders and emails disappear too. Please help. I have tried contacting the Owl Support several times by email, but they have not replied!

Asked by mickey9 2 months ago

Can't send emails

Running TB 115.7.0 on an iMac. I've made no changes to any of the setting recently. Overnight it stopped being able to send messages. Instead I get this error message: "… (read more)

Running TB 115.7.0 on an iMac. I've made no changes to any of the setting recently. Overnight it stopped being able to send messages. Instead I get this error message:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: Requested action not taken: mailbox unavailable Sender address is not allowed.. Please verify that your email address is correct in your account settings and try again."

I have checked my email address in account settings and I have checked my SMTP settings and all seems to be correct. What could have caused this sudden change in TB's behavior and what can I do to fix it?

Thanks, Ted

Asked by tharrso 2 months ago

other emails temporarily disappear when deleting one

When I delete an email from the inbox, the others disappear for awhile, then come back (thermometer at lower right shows how long the delay will be). But if without wa… (read more)

When I delete an email from the inbox, the others disappear for awhile, then come back (thermometer at lower right shows how long the delay will be).

But if without waiting for the thermometer I open another folder and then go back to the inbox, they're all shown without delay. Why?

Asked by ddhpub 2 months ago

ALL my local folders are stripped of content

Since update to 115.7.0 that took place on 1/22/2024, ALL my local folders are stripped of content and new emails I have put into a folder have disappeared when I come ba… (read more)

Since update to 115.7.0 that took place on 1/22/2024, ALL my local folders are stripped of content and new emails I have put into a folder have disappeared when I come back to the folder. In one case, when I clicked on a folder, the emails were there and quickly disappeared within one second.

I now have none of the emails I have been saving on Thunderbird for more than 20 years!!!!!!! I was around when the first version was released.

Heidi

Asked by hcavagnolo 2 months ago

thunderbird connection to webmail

I have spectrum webmail on the tb's homepage but it cannot send or receive emails from other accounts. It says "cannot connect to nycap.rr.com". Unfortuneately it never s… (read more)

I have spectrum webmail on the tb's homepage but it cannot send or receive emails from other accounts. It says "cannot connect to nycap.rr.com". Unfortuneately it never says why it can't connect.

Asked by dkhavnen1 1 month ago

emails

I haven't been getting new emails for several days, and my sent mail is not going out. I'm on a MacBook Pro running Sonoma 14.4.1. and Thunderbird 115.9.0 (64-bit). My i… (read more)

I haven't been getting new emails for several days, and my sent mail is not going out. I'm on a MacBook Pro running Sonoma 14.4.1. and Thunderbird 115.9.0 (64-bit). My isp provider is FRII and I've been able to read my mail on their program call SOGo.

Asked by jerry133 1 month ago

Detaching attachments deletes entire message

This is the third time in 3-4 weeks that this has happened. When I detached an attachment, the entire email disappeared. It is gone and a search for it comes up empty - e… (read more)

This is the third time in 3-4 weeks that this has happened. When I detached an attachment, the entire email disappeared. It is gone and a search for it comes up empty - even the trash and junk folders. It is just gone. Message body is set to Original HTML. There were no other attachments in the "attachment" drop down. Version 115.7.0 (64-bit). Again, this has now happened three times and there is no way to retrieve the emails.

Asked by Bob VZ 2 months ago