Thunderbird Support Forum

I've read some articles about this but I can't find what they're talking about. What is the message header? I'm not sure when this started but I don't like it, it's confusing about what message I'm reading or discussing. I only want to see one message at a time and I can't seem to change the setting.

메일 기능 중 별도 개인 폴더에 메일을 이동 및 복사 해서 관리하고 있습니다 개인 폴더를 만들어서 메일을 넣어 놓고 필요할 때 찾아서 확인을 하고 있습니다(온라인 메일은 용량 제한으로 이렇게 사용하고 있음) 그런데 몇일 전부터 그 개인 폴더의 메일이 보이지 않고 있습니다 다른 기능이나 옵션 변경을 하지 않았고 그냥 사용하다가 이런 일이 발생되어 당황스럽네요 다시 살릴 수 있는 방법이 있을까요?

I need to generate notices for the sender of all incoming email messages. I've been searching and trying now for several days without success. Is there a method to export all the messages for a folder to a readable file on a local disk so it can be read with a custom program? I'm hoping this is something that is available but if so I cannot find where. Thanks in advance for any ideas/pointers/instructions.

-)

MANY Years of experience in this Industry has taught me that the Most "UNSTABLE" types of Files, across Numerous Different Manufacturers and Products are Email Files. Trying to Migrate (Often IMPORTANT) emails from one system to another as the Computer Industry advances too fast for its own good, OFTEN results in the LOSS of Data, and Duplicating the Contents of emails in different File Types, before Migrating, Compacting, or whatever, takes FAR TOO LONG. So I've learnt to LEAVE The Files ALONE and Try to keep Duplicates, when time permits. I'm a New User of Thunderbird (because my previous Microsoft Product was "losing" files) and today, for the First Time I was ask to allow Thunderbird to COMPACT its files. I worry that this will make the Files HARDER / SLOWER to Access, MORE LIKELY to be LOST, and LESS EASY to Migrate at some time in the future. My Computer has TONS of Unused Space, so I have no Personal Need to Recover the 230MB Thunderbird is telling me it will Free Up.

What is your recomendation - based Primarly on the RELIABILITY and SECURITY of my Data.

Hello, Thank you for all your work. I've been a loyal Thunderbird user for several years now and I really like the features of TB. However the update to version 102.6.1 is not doing well.

Please forgive me, as there are a lot of questions below. But this issue is really important to me.

Here are my concerns: 1. I've stopped the automatic update of TB using your settings.

2. The email portion seems to work well - and thank you.

3. But the Address Book portion is really BAD. I cannot display all the information for an address. The data is not present. ** I need a functioning address book. **

4. The list of Address Books (I have three now) is present but the panel on the left is too large, and cannot be adjusted.

I've exported the contents of these address books to LDIF and CSV files as a backup.

5. Trying to delete or move multiple addresses does not work. I'm trying to select multiple addresses, as with Windows - hold the Shift key at the top and bottom.

6. Also after selecting an address, it is really difficult to get back to the full list.

7. IMPORTANT - can I install an earlier version of TB WITHOUT losing information.?

8. I found the Cardbook addon, but it will not work. It will not load my existing address books into Cardbook. The add-on author has tried to help, but has not succeeded yet.

9. I've read the various entries the TB forum and other sites via Google.

10. Ready to jump back to Outlook - which I don't want to do. Maybe not?

11. Please point me to an earlier version of TB that works better than v.102.

Again, sorry for all these questions. I've spent hours trying to fix this issue. Hope you can help.

I cannot get my existing address books to load into Cardbook. Where are the controls to do so? How does one synchronize then?

I hope that you can solve what I'm doing wrong with CardBook. I'm not a newbie, actually a retired SysAdmin and a serious Windows 10 user.

Thank you.

Regards,

John Wyman Syracuse, NY 315-243-1468

At a point this evening, I was unable to send mail using Thunderbird. SMTP outgoing mail.wowway.com Port:587 Shows error message: Error message: C20 from mail server. Just so you know WOWAY.com is Wide Open West located (HQ) in Colorado. They employ Synacor to do their email server needs, great, another variable. I need to send email, from this desktop workstation. Clue, I even use win 7 sp1 on a self built rig that matches the hardware and software. BUT, believe it or not, today was update Tuesday which is just a security rollup from Microsoft these days. Hmmmm. I have tried everything. Thunderbird ver: 102.2.2 (32 bit) although my whole system runs on 64 bit. Sounds almost patchworthy, I'm not the only one.

thank you so much for your kind efforts to resolve this Mike McManus

Hi, All was well until I restarted TB to the latest version: 102.4.0 (64-bit). Since then I have been unable to send emails via my pacbell (yahoo) account. I can receive them OK. I can send and receive when accessing my mail via the browser. Whenever I try to send or forward an email I get the following message:

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.mail.yahoo.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

My password is correct because web access works OK. What can I do to resolve this issue?

TB info:

Application Basics

  Name: Thunderbird
  Version: 102.4.0
  Build ID: 20221014171633
  Distribution ID:

  Update Channel: release
  User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.4.0
  OS: Windows_NT 10.0 22000
  OS Theme:

  Launcher Process: Enabled
  Multiprocess Windows: 0/0
  Fission Windows: 0/0
            Enabled by default
  Remote Processes: 2
  Enterprise Policies: Inactive
  Google Location Service Key: Missing
  Google Safebrowsing Key: Missing
  Mozilla Location Service Key: Missing
  Safe Mode: false
  Memory Size (RAM): 63.7 GB
  Disk Space Available: 571 GB

Mail and News Accounts
  account1:
    INCOMING: account1, , (imap) imap.gmail.com:993, SSL, OAuth2
    OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

  account2:
    INCOMING: account2, , (none) Local Folders, 0, passwordCleartext

  account3:
    INCOMING: account3, , (imap) imap.mail.yahoo.com:993, SSL, passwordCleartext
    OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true

  account4:
    INCOMING: account4, , (imap) outlook.office365.com:993, SSL, passwordCleartext
    OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, passwordCleartext, true

  account5:
    INCOMING: account5, , (imap) imap.mail.yahoo.com:993, SSL, OAuth2
    OUTGOING: , smtp.mail.yahoo.com:465, SSL, OAuth2, true

  account8:
    INCOMING: account8, , (imap) imap.comcast.net:993, SSL, passwordCleartext
    OUTGOING: , smtp.comcast.net:465, SSL, passwordCleartext, true

Calendar Settings

  Home

    Name
    Value

    Name:
    Type: storage
    Disabled: true
    Username:
    URI:
    Refresh Interval:
    Read-only:
    Suppress Alarms:
    Cache Enabled:
    iMIP Identity: id1
    iMIP Disabled:
    iMIP Account:
    Organizer Id:
    Force Email Scheduling:
    Popup Alarms Supported:
    Alarms on Invitation Supported:
    Max Alarms Per Event:
    Attachment Supported:
    Max Categories:
    Privacy State Supported:
    Priority Supported: true
    Event Supported:
    Task Supported:
    Local Time Supported:
    UTC/GMT Supported:
    Auto-Scheduling Supported:

Crash Reports for the Last 3 Days

Remote Processes

  Type: Count

    Web Content: 1 / 8
    GPU: 1

Add-ons

    Name
    Type
    Version
    Enabled
    ID

      Amazon.com
      extension
      1.1
      true
      amazondotcom@search.mozilla.org

      Bing
      extension
      1.0
      true
      bing@search.mozilla.org

      DuckDuckGo
      extension
      1.0
      true
      ddg@search.mozilla.org

      Google
      extension
      1.0
      true
      google@search.mozilla.org

      Wikipedia (en)
      extension
      1.0
      true
      wikipedia@search.mozilla.org

      CardBook
      extension
      82.9
      false
      cardbook@vigneau.philippe

Security Software

  Type: Name

    Antivirus: Microsoft Defender Antivirus
    Antispyware:
    Firewall: Microsoft Firewall

Graphics

    Features
    Compositing: WebRender
    Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
    WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

    WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 3070 Direct3D11 vs_5_0 ps_5_0, D3D11-30.0.15.1277)
    WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
    WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
    WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
    WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

people keep saying Mozilla support is really good, but that's not what i (and loads of others) are currently experiencing. it's been six days now, and not a word from Mozilla about the disastrous car crash that is 102.2.2. missing emails and folders, search problems, duplicate emails in the Inbox. i see no actual improvements at all. did they ever test it? why couldn't all this new stuff be modular, so we didn't have to have it if we didn't need all the chat, and the calendar, and all the rest of it, just to send and receive emails? why did they go from version 91 to version 102? that in itself is suspicious. when are we going to hear from them, and what are they going to do about it? six days is too long to hear nothing.

Witam zainstalowalem przegladarke wasza, ustawilem konto IMAP i przy pobieraniu wiadomosci wyskakuje mi taki komunikat...? w czym jest problem, porty ustawione prawidlowo

It seems that e-mails from one particular e-mail address, solidifi_values@solidifi.com are being blocked or filtered out as spam. I need Thunderbird to recognize this address and allow all e-mails from this address to be delivered to me. This is the second time I have posted this request. I would very much appreciated it if someone would call me @ 530 412-2260 or respond via e-mail to hartleyappraisal@mindspring.com

I can't find this info anywhere. I had three email addresses. I made several subfolders for saving certain emails under the LOCAL folder. Then I added a couple new emails. All those newer emails addresses are below my local folder (which contains lots of subfolders.) I would just like to move UP my email folders so they are all in a line and I can check all the emails while the LOCAL folder and its subfolders is at the bottom of the list. Does this make sense? I have tried moving it and nothing happens. I guess the word I'm looking for is REORDER. I want to reorder my folders. Thank you. (I collapsed everything to make it easier to see in the picture.)

I have had this happen multiple times with multiple mail accounts and I've finally managed to narrow down why it happens.

The error: every time I restart Thunderbird, the affected mail accounts reset to the last proper state, which was sometimes weeks ago, requiring Thunderbird to fetch all "new" changes from the server.

If the Thunderbird appdata folder's disk is fully while the program tries to write new data to them, they irrevocably break. The only solution is deleting the account and then entering the login info again, fetching all the messages. I've tried every other possible suggested solution I could find to no avail.

102.9.1 (64-bit), Windows version

Also submitting a simple Thunderbird bug report is an absolute nightmare, for 25 minutes I've been redirected from site to site requiring me to register, then getting redirected again.

Our messages are not sent to other mails, and errors are immediately thrown out. And if it is sent, then other people do not receive the message, and after some time, a notification about a sending error comes. This is possible due to the fact that the mail shows our messages as spam and does not allow sending them to other mails. Please look into our issue as soon as possible and give us a reply. Thank you. Below I attach examples of errors: