Problems deleting multiple emails at once since TB 115.10.2

Good day Mozilla vols! Has anyone else heard of, or developed an issue recently where TB will not delete multiple emails when selected? Previously, when I selected multip… (read more)

Good day Mozilla vols! Has anyone else heard of, or developed an issue recently where TB will not delete multiple emails when selected? Previously, when I selected multiple emails for deletion and clicked "delete selected messages", TB would hang for a bit (while processing), but then all my selected messages would be deleted from both TB and my mail provider.

With timing conspicuously aligning to the 115.10.2 update, the multiple email delete functionality has broken. Now, when I highlight multiple emails to delete, instead of deleting them, TB marks them all as read, and only deletes a single email (the oldest email in the group I selected).

I saw one other question about this, but it was marked "archived" without an answer. Any thoughts/suggestions would be greatly appreciated.

Mail provider: gmail OS: Win 11 Security: Windows Security (old Windows Defender) TB client (now) 115.10.2 Troubleshooting mode (with controls reset and add-ons disabled) did not resolve the problem

Asked by Mark Ogletree 20 hours ago

Can't open inbox after restart. Getting Error - inbox on TB message

This is what the message says. It got hung up after the DONATE message posted. i donated, but it didn't free it up. "Unable to open the folder Inbox on robert@perless.co… (read more)

This is what the message says. It got hung up after the DONATE message posted. i donated, but it didn't free it up.

"Unable to open the folder Inbox on robert@perless.com because it is in use by some other operation. Please wait for that operation to finish and then select the folder again."

Apple says it is a TB problem, not an Apple problem. Somebody please help.

I am running this computer for my late husband who left us in September after he fell off a 25' ladder at the age of 85. It still has all the information from his art. He was a sculptor who made large kinetic pieces.

Please help. Ellen Perless ellen@perless.com

Asked by rperless 17 hours ago

folder collapse issues

On opening Thunderbird every morning, ALL my folders are expanded and I have a lot of folders! I have A-Z and then many many subfolders within each folder. It's extremely… (read more)

On opening Thunderbird every morning, ALL my folders are expanded and I have a lot of folders! I have A-Z and then many many subfolders within each folder. It's extremely frustrating as I have to collapse them all every single time. Is there a way of never having this happen again?

Asked by Debb P 10 hours ago

Number of emails shown to be downloaded has become incorrect

Today (for example) I saw a message 'Downloading message n of 182 messages' (n increasing with every message downloaded but the message disappearing well before 182). Acc… (read more)

Today (for example) I saw a message 'Downloading message n of 182 messages' (n increasing with every message downloaded but the message disappearing well before 182). According to the activity manager and my own reckoning 72 were downloaded. An incorrect number of messages to be downloaded has been shown every day since 26 April 2024 although my previous download was on 20 April when the number that day (and on previous days going back many years) was correct. I have included messages in the Junk folder in my reckoning. The account is POP mail server and my Thunderbird version is 115.10.1 (64 bit). Not life threatening but can I fix this or can a recent change be corrected as I found the number being downloaded figure useful when it was correct.

Asked by moz34 9 hours ago

cannot send emails

using a Mac Laptop, Email account is Optus, can receive emails ok but cannot send, getting a failure massage.. Any suggestions please? theclaydons@optusnet.com.au … (read more)

using a Mac Laptop, Email account is Optus, can receive emails ok but cannot send, getting a failure massage.. Any suggestions please?

theclaydons@optusnet.com.au

Asked by theclaydons 7 hours ago