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T'bird fails to find settings for my proton.me email

Please find the settings for Proton email services. It might be useful to you and many others particularly to have a completely secure email system accessible. Tks. Nig… (read more)

Please find the settings for Proton email services. It might be useful to you and many others particularly to have a completely secure email system accessible.

Tks. Nigel Readings

Asked by Nigel Readings 4 months ago

Last reply by Toad-Hall 4 months ago

No Message Found with latest version

I started getting this message with installation of the latest version - 128.6 on 1-6-2025. The program then hangs forever. I know I have a lot (too much, 1.3GB+) email i… (read more)

I started getting this message with installation of the latest version - 128.6 on 1-6-2025. The program then hangs forever. I know I have a lot (too much, 1.3GB+) email in my inbox. Where can I find an earlier version to load? Or how can I get this version to startup? I can use a web based program at my internet service provider to read current new messages and delete spam.

Thanks, Ray.

Asked by ray122 4 months ago

Last reply by frisée 4 months ago

Spam in unread folder

Hello, is it possible to not show spam folders with new posts in the navigation pane > aggregate unread folder? Respectively, I would prefer to instantly trash all new… (read more)

Hello, is it possible to not show spam folders with new posts in the navigation pane > aggregate unread folder? Respectively, I would prefer to instantly trash all new mails in spam folders for certain accounts.

Asked by Bunny Hop 4 months ago

Last reply by frisée 4 months ago

E Mails

Hallo, seit Dienstag sind meine Emails verschwunden. Die betrifft mehrere Acc. Ich habe noch eine Inbox datei mit 4GB Größe, die wollte ich wieder herstellen. Das funkti… (read more)

Hallo, seit Dienstag sind meine Emails verschwunden. Die betrifft mehrere Acc. Ich habe noch eine Inbox datei mit 4GB Größe, die wollte ich wieder herstellen. Das funktioniert leider nicht, brauche dringend unterstützung. Bei den Emails handelt es sich um Geschäftspost.

Mit freundlichen Grüßen Stefan Wandelt

Asked by stefan.wandelt 4 months ago

Last reply by juxx 4 months ago

REMOVE lost Primary PASSWORD

Created date: 1/31/2025 9:49:29 PM Sender address: [edited from community support forum] @gmail.com Recipient addresses: Thunderbird Support Subject: After MANY years it … (read more)

Created date: 1/31/2025 9:49:29 PM Sender address: [edited from community support forum] @gmail.com Recipient addresses: Thunderbird Support Subject: After MANY years it appears that it may be time for me to give up on THUNDERBIRD email. I really love its functions, etc. All your info on how to remove a lost PASSWORD simply does NOT WORK !!! How about a simple instruction to rid the password so I can again access my EMAILS !!!

Asked by Robert Watson 4 months ago

Last reply by DavidGG 4 months ago

Multiple inboxes have appeared

Hi I’m reaching out for some help as I’m troubleshooting a problem for an elderly friend who is frustrated by unexplained changes to her in box. I’ve done some self help… (read more)

Hi I’m reaching out for some help as I’m troubleshooting a problem for an elderly friend who is frustrated by unexplained changes to her in box. I’ve done some self help and trawled the web for basic answers but to no avail. I’ve uninstalled the program and did a fresh install but it returns the same problem that being she has started to get duplicate inboxes appear. She is unaware of any changes she has made to the settings so I’m struggling to undo anything. It’s possible it’s to do with compacting or purging from the information I’m reading but wondered if anyone reading this has any other areas for me to look at. I’m no pc wizard but have a basic understanding that helps me solve most of my own issues. Thanks for taking time to read🙏

Asked by tonto1065 4 months ago

Last reply by frisée 4 months ago

unable to log in at server. probably wrong configuration, username or password.

I am experiencing an issue with my email account in Thunderbird. I noticed that I can no longer receive emails, so I removed and reinstalled Thunderbird. After reconfigur… (read more)

I am experiencing an issue with my email account in Thunderbird. I noticed that I can no longer receive emails, so I removed and reinstalled Thunderbird. After reconfiguring my email account with the following settings, I received a yellow warning message.

At first, I suspected it was a password issue, so I reset my password in GoDaddy, but the same issue persists.

Asked by Yang Naomi 4 months ago

Last reply by DavidGG 4 months ago

Thunderbird Not Prompting for New Password After Email Password Change

We recently changed our email password on GoDaddy (Microsoft 365 email), but Thunderbird is still able to send and receive emails without prompting us to enter the new pa… (read more)

We recently changed our email password on GoDaddy (Microsoft 365 email), but Thunderbird is still able to send and receive emails without prompting us to enter the new password. Previously, after changing the password, Thunderbird would stop working and ask us to update the credentials.

Why is Thunderbird not prompting us to enter a new password? Is there a caching issue, or has something changed in Thunderbird's authentication process? What should we do to force Thunderbird to request the new password?

Asked by Yang Naomi 4 months ago

Last reply by DavidGG 4 months ago

Can I set the message sort order to UNTHREADED on ALL folders?

Hello, My Thunderbird Inbox’s View > Sort By menu is set to Unthreaded but it continually reverts to Threaded . This is a well-known issue: see https://support.mozi… (read more)

Hello,

My Thunderbird Inbox’s View > Sort By menu is set to Unthreaded but it continually reverts to Threaded .

This is a well-known issue: see

https://support.mozilla.org/gl/questions/1468868

https://www.badpenguin.org/thunderbirds-default-sort/

https://support.mozilla.org/en-US/kb/message-threading-thunderbird

Is there a setting or an add-on to set Unthreaded sorting as the default sort order on all IMAP and Local folders all the time?

If not, can I request this feature in a future version of Thunderbird?

Thanks, and Happy New Year 2025.

Asked by groucho43 5 months ago

Last reply by philippe.preux 4 months ago

Import/Übertrag auf neuen Computer

Hallo, mein alter Rechner ist "gestorben", weshalb ich einen neuen brauchte. Vom alten Rechner hatte ich die drei Postfächer, mit denen ich "arbeite" gesichert und nun v… (read more)

Hallo,

mein alter Rechner ist "gestorben", weshalb ich einen neuen brauchte. Vom alten Rechner hatte ich die drei Postfächer, mit denen ich "arbeite" gesichert und nun versucht, diese in der neuen thunderbird-Installation auf dem neuen Rechner einzuhängen, schrittweise, so wie in den FAQs zum Thema Import beschrieben.

Aber: Die alten Postfächer/Inhalte werden nicht angezeigt. Sie sind aber im Zielverzeichnis ".thunderbird" zu sehen und an der richtigen Stelle.

Ich bitte um Hilfestellung zur Problemlösung.

Danke im Voraus.

Asked by mizim.berlin 4 months ago

Last reply by Mapenzi 4 months ago

problem with email account after changing password

Hello, I use IMAP/SMTP email, yesterday I changed my email password via the website. After this change, Thunderbird does not want to log me in, I keep getting the message… (read more)

Hello, I use IMAP/SMTP email, yesterday I changed my email password via the website. After this change, Thunderbird does not want to log me in, I keep getting the message that the address, password or configuration is incorrect. Please help me solve this problem

Tram Bartlomiej

Asked by bart.metale 4 months ago

Last reply by DavidGG 4 months ago