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Troubles with Thunderbird under MacOS Catalina?

Sometime over the past month (we were away) we have started having 3 different problems with Thunderbird using Gmail IMAP accounts on MacOS Catalina. I know that a Thund… (read more)

Sometime over the past month (we were away) we have started having 3 different problems with Thunderbird using Gmail IMAP accounts on MacOS Catalina. I know that a Thunderbird update has been installed and I think a Catalina update has been installed as well. Here are the 3 problems (which only started recently):

1. We started getting constant complaints when sending emails that the email was sent but that it couldn't copy it into the Sent folder. Eventually I resolved this by telling Thunderbird NOT to save a copy in Sent since I learned that Gmail already takes care of that automatically on the server side.

2. When we try to save an email we are working on into the Drafts folder, we get a notice that says "Sending login information", then a notice that says "Opening folder [Gmail]/Drafts", and, finally, a notice that says "Copy failed". This happens every time we try to save an email into Drafts.

3. We have multiple gmail accounts set up in Thunderbird. If we drag an email from one folder to another folder in the same account, it moves to the new folder as expected. But whenever we try to drag an email from one folder to a folder of a different account, nothing happens at all. The email stays in the original folder and never shows up in the destination folder.

We are able to send and receive emails without any problems.

We assumed at first that this would be a known problem, but haven't found any mention of it. We would really appreciate any help you can provide!

Thanks!

Asked by suzannewebel 2 months ago

Last reply by keeks.secretgarden 2 months ago

  • Archived

An error occurred while sending mail:

Incoming mail continues to work fine. Error only occurs on outgoing: An error occurred while sending mail: The mail server sent an incorrect greeting: cdptpa-cmomta02 cm… (read more)

Incoming mail continues to work fine. Error only occurs on outgoing:

An error occurred while sending mail: The mail server sent an incorrect greeting: cdptpa-cmomta02 cmsmtp ESMTP server temporarily not available AUP#O-1090.

Started about a month ago, after working for years and through many upgrades. Incoming mail continues to work fine. Error only occurs on outgoing.

Added two new email accounts to the Thunderbird client (for outlook and gmail) about that time. Both of them are currently working fine.

Asked by ncsmith 3 years ago

Last reply by user01229325 3 years ago

  • Archived

I cannot send messages intermittently get outgoing server (SMTP) timed out.

Please please help. I have been quite happily using Thunderbird for some while now but lately I have an intermittent error when i try to send "Sending of the message fai… (read more)

Please please help. I have been quite happily using Thunderbird for some while now but lately I have an intermittent error when i try to send "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.mail.yahoo.com timed out. Try again."

I have tried disabling windows defender firewall and that has no impact at all. I have tried clearing the cache and sometimes it would fix the problem and so I am able to send but then the problem would reoccurred again. I am at my wit's end. Please please see if you can help me. Much appreciated.

Asked by John Man 2 years ago

Last reply by Lange99 1 year ago

  • Archived

Authentication failed

I have a number of gmail accounts. One of them is of the form xxx@gmail.com. The others use a different domain that is a Google Drive account. They have the form xxx.@ucw… (read more)

I have a number of gmail accounts. One of them is of the form xxx@gmail.com. The others use a different domain that is a Google Drive account. They have the form xxx.@ucwc-pa.org. Since updating 68.4.1 Mac 64 bit the xxx.@ucwc-pa.org ones fail with "Failure with connecting to server imap.gmail.com". I've tried restarting Thunderbird in safe mode which did not help. I tried rebooting the Mac to safe mode and that did not help. I tried deleting and recreating one of the accounts that fails and that failed. I can use a browser to get emil from each of the accounts that fail using Googles gmail.com web page.

Asked by wlb122 1 year ago

Last reply by christ1 1 year ago

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(Version 73.0beta) retreiving new emails problem

After installing the last update (Version 73.0beta) I am not able to retrieve any more new emails on my windows PC . but I can see the new emails on my mobile phone. … (read more)

After installing the last update (Version 73.0beta) I am not able to retrieve any more new emails on my windows PC . but I can see the new emails on my mobile phone.

Asked by zorlu.altun 1 year ago

Last reply by Sea Mac 1 year ago

  • Archived

Erreur d'E/S de type 0xc000009c LENOVO COMMENT REPARER

Madame, Monsieur, Bonjour, J'ai un LENOVO Ideacentre. Ma messagerie est Mozilla Thunderbird. J'ai reçu un PowerPoint avec plusieurs diapositives. Après la lecture de la d… (read more)

Madame, Monsieur, Bonjour, J'ai un LENOVO Ideacentre. Ma messagerie est Mozilla Thunderbird. J'ai reçu un PowerPoint avec plusieurs diapositives. Après la lecture de la dernirère diapositive l'ordinateur a "beugué" en mode recherche. J'ai éteint l'ordinateur et puis rallumé. Je ne peux plus ouvrir la messagerie et cette fenetre " Erreur d'E/S de type 0xc000009c " apparaît à chaque instant. (Voir Pièce Jointe). L'ordinateur fonctionne bien pour les autres applications mais la messagerie Mozilla Thunderbird ne s'ouvre pas Le réparateur dit ne pas pouvoir réparer ce problème de messagerie et ne pas pouvoir sauver mes messages et que mon ordinateur LENOVO est en train de mourrir. Pensez-vous que je cette panne est réparable, et que je puisse de nouveau ouvrir Mozilla Thunderbird pour récupérer mes messages ? Merci Cordialement

Asked by KMICHT 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

"thunderbird thinks this message is junk mail" but leaves it in inbox

I keep getting emails with this message: "thunderbird thinks this message is junk mail" - but thunderbird leaves them in the inbox. There's no 'confirm as junk' button -… (read more)

I keep getting emails with this message: "thunderbird thinks this message is junk mail" - but thunderbird leaves them in the inbox. There's no 'confirm as junk' button - how do I get it to just send it to the junk folder?

Asked by baileeee 1 year ago

Last reply by Sea Mac 1 year ago

  • Archived

Have loaded Thunderbird on new computer & it is SLOW

In late December 2019, I bought new computer and had the Geek Squad at Best Buy transfer all programs and files. In the process they loaded the newest version of Thunder… (read more)

In late December 2019, I bought new computer and had the Geek Squad at Best Buy transfer all programs and files. In the process they loaded the newest version of Thunderbird and Firefox on the new computer. It is much slower than the old Thunderbird (especially) and now it appears to slowly send outgoing e-mails, but it takes 10 to 20 minutes for the e-mail to get into the SENT file — sometimes it NEVER gets into the SENT file. Is there something that I can do to speed this up?

Asked by jlincoln 1 year ago

Last reply by Matt 1 year ago

  • Archived

Thunderbird locks up. Can't even close it without Task Manager. What to do?

I have one message open. Cannot close it, or go back to my Inbox. Cannot close Thunderbird. In other words, no matter where I click, nothing happens. The program will clo… (read more)

I have one message open. Cannot close it, or go back to my Inbox. Cannot close Thunderbird. In other words, no matter where I click, nothing happens. The program will close with Task Manager. I have version 68.4.1 (32-bit).

Asked by Voyager 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

Flood of spam "Undelivered" emails

I'm getting many "Undeliverable - returned to sender" incoming emails, clearly spam. The text that it's claimed I sent out and it's claimed couldn't be delivered appears … (read more)

I'm getting many "Undeliverable - returned to sender" incoming emails, clearly spam. The text that it's claimed I sent out and it's claimed couldn't be delivered appears to be the acknowledgement message from the contact form on my website. That is, if someone fills in the contact form on my website, it sends them a "Thank you - I'll be in touch" message. This message I am getting sent to me as as undeliverable.

Clearly, I need to improve the spam protection on my website and I'm looking into that. My question here is, is there any way to get TB to check if it actually HAS send out an email, and so reject the false reports?

Many thanks

Andrew

Asked by Andrew3142 1 year ago

Last reply by christ1 1 year ago

  • Archived

Thunderbird won’t send mail after adding postfix security settings

After loosing access to my server for several days due to spam using all the cpu on my server, I decided to make a few changes to limit that. It is a debian 10 server wit… (read more)

After loosing access to my server for several days due to spam using all the cpu on my server, I decided to make a few changes to limit that.

It is a debian 10 server with Postfix version 3.4.7.

One of the change I did seems to prevent me from sending mail using Thunderbird. In my /etc/postfix/mail.cf, I added these lines based on the postfix documentation to limit zombie spambot:

smtpd_client_restrictions = permit_mynetworks, permit_sasl_authenticated, sleep 1, reject_unauth_pipelining smtpd_delay_reject = no

I can still receive mail properly with Thunderbird. I am still receiving mail from other mail servers too so this looks like it only affects me sending mail (even to another mail on my own server) using Thunderbird so far. In the mail log, I see this: … postfix/smtpd: connect from unknown[…] … postfix/smtpd: NOQUEUE: reject: CONNECT from unknown[…]: 554 5.7.1 <unknown[…]>: Client host rejected: Access denied; proto=SMTP … postfix/smtpd: disconnect from unknown[…] quit=1 commands=1

Any suggestions on a way to fix this?

If I only put this in /etc/postfix/mail.cf, I can send mail using Thunderbird but this is removing the zombie spambot protection: smtpd_client_restrictions = permit_mynetworks, permit_sasl_authenticated

Asked by paul162 1 year ago

Last reply by christ1 1 year ago

  • Archived

Initial launch of Thunderbird is non-responsive

When I launch Thunderbird it comes up quickly but only half way and is non-responsive. I close it down and relaunch it. After much grinding it comes up completely and ful… (read more)

When I launch Thunderbird it comes up quickly but only half way and is non-responsive. I close it down and relaunch it. After much grinding it comes up completely and fully functional. This does not seem right. So I went in and erased emails thinking it was just choking on too many emails. Didn't help. I uninstalled and reinstalled Thunderbird. Didn't help. What should I do next?

Asked by Mike Ruby 1 year ago

Last reply by Matt 1 year ago

  • Archived

Inbox blanks out, messages are still there but I have to click off and then back on inbox to see them

Pretty odd thing. My inbox is fine, no messages are missing. It is usually open but often I will look at it and no messages are visible. If I click on a subfolder and the… (read more)

Pretty odd thing. My inbox is fine, no messages are missing. It is usually open but often I will look at it and no messages are visible. If I click on a subfolder and then back on the Inbox they become visible again. It's a gmail account and has a lot of messages, is there a limit of what I should have? Only thing I can think of as this is fairly recent - last 6 weeks or so. Use it at work also (same account) but don't have the same problem there.

Asked by firefox490 1 year ago

Last reply by Sea Mac 1 year ago

  • Archived

Cannot connect to outlook.com account on mac thunderbird

MacOS 10.13.6 Thunderbird 68.4.2 I try to add my xxx@outlook.com free account on Thunderbird. Is working on other computers, but now I get this error. I use 2 steps auth … (read more)

MacOS 10.13.6 Thunderbird 68.4.2

I try to add my xxx@outlook.com free account on Thunderbird. Is working on other computers, but now I get this error.

I use 2 steps auth and I've created an app password.

Asked by Andrei 1 year ago

Last reply by AgnesRM 1 year ago

  • Archived

Duplicate files & folders in my Profile folder

My profile includes 4 email accounts. Checking in my profile folder all of them have files mail.[account name].msf but two also have files mail.[account name]-1.msf. Ther… (read more)

My profile includes 4 email accounts. Checking in my profile folder all of them have files mail.[account name].msf but two also have files mail.[account name]-1.msf. There are also six sub folders with the same duplication. Why should this be?

I'm having issues with one of the accounts with "duplicates" stopping to respond when it checks new mail for spam or to sort into folders. Could this be part of the problem?

Asked by JayGee49 1 year ago

Last reply by Matt 1 year ago

  • Archived

Thunderbird stops responding when checking mail for spam or sorting.

I have four email accounts in my profile one of which gets a lot of unwanted mail from two sources. I've tried asking them to take me off their list (I subscribed but no … (read more)

I have four email accounts in my profile one of which gets a lot of unwanted mail from two sources. I've tried asking them to take me off their list (I subscribed but no longer have any interest especially as I get 10 or 20 emails from them every day) but they don't stop. So I set up for Thunderbird to move them automatically into the Spam folder.

Now when I start up Thunderbird it stops responding for a few minutes then moves messages to Spam and I can finally navigate other messages. This also seems to be an issue sorting messages into folders so I have stopped doing this until I can find out why the issue is happening. I've recently moved from Outlook where there was no such issue (about the only plus for that piece of crap software so far).

Ideas?

Asked by JayGee49 1 year ago

Last reply by Matt 1 year ago