Thunderbird Support Forum

I'm not sure where to put this post. Sorry.

I don't have a lot of internal hard drive space and want to have Thunderbird store emails to an external hard drive. So, I have a few questions about this.

Q1: How do I do this? I saw a procedure on a non-Mozilla site and it seemed questionable to me. So I thought it would be best to get the procedure from here

Q2: When I move the files (not copying them) will this impact the emails online (Gmail and Yahoo)? I don't want to accidentally delete them from the server

Q3: I am concerned about the following scenario: I tell Thunderbird to use the external drive. Thunderbird starts to download emails to the external drive. What happens to the emails that are on the internal drive? does Thunderbird move them to the external drive? Or will I have to move them manually? Can I safely move email folders on top of folders of the same name without messing anything up? (I'm concerned that Thunderbird would not know that a previously downloaded folder exists and would start to download it in the new spot. So when I move the folders from the old spot to the new spot, it would overlay the new copy and I don't want that to mess anything up)

I hope my questions make sense. I'm not always clear about how I ask things

I just updated Thunderbird. So, I'm running the latest version. I'm using Windows 10 (old computer)

Thank you MistWing

Thunderbird hangs at checking mail server capabilities - this message appeared after Thunderbird crashed 2 days ago. Apparently messages are sent although that is not indicated but no new messages are being received ( ????? blocked). I have tried to reboot to no avail. HELP PLEASE. I am using WIN 10 if that helps and my primary server is SHAW.ca

Whenever I launch Thunderbird (Windows 10 64 bit computer) the program keeps saying "not responding" for about a minute, then unlocks for about three seconds then "not responding" again for about a minute and does this over and over for at least 30 minutes. If I haven't opened Thunderbird for a few days and have 10 to 20 emails to download it has taken up to three hours to download the emails and quit "not responding" off and on until it finally runs correctly. I can't use the program until it finally quits. It shouldn't take three hours to check my email. Can you help?

Hi! under Thunderbird and IMAP if I read a message and keep it, my wife with another PC (Windows, Thunderbird) will not see it. I have to transfer it to her own address. Any tip? Thanks

I found on your website that I can edit subject lines of e-mails I received using the add on (https://support.mozilla.org/en-US/questions/1155148) .

I downloaded the add on, but unfortunately the

link 'how to install' goes to ? gets me a: Not Found . The requested URL was not found on this server. (http://xenos-email-notes.simplesite.com/416814616)

Since my computer does not know what to do with the downloaded file I need help on how to install the add on. Thanks

115.5.1. It has been months now since the redesign and this is still so buggy I encounter bugs constantly. Most critical is if I highlight something and try to drag it to a new location it gets deleted. No undo function available. What was highlighted is just gone permanently. I try to remember to instead copy and paste then delete from the former location but I keep forgetting and lose everything. Entire paragraphs I wanted to relocate. If I do try to copy and paste it doesn't paste on the first attempt. It pastes the second time.

At this point I think I have to switch to Webmail for sending out an email. I just can't deal with broken Thunderbird any more.

I installed Thunderbird 115.6.1 and it will not send or receive email. I uninstalled Thunderbird and scoured the Windows 10 Registry with CCleaner. When reinstalling Tbird 115.6.1 it works until I reboot then it fails again.

I have checked the serer setting for the Incoming and Outgong servers and they are correct.

My PC goes online without a hitch with Firefox, Tor, Vivaldi, and DuckDuckGo browsers. The Internet connection is solid. Note: Firefox was misbehaving in that it would not fully open some sights. In Windows Programs and Features I found and executed a Repair function for Firefox and that solved that problem. This saved me from uninstalling, flushing the Registry, and reinstalling. I thought it may clear the Tbird problem, but it did not.

I am quite technically savvy as I used PC since they were on the market and never ask for help until I've exhausted every possible fox. This problem is one for the history books and eludes me.

Error message is that the server is not responding. eMClient email software works without a problem as does using Web mail through Firefox or another browser. Your help is most appreciated, or a link where i may download a previous version of Thunderbird. Thank you, your help is warmly appreciated.

Wayne English Wayne@WayneAEnglish.com WayneAEnglish.com

My wife has both work & personal accounts on Thunderbird. She is experiencing sending mail in her work account. The personal account is fine. She get an error message mf-204. (authenticated connections only. please check that you email address is correct in account settings) None of her settings have changed, but it suddenly won't allow outgoing mail. Any suggestions on how to correct this?? Can I set up a new account and just transfer all of the old folders into it?

Hi. I am currently in the process of switching to another email provider. I have emails in my inbox that are really important and dating back to 2018. I really don't want to lose these when I switch the settings, but I have no idea how to download/back up all my emails. How can I back them up and then import them after I switch the server settings.

I have used message filters for some years with complete success. Recently when an email is moved by a filter, either on initial receipt or on manual run, the message appears in the correct folder okay but is not removed from the inbox. i.e. it appears in both. If I delete it from the inbox it gets deleted from the folder as well. !! I am not aware of having changed any settings. Can anyone explain where I'm going wrong, please? John

The opening page seems to have suddenly changed, smaller print, different layout, in particular also the folders now don't appear all down the left side, they cut off halfway up & the message shows right across instead of all the way down. Can I reset it to the original view?

Outlook Mail no longer working on TB. I am using the latest Supernova update. Had to revert to POP which I prefer not to do. Is anyone else experiencing same? Hope this can be resolved.

The little paperclip attachment button has vanished from my inbox and all my attachments have disappeared. I've tried googling for a solution but I don't understand the techie stuff and I need to do my tax form and information I need for it is in some of these attachements that have vanished and my husband is away and I can't reach him and I'm totally desperate. I'm in such a panic I can't think. The little red X marks where the paperclip button was but it's gone now and I just can't think how I can meet the deadline for the tax form and so much vital information has just vanished and I don't know what to do. I'm desperate I don't understand the techie stuff when I google and I don't know what to do Can anyone please help me get them back or are they gone for ever? I'm desperate I'm snowed in on the farm and no one can come to help me and I'm just in such a panic