Thunderbird Support Forum

Just Installed 91 - What have you done? I have been using computers for 40 yearS - they still do the same as they always did - true you have some nice add on like the calendar etc and thats great I loved TBird until now. On the good side it looks very pretty but I was happy enough before.

I was on 60 and it worked fine so why dick around with it to the extent you have.

The address book - what a waste of time setting that up at least 6 hours reinstalling mab to screwlite.

Adresses - only one TO address now - why? Move the TO CC box on top why?

Attachments - why change that?

No doubt there is more for me to find - BUT LOOK HERE

IT WORKED FINE - I DO NOT NEED TO KEEP RELEARNING THIS STUFF ESPECIALLY IF THERE IS NO BENEFIT. STOP IT PLEASE - KEEP THE OLD CONVENTIONS AND MENUS. DO NOT KEEP HIDING THEM IN ALL THE CORNERS. IF YOU ARE GOING TO GET PEOPLE TO DO THESE UPDATES CAN YOU GET PEOPLE WITH WORK EXPERIENCE AND KNOWLEDGE OF THE OLD CONVENTIONS WHICH NEED TO BE RETAINED. Thanks from a very frustrated user

A specific set of 57 emails from the time period 3/1 to 3/2 keeps coming back into my Inbox after deleting them or moving them to another folder. Any suggestions as to how to fix this problem? Thanks.

All of a sudden today, emails are not being filtered until I open the inbox. Then, all of a sudden, the mails which have built up in the inbox for the last few hours suddenly get filtered into all the folders they are supposed to go to, and I receive the alerts that they've arrived, all of which they're supposed to do when they arrive, not wait until I manually open the inbox to trigger a filter.

This is a major problem for me. I have clients who I need to respond to promptly, and the way I know I have emails from them is that the emails appear in their client folders. If I have to open my inbox manually to get it to filter, then I will spend my whole day checking my inbox every 5 minutes, and I can't do that as I have actual work I need to do.

I am now several hours behind on my email, I have clients who think I didn't respond to them immediately. This is a huge problem for me. This whole system worked fine until yesterday and I haven't changed a thing about my Thunderbird setup.

How do I make sure my filters are always working as they should without me having to remember to check that they don't suddenly need to be manually triggered?

Hi Everybody,

Help! I'm running Thunderbird 91.7.0 on a Win 7 computer. About four days ago when T'bird opened it asked me to set up a new account. I'm a geezer, not a techie and this is a serious problem for me. From what I've read it seems that T'bird doesn't know where to find the profile (?) it needs. I've managed to find where the profiles are, but I can't figure out how to re-create my old T'bird using them. Can anyone help me? I'd really appreciate any help you can give. Thanks.

Bob the Geezer

PS I've been using Thunderbird for 15 years or so and have never had a problem with it. it's great to use and I'm crippled with out it!

Hello,

I don't know what has changed, but Thunderbird deleted older e-mails from both my and my daughter's Inboxes! The messages had not been starred, but they were important and thus saved in special folders (such as TRAVEL CONFIRMATIONS and COLLEGE INFO). Their disappearance has been highly problematic, distressing, frustrating!

Does anyone know WHY this happened and how to FIX/PREVENT it?

We Tried the following fix, but we don't know if this is correct: > [Clicked] Triple Bar > Account Settings > Synchronization & Storage > Disk Space > [Checked] Don't Delete Any Messages > [Checked] Don't Delete Starred Messages.

Incidentally, we saw the the box "Delete Messages Older than 45 days" was Checked, but neither of us had done that! Is this a Default? If so, IT MUST GO! (I had foreign travel confirmations that were ONLY in Inbox and couldn't be confirmed any other way.)

Thank you!

No error message to report. When I search in folders, I can preview the contents of a given message. This is working fine every place except one of my Trash folders. I have three main folders, each of which has a Trash folder within it. Periodically I move all messages from two of those folders to my main Trash folder.

Previewing messages works in all of my folders, including all of the Trash folders EXCEPT for the most important Trash folder. There, every message is displaying alright UNTIL I enter something in the Quick Filter. As soon as I do that, all messages in the folder display blank contents.

Once that happens, even clearing the Quick Filter doesn't return message contents.

I followed [guide] to move my Thunderbird profile from my old computer with Windows 10 to my new computer with Windows 11, but it is showing up as an empty window with no emails or folders/accounts. It also doesn't show my tabs/session. If I try to write a message, there is no "from" email address. I do get email notifications though, and I saw in Gmail that my forwarding filter worked as well. There is no error message or anything. I tried starting it in Troubleshoot Mode, but the same thing happens, except that the background color is different. I attached a screenshot of it in Troubleshoot Mode. Could this problem be due to Windows 11? Is there anything I can do to fix it?

I need help right away in sending my emails. I've tried all of your help listed but nothing works. I was able to receive my emails right after getting a new computer with windows 11 but 2 weeks later I suddenly was not able to send anything. My provider Rise Broadband (FKA: Skybeam) said that it was because of Thunderbird as they got everything set up that should work but the send just will not work. I don't know how to get in touch with you as there is no phone number listed. Thunderbird does have the correct passwords. Could it be that Thunderbird is wanting to put skybeam.com instead of the current securemail.risebroadband.net? Please get in touch with me regarding this issue...please! [edited email from public] @skybeam.com is my email address. Kathy Luke.

Hi Support,

Trying to migrate from Thunderbird 91.8 on an iMac with iOS 10.13 to a MAC Mini M1 with iOS 12.3.

Following all the instructions, but every time when I copy the old profile to the new, T-bird will start with all of the accounts in the proper order, When I go to download mail, it asks for security certificates for every account and will nor download email.

When I exit Thunderbird and restart, about half the email accounts show up, The other inboxes are no longer marked as "Favorite Folder" and none of the Sent, Trash, or SPAM folders appear.

I am out of ideas. My next step is to load a clean T-bird 91.9 and manually move al 40 email accounts and I really do not want to do that.

Anyone with a solution?

Thanks Walt Wise wpwise@comcast.net

Hi, I noticed that my Junk folder has no junk messages coming into it. I know there are junk messages present because I can see them in the Junk folder when I am in Windows 10 Mail - hotmail viewer. For example there are currently 44 junk messages - including 4 today., that I can see in Mail. None of these appear in the Thunderbird Junk folder, they do not appear in the Thunderbird inbox folder either. They used to appear in the Thunderbird junk folder up until a few days, or weeks ago. I am on Thunderbird 91.9.0 with windows 10 home 19044.1682 on a PC. The Thunderbird junk mail folder is empty, What I have tried is the repair folder option, - did nothing , renaming junk.msf to junk.oldmsf then restart and let a new junk.msf be created - no effect. I have also gone to inbox selected a message marked it as junk, then ran junk mail controls - the message gets moved over correctly to the junk folder, but nothing else gets added when I run Get Messages, only non-junk messages found that go to the Inbox folder. Does anyone have any ideas ?

I can't see anymore if an email contains an .ics file. It showed a notification about asking what to do, but I clicked "More" -> "Not ask again" (or something like that) And now I can't find where I can show again this notification in the email header.

(As well if you know how I can download the .ics file like any other attachment would be really helpful, currently it doesn't show it)

I have never seen anything like this. I went to open TB from the taskbar and the only way I can see it is a tiny thumbnail in the upper left corner of my monitor and no way to enlarge it. I closed and reopened several times , no joy. I restarted my desktop, no joy. I managed to arrow to the right from file and got to help. chose the update message. restarted but still same way. If I uninstall it will I lose everything? I was planning to migrate it to my laptop but only going to be home 1 day and afraid to try it. I could use it on Webmail for my trip but I wouldn't have my address book or all of my file folders. H E L P Please.

I have upgraded to the 64 Bit version of Beta and also installed Daily. The Beta install successfully upgraded all my profile settings, including address books, to the 64 Bit version. However, Daily did not do so. I pointed the mail folder to my upgraded profile and that links email between the Beta and Daily versions. However, when I try to import MAD, CSV, of LDIF files into Daily, the import fails.

Is there a way to have Daily use the same address book(s) as Beta?

Every few minutes when it automatically checks if I've got incoming email, Thunderbird (78.13.0) pops up a window that says:

Unsent Messages X ? Do you want to send your unsent messages now? □ Always ask me when I go online [Send Now] [Later]

I don't remember what these unsent messages were, and do not want to send them until I see them and perhaps decide to delete them instead of sending. I understand that unsent messages are "supposed to be" in the Outbox, but my Outbox is empty! I keep getting this annoying pop-up that doesn't tell me where these messages are or allow me to access them. Where are they? How can I access them? Thank you. (P.S. Please don't tell me to upgrade to a more recent version of Thunderbird. That's not the problem!)

Is there a way to require Thunderbird to ask before emptying the trash folder? It will ask if I... click on/try to delete... a single message from the trash folder but does not ask when I click/try to empty the trash folder...sometimes I really wamt that second or two to quickly review....

I'm trying to add another member to an existing email list. I open the list by choosing Edit, select the name I want from my address book, click OK. When I go to the list, the name I added isn't there. Why?

Dear T-Bird

About Release Versions

On T-Bird I receive an email which contains links. Normally these activate and transfer to the link site when clicked. This no longer works!

This is a pain in the proverbial.

Also with your celebrated Firefox 100 - the links in text don't work either when clicked I have to copy the links and paste to the url box to move to the link site.

Look every thing was working fine 3 days ago - I have done absolutely nothing to my laptop.

I think Mozilla reliability is simply getting worse .

When things are working well - you need more checking before an upgrade .

I was on Beta release last year - my experience with beta was dreadful - cost me 1.5 months of work.

I want to go back to the previous Release version of Firefox and T-bird - how to do this easily.

I am going to shutdown automatic updating as you cannot get things right it seems.

I am a former Netscape user

Best

Gilbert