Thunderbird Support Forum

I just got malwarebytes vpn for cyber monday and now thunderbird isn't working unless its turned off.

I've already added TB to bypass the VPN, I've added the ports 587, 993, 465 to bypass the VPN as well - and nothing works until I turn the VPN off.

Its not just fetching emails when I try to check for updates it'll just never complete the task and just spin forever

am I missing something else?

I have a cannon mf455-dw that is suppose to open the email client when you scan to email and attach the file. When it goes to open Thunderbird it fails. Is this common and is there are work around for this?

Ever since upgrading to Thunderbird 115 forwarding email does not work consistently.

I get this error very often

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Timeout - closing connection.

Learn more at
https://support.google.com/a/answer/3221692 p8-20020a05620a22e800b0077d6470241asm1303304qki.61 - gsmtp.

PLEASE a filter to remove attachments and put in selected directory. No stars, not the whole message just the attached file or files. Thanks Ray Carbuhn teletext@aussiebroadband.com.au

Thunderbird, new installation, with 5 email accounts. Only one is of any size (7+ GB), but it is only sync'ing 6 months of messages, so the amount on disk is not huge. The 4 others are all below 1 gb. After just a week or 2, I am getting the "compact folders" alert, and it offers to recover 51.9 GB of disk space! This worries me, because I had just about 25 gb of disk space free when I installed Thunderbird, so it can't possibly recover that much space. The Thunderbird folder in AppData/Roaming is only 1.74 gigs. Where is it getting 50+gb from? I'm afraid to run this maintenance task.

Hi, I've used Thunderbird before but not recently, and am looking forward to having it again. After a number of years using webmail for multiple accounts I started using the Seamonkey version, but did not know my local archived email was not backed up and I lost several years of archived email when my last computer crashed. I tried reading the FAQs but for whatever reason I can't figure it out on my own. How do I find the path for local profile stuff -- probably also need to check this on another family member's computer as well! Thank you.

I'd be happy and grateful to you and your tips. I use Win11 and Thunderbird Ver. 115.5.1 . My problem started months ago. The attached image shows the typical message I receive: the sender does not show, my name always appears instead (Francesco Tamburrano). Moreover when there is a link, clicking on it does not act (does not transfer to the address shown). I am ready to provide further info and examples of received messages. This problem is only with Thunderbird. I am obliged to use another mail....but I love Thunderbird, I really like it! Best regards to the reader!

When thunderbird successfully sends an email but seems unable to save the file to the email server it offers to save it locally for now. We have several of these locally saved emails and would like them to appear in the sent folder in our email client and on our email server. Please explain how to get these temporarily saved local emails to appear in the sent folder?

I have a few accounts that I access with Thunderbird. There are a few times where I go to compose a message to a professional contact, then Thunderbird sends from my personal address instead. This may be a default behavior, but it's almost always a face-palm moment.

I wonder if there may be some clever way to associate and address with a certain mailbox/account. So that if I send to that address, the collected history from Thunderbird would show that it was sent "from" one address and perhaps present that address as the default when composing a new message.

Or some other clever way?

Thanks.

I recently (on the 28th Nov '23) updated TB to the latest version. It was so awful though that I uninstalled it and reinstalled version 60.9.1. However, now my address book is empty. I did have an old csv file which I was able to import, but it's quite old and missing a lot of addresses added more recently. Where did the saved email addresses go? Are they likely to still be out there somewhere? Thanks, Ian

I have 2 email addresses with Comcast linked to the same account. I was always able to send an email from either address using Thunderbird and the dropdown in the "From" box. I now receive an error "Sending of the message failed when using the alternate email address. An error occurred while sending mail. Thunderbird responded: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again." I do not know when this started. It had always worked (YEARS). It works on my iPhone mail - it's just Thunderbird. Any suggestions would help....Thanks

Hi folks, I am wondering if there is some way to change the Thunderbird icon showed on Win10 Taskbar, when TB is opened. After change to TB115, I find the default icon very inconvenient, as it looks very similar than other icons of other software I am using (e.g. Signal app) and it is difficult to locate TB on the taskbar, if many windows are opened. I found a way to change the Icon of TB showed on taskbar (pinned icon), if TB is closed. I use the one of defaults with the small red dot. But every time I open TB, the icon change back to the default blue with white middle and WITHOUT the red dot. Any help is appreciated.

I have been unable to get Thunderbird Version 115.5.1 to return any text search results. I use the Cmd-K global search bar. No matter what search term I enter, the search results tab remains completely blank. So I cannot perform text searches across folders.

I could always do this in previous versions of Thunderbird.

I have run in troubleshooting mode, dumped a lot of excess email, and re-indexed.

What am I missing? Thanks in advance.

Running Tbird on a Mac Mini OS 13.5.1

Lisa

For some reason particular emails i receive from known senders who's addresses are in my address book end up in the "Spam" folder. These are usually replies to emails i have sent. If i forward them back to my inbox, they eventually end up back in the spam folder. The alarming part is that the list of addresses going to spam is growing.

I have several email addresses on Thunderbird, but only my gmail is affected.

Any ideas how to fix this B

Dear Support Team,

I am facing an issue. Whenever I double-click an email from my inbox, it opens as a draft email.

I tried a couple of things by searching on Google but couldn't find the solution.

Please help me.