Thunderbird Support Forum

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means

spent a long time typing a complex mail, and due to the way the new version (115.5.0) does things, the outgoing address had a . on the end of it that wasn't visible, because it was obscured by a note that the send address wasn't in the address book, For years, I've had used BCC to get a copy back into my inbox, but now, with this latest version, if the send fails, it also doesn't forward the copy, so a mail that took over an hour to create is now lost due to the failure of the system, before now, a fail due to invalid address returned the item, so at least the body of the mail wasn't lost.

NOT impressed, this means I now have to change my system in order to not lose items by using the BCC option, it meant I knew that the server had processed the mail, now, I've no way to be sure it has truly been sent.

I just got malwarebytes vpn for cyber monday and now thunderbird isn't working unless its turned off.

I've already added TB to bypass the VPN, I've added the ports 587, 993, 465 to bypass the VPN as well - and nothing works until I turn the VPN off.

Its not just fetching emails when I try to check for updates it'll just never complete the task and just spin forever

am I missing something else?

Hi, we started getting Thunderbird errors on both inbound and outbound messages when everything was fine earlier this morning on both. We are on Windows 10 running the Thunderbird 115.5.0 (32-bit) Release.

Inbound error message: The STAT command did not succeed. Error getting message number and sizes. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later. Outbound error message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) outbound.att.net was lost in the middle of the transaction. Try again.

Are you all experiencing server issues - I don't believe this is a configuration problem on my side?

I have a cannon mf455-dw that is suppose to open the email client when you scan to email and attach the file. When it goes to open Thunderbird it fails. Is this common and is there are work around for this?

Ever since upgrading to Thunderbird 115 forwarding email does not work consistently.

I get this error very often

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Timeout - closing connection.

Learn more at
https://support.google.com/a/answer/3221692 p8-20020a05620a22e800b0077d6470241asm1303304qki.61 - gsmtp.

Hello, I would like to set up root level folders for my alias addresses rather than having them in subfolders. I have tried setting up a dummy email account, but the filter won't transfer emails to it. Is it possible to do what I want?

When I use a html signature with graphics, the recipients who can not receive Html, do ot receive the grafics, obviously, but also not any other attachment like a PDF file. The same is sent but not received! in other words, our customer complain that we forgot the attachment, but we did not. If I resend without the signature, they receive the PDF file. If I reply with an attachment and have a previous signature with grafics in the feed, the attachement also disapears. The only solution is no grphics in the signature, but that is not a solution, just a quick fix. Thank you very much for your replies.

When I looked at my profile I find that there are several folders created for each of my email addresses at different times. I had wondered about the possibility of clean install of each of the accounts (IMAP) so this would pickup everything from the individual servers. Then copying across the local folders and my address book. Is this possible/feasible? Would it just be easier to import everything? Where is the address book stored. I also have TB backed up on an external drive (insurance). Thanks

PLEASE a filter to remove attachments and put in selected directory. No stars, not the whole message just the attached file or files. Thanks Ray Carbuhn teletext@aussiebroadband.com.au

I have just switched to Thunderbird from Gmail. Have tried several times to send bulk emails but always get this message:

Sending of the message failed. An error occurred while sending mail. The mail server responded: We have detected an unusual amount of suspicious mail originating from this address. Please try again later.. Please check the message and try again.

I have a need to send emails frequently to more than one address and this is going to be most inconvenient if it can't be fixed. Is there a setting somewhere?

Thank you.

We have 2 computers set up with Mozilla Thunderbird. On one of the 2, the outbound password was inadvertently changed. on the other of the 2, the outbound email works fine.

On the 1 the password was lost, I saw an option to view the password. I'd like to do that on the 1 that DOES work so I can re-enter the proper password.

Thank you,

Thunderbird, new installation, with 5 email accounts. Only one is of any size (7+ GB), but it is only sync'ing 6 months of messages, so the amount on disk is not huge. The 4 others are all below 1 gb. After just a week or 2, I am getting the "compact folders" alert, and it offers to recover 51.9 GB of disk space! This worries me, because I had just about 25 gb of disk space free when I installed Thunderbird, so it can't possibly recover that much space. The Thunderbird folder in AppData/Roaming is only 1.74 gigs. Where is it getting 50+gb from? I'm afraid to run this maintenance task.

I have faced with the following bug linked to messages displaying in thread in any section of Thunderbird (i.e., Incoming messages). See the screenshot - there is just thin white stripe instead of text of the message. This bug repeats only for some random messages. Restart of Thunderbird resolves this bug temporarily.

Hi, I've used Thunderbird before but not recently, and am looking forward to having it again. After a number of years using webmail for multiple accounts I started using the Seamonkey version, but did not know my local archived email was not backed up and I lost several years of archived email when my last computer crashed. I tried reading the FAQs but for whatever reason I can't figure it out on my own. How do I find the path for local profile stuff -- probably also need to check this on another family member's computer as well! Thank you.