• Solved
  • Archived

Seems all of a sudden I am not receiving group emails, even though my email is correct in the senders list. Anybody???

I am all of a sudden not receiving emails from group lists I previously have been a part of and my email is in the distribution list. This just started to happen. Any su… (read more)

I am all of a sudden not receiving emails from group lists I previously have been a part of and my email is in the distribution list. This just started to happen.

Any suggestions? Not very technical here...

Asked by moesby23 1 year ago

Answered by Matt 1 year ago

  • Solved
  • Archived

E-mails now going to new server, but with same e-mail address

I have set up a new server for all my web sites, including the domain I use for e-mails. I have changed the nameservers and e-mails are going to the mailbox on the new se… (read more)

I have set up a new server for all my web sites, including the domain I use for e-mails. I have changed the nameservers and e-mails are going to the mailbox on the new server. The e-mail address remains unchanged. I now want to set up an account on TB to access these e-mails. I've gone through the 'Add Mail Account' procedure, to the point where TB tells me 'incoming server already exists' and I can get no further. Do I need to delete the old account in TB and start again? I can do this, of course, but it means setting up a whole lot of preferences over again, which I'm hoping ot avoid.

Asked by ramasaig 1 year ago

Answered by Matt 1 year ago

  • Solved
  • Archived

Eudora to Thunderbird--still multistep?

I have used Eudora for years, about 20 or more. Now I find myself with a dilemma. A secure email program I signed up for must have ports assigned to incoming and outgoi… (read more)

I have used Eudora for years, about 20 or more. Now I find myself with a dilemma. A secure email program I signed up for must have ports assigned to incoming and outgoing servers. Alas, not possible with Eudora, but possible with Thunderbird.

However, after reading several of the threads of migrating to Thunderbird from Eudora, it appears to be problematic--new addons, missing mailboxes, etc. It's hard to tell whether that's the norm or the exception. One of the threads I read was https://support.mozilla.org/en-US/questions/1228297 "Migrate Eudora mail to Thunderbird mail", which suggests starting with Thunderbird 17.0. That thread is from 3-1/2 years ago. Is this still the best way to migrate? Or is one of the Thunderbird migration tools a better and safer option.

I have literally thousands of saved emails and dozens of separate mailboxes and I don't want to lose them.

Asked by rosawood 2 years ago

Answered by david 1 year ago

  • Solved
  • Archived

Thunderbird 91.7.0 makes all smtp settings the same

Version 91.7.0 only allows me to send mail from one e-mail address, as all the smtp settings are now the same. Previously, each address could have different settings, whi… (read more)

Version 91.7.0 only allows me to send mail from one e-mail address, as all the smtp settings are now the same. Previously, each address could have different settings, which my e-mail provider requires.

Asked by order6661 2 years ago

Answered by sfhowes 2 years ago

  • Solved
  • Archived

Thunderbird for Gmail

I have been using Outlook for my email accounts, including Gmail, but would like to install Thunderbird as Gmail soon will no longer work with my version of Outlook. In t… (read more)

I have been using Outlook for my email accounts, including Gmail, but would like to install Thunderbird as Gmail soon will no longer work with my version of Outlook. In the Mozilla support article "How to add your Gmail account to Thunderbird", it says that after configuring the account, "Thunderbird will download your existing messages and your Gmail will be ready to use." Will Thunderbird at that stage download every message in Gmail's inbox? My problem is that I have thousands of old messages in Gmail as have never accessed Gmail from my browser but from my email programs (Outlook Express, Win Liive Mail, Outlook) where I store messages in folders and delete whatever is not needed. If Thunderbird is, by default, going to download everything in Gmail, are there any options to limit this by date or any other criteria. Thank you for any help. Scotch

Asked by scotch196 1 year ago

Answered by Stans 1 year ago

  • Solved
  • Archived

Hiding calendar/tasks toolbar buttons in Thunderbird 91

I would like to hide the "Switch to the calendar tab" and "Switch to the tasks tab" toolbar buttons that appear in the Thunderbird 91 top bar (title bar?). I've tried th… (read more)

I would like to hide the "Switch to the calendar tab" and "Switch to the tasks tab" toolbar buttons that appear in the Thunderbird 91 top bar (title bar?).

I've tried the methods suggested for prior Thunderbird versions that employ userChrome.css, and they do not work.

Is it possible to hide these toolbar items?

Asked by valid_username 1 year ago

Answered by david 1 year ago

  • Solved
  • Archived

No New Emails on Thunderbird

Running 91.9.1, W10. At about noon today I stopped receiving all emails from multiple providers. I have done no updates. Selecting any account results in the looping time… (read more)

Running 91.9.1, W10. At about noon today I stopped receiving all emails from multiple providers. I have done no updates. Selecting any account results in the looping timer. The mail is available at gmail and aol as well as on my iphone. I've restarted Thunderbird to no avail. All network settings look good. I am running windows defender. As stated I have changed nothing on the PC.

Asked by adsinger 1 year ago

Answered by adsinger 1 year ago

  • Locked
  • Archived

Mail loop

Has anyone received this message or know how to fix the issue that may be causing it? The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count… (read more)

Has anyone received this message or know how to fix the issue that may be causing it?

The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count exceeded - possible mail loop ATTR34 [BL0GCC02FT003.eop-gcc02.prod.protection.outlook.com]'

Asked by shante8689 1 year ago

Last reply by Matt 1 year ago

  • Solved
  • Archived

Address Book on Left

For years when I compose an email, my address book appeared on the left column. Somehow today it disappeared. How can I get it back to the above location when composing… (read more)

For years when I compose an email, my address book appeared on the left column.

Somehow today it disappeared. How can I get it back to the above location when composing an email?

Asked by zip4 1 year ago

Answered by Matt 1 year ago

  • Solved
  • Archived

Mozilla Thunderbird doesn't save passwords eventhough i check the box

I did a clean install for my PC, Installed Thunderbird, added my mail account, checked "save in manager" after entering my password. After restarting the prompt keeps app… (read more)

I did a clean install for my PC, Installed Thunderbird, added my mail account, checked "save in manager" after entering my password. After restarting the prompt keeps appearing after starting. The Password Manager has no saveds passwords.

I tried deleting cert9 and key4 and session.json, none of those helped.

Asked by Nils Wiwie 1 year ago

Answered by Matt 1 year ago

  • Solved
  • Archived

Thunderbird 91.9.1

After updating Thunderbird to the new version 91.9.1, most of my email messages disappeared. An error message was displayed after updating to the new version. Thunderbir… (read more)

After updating Thunderbird to the new version 91.9.1, most of my email messages disappeared.

An error message was displayed after updating to the new version. Thunderbird restart chashed and I started the program again, just to noticed that the messages were not anymore in the folders.


How can I recover my messages?

Andy

Asked by cedillo 1 year ago

Answered by Matt 1 year ago

  • Solved
  • Archived

How to refresh form/page of calendar automatically

I am evaluating TB and the integrated calendar. I had no problem installing mail and calendar in terms of synching, mailing, and receiving except one: The calendar page w… (read more)

I am evaluating TB and the integrated calendar. I had no problem installing mail and calendar in terms of synching, mailing, and receiving except one: The calendar page will not refresh unless I hit the Hide/Show eye icon next to the calendar. Sometimes it also shows if I toggle from Today to Week.

Calendar properties do not show any options at the bottom for refresh cycles (see attachment). Other specs are below.

This is a show stopper for me, since appointments that were transferred but not showing are of no use. Please advise.

Thanks, Michael Clifford Details below

TB Synch - Periodic Synch set to 1 minute Win 10 Home Imap Mail Server outlook.office365.com checks for msgs every 3 minutes TB 91.9.0 (64-bit) Provider for Exchange ActiveSync

Asked by mjclifford 2 years ago

Answered by Matt 2 years ago

  • Solved
  • Archived

Missing address book and messages

I have re-installed Windows 10, and Thunderbird. My address book information and messages are missing. Can these be found somewhere and saved. thanks Rod Owen … (read more)

I have re-installed Windows 10, and Thunderbird. My address book information and messages are missing. Can these be found somewhere and saved.

thanks

Rod Owen

Asked by Rod Owen 2 years ago

Answered by Toad-Hall 1 year ago

  • Solved
  • Archived

Thunderbird

Hello I would like to only use Thunderbird to send mail and be blocked from accessing my inbox at the same time. How to do it? Regards Tomasz Karolewicz

Asked by tomek11 1 year ago

Answered by david 1 year ago

  • Solved
  • Archived

Slow SMTP: For some weeks TB is very slow sending emails via SMTP

Hi! I often send an email to 140 recipients via SMTP. Until recently it took 2-3 seconds. Now it takes about 2 minutes. My web-hosting company Simply.com is very insiste… (read more)

Hi!

I often send an email to 140 recipients via SMTP. Until recently it took 2-3 seconds. Now it takes about 2 minutes. My web-hosting company Simply.com is very insistent that their server is not the problem. I use TB 91.7.0 (64-bit) on Ubuntu 20.04.4 LTS. I am not sure whether TB updated itself when the problem started. Any help would be appreciated.

Asked by Henrik R. 2 years ago

Answered by Henrik R. 1 year ago

  • Solved
  • Archived

Locked out of email

I'm new to PC's. I have very basic knowledge of how to use an i-pad. A month ago I got myself a new MacBook. I installed Thunderbird, no problems. My old mail showed … (read more)

I'm new to PC's. I have very basic knowledge of how to use an i-pad. A month ago I got myself a new MacBook. I installed Thunderbird, no problems. My old mail showed up, new mail came in. I installed GNupg.

Following FSF's excellent tutorial I set up Thunderbird with encryption, all good. Now I'm at the point where I 'should try it out' by sending 'Edward' my public key. This worked as I immediately got an encrypted e-mail from 'Edward' in my Apple inbox. However, on Thunderbird I was left hanging with a constantly spinning disc which I presumed meant Thunderbird was trying to retrieve said e-mail. This did not resolve.

After clicking here and there on Thunderbird's interface, I ended up at the account set up screen being prompted for my e-mail address and password. Three weeks had passed and I couldn't remember my password, nor find a note of it. I only have access to account set up and homepage. On homepage I looked through the 'hamburger' menu but I can't find anything that helps. So, I'm locked out of Thunderbird mail.

Any help would be appreciated on both how to resolve the password issue, and what might have gone wrong in retrieving 'Edwards' mail.

Many thanks, Darren.

Asked by zappakuti 1 year ago

Answered by zappakuti 1 year ago

  • Solved
  • Archived

Can't register a new Gmail account (with separate domain) despite successful OAUTH2 process

Hello, So, my company want to trash their Exchange server for Gmail accounts. Welp, OK... but Thunderbird (last version) doesn't cooperate. I tried to add a new account… (read more)

Hello,

So, my company want to trash their Exchange server for Gmail accounts. Welp, OK... but Thunderbird (last version) doesn't cooperate.

I tried to add a new account with the correct information. I set the IMAP/SMTP of Google as this is an other domain, SSL connection and OAUTH2 on both servers as needed. The Google window appeared, login and password is fine, I clicked on Authorize.

But Thunderbird doesn't want to create the account because of a sudden login/password issue.

The login/password is fine, I tried it on the browser and I did succeed the OAUTH2 process so this is not the issue. The Google account states that Thunderbird is indeed authorized.

Cookies are authorized.

I tried to change the password for something more stupid.

Heck, I even recreated a new profile without changing anything. In desperation, I even tried using the standard password method after activating the Less Secure Application in the Google account.

Thunderbird still refuses to connect to this account, with the same login/password error.

I don't get it.

Does someone have a solution before I shoot this retarded bird ?

Cordialy,

Asked by tkmankindv2 2 years ago

Answered by Matt 2 years ago