Thunderbird Support Forum

I had already some help(disble Sophos, system restore, though without success), but after the system restart there were no traces of the previous exchange of messages

This morning when I opened Thunderbird all entries that have other participants invited have disappeared. The entries without other participants are still there. I am not aware of an update. I can create new events and invite people. It seems the data is just gone somehow, and I somehow need it back.

OS: Ubuntu 22.04 Thunderbird: 91.11.0 (64-bit) How to reproduce: no idea

I think I have a corrupt profile in Thunderbird. I would like to totally wipe the installation from my computer and start over.

When I uninstall using the built-in installer in Windows apps, some of the features are removed, but apparently not all, because when I re-download and reinstall, my old emails pop right back up. That tells me that info. about that installation is still lurking on my computer somewhere. I want a completely fresh installation that requires me to recreate my Thunderbird profile, etc. and requires me to re-link Thunderbird to my G-mail account.

Is there a way to accomplish this erasure?

Thanks a mil.

GAS

I use the Thunderbird app in my MacBook and my broadband provider is Talktalk. TT have now changed their email settings and I have spent two days trying to get the correct settings (the ones they provided don't appear to work). To no avail, except, after two days 'chatting', they said to contact Thunderbird. Can anyone provide me with the correct settings please? I have 5 domain names: 2 with TT (the main one, which I have managed to restore, and another), and 3 others (with free-online, gmail and yahoo). I am receiving mail from my 2 TT domain names, from free-online, and gmail but can only send from my main TT domain name. Not from from my other TT nor free-online. I don't know about gmail or yahoo as they're hardly ever used. So, basically it seems that my Incoming settings are fine, but my Outgoing are not, except one. I have gone through so many settings changes I'd like to check from scratch please, I am at my wits' end. I am a senior so perhaps not au fait as much as I could be... Many thanks.

Willie Suter Willie Suter Today at 1:15 PM

Unable to send email from Mozilla Thunderbird Problem has been worked over days, good ideas have come in via this portal, all workable ones did not change the fact: email can not be sent Our server: acsalaska.net after contacting, went over our account, all is well on their end, it must then be Mozilla Thunderbird that holds the key Thanks for your input

Figure out why links no longer work in Thunderbird. I use the latest version and am running Windows 10 desktop. I've tried Firefox, Edge, Chrome, etc. and the problem exists with all. Therefore it must be a Thunderbird problem. My donations will begin when this is fixed.

duplicate of /questions/1445549 thread.

Buonasera, stamattina non funzionando le mail in arrivo in Thundebird, ho riparato la cartella a seguito di un messaggio arrivato dal vostro portale dove mi diceva: spazio archiviazione terminato. Effettuata la procedura i messaggi in entrata hanno iniziato a funzionare regolarmente ma mi sono accorto che tutte le mail nella cartella posta in arrivo erano prive di testo. Cosa può esser successo e se è possibile ripristinare, grazie mille per un vostra risposta. Vi lascio in allegato un'immagine come campione. Cordiali saluti, Gianfranco

I posted a question this morning and got a reply which I read using gmail but could not reply to it and I cannot find were I posted the question or the reply from christ 1 I have copied and pasted my reply below

Ron Goldthorpe <[email]@gmail.com> Attachments 12:33 (2 minutes ago) to no-reply

I put in my Plus net Password and press enter and then it takes me to the next screen see Capture 1 I then put in my Google Internet Password and then press enter and it then takes me to Capture 2 and then I am completely lost I have used Thunderbird in my Spain Apartment and also at home in England for several years and it has never taken me to Google and never come up with another Language Fortunately I have logged into Google Mail and managed to add my Plusnet EMail to this otherwise I would not be able to read your reply without logging into a very Basic Plusnet Webmail

It is the first time I have ever used Google Mail it is not bad but I prefer Thunderbird if I can get it working again

Yours Sincerely Ron Goldthorpe

PS when you reply can you please tell me how to find it in your system

One attachment
 • Scanned by Gmail

HELP HELP HELP Duplicates continue to be generated as of latest Thunderbird Version 115.6.1. Final Solution?? Running on my MacOS Ventura 13.6.3 (22G436). Fully updated and kept as my babe!! Same as my Thunderbird. Using the [**Remove duplicates...**] official tool to fix it, but continues to appear always after some time.

Use a lot of dayly maintenance on my mails, creating _new-folders_ continuously and moving mails depending on subjects as needed. Continuously maintaining, Always _empty-trash_ followed immediately by _compact-folders_ Always try to do weekly backups.

Duplicates Still never ended since so long been reported!! Any way to fix the issue once and forever??

Do not need/want to suffer a complete platform crash on my loved mailer. Would be a complete disaster. Obviously I keep on backing up once per week.

Thanks a million if you try to help, and kudos if you solve it. Take care.

I am still trying to recover lost emails from my inbox. I contacted Avast as it was suggested the anti virus program might be responsible but they insist it has nothing to do with them. I can not find a contact telephone number for Thunderbird support in Australia so am trying this forum again in the hope someone can tell me if I can recover these lost emails. I tried instructions from one website but after finding the Local folder in Account settings the options described in the instructions did not match what was available to me so I was not able to go any further. I am considering trying 'Easeus' which is a free download that claims to fix this kind of problem and gets quite good reviews, I am just concerned that I'll hit a brick wall again if the tabs or options in a particular file don't match the instructions as that leaves me nowhere to go. I even allowed a local computure guru remote access to my laptop but he couldn't work out where the missing emails were which is very concerning as I had hoped he had seen this kind of problem before as there are so many articles on line about missing emails with Thunderbird. I hope someone can offer some suggestions. Cheers Alex

It's a pity that we reached version 102.1.2 and till now a common problem has not been solved. In email composing window when misstype a word there is the red indicator for mistakes and then by right clicking we get the correct proposed words. In event creation we get only the red indicator for mistakes. Nothing more. It's a pity a so much advertised version to lack such a basic feauture.

Thunderbird is reported as being up to date here, but it keeps trying to update the same version every day. I asked before and it was suggested I make the update sites exceptions in AVG, made no difference.

A few days ago I posted here that my inbox was corrupt. At that time most of the December incoming emails were spoiled and inaccessible.

Now the failure has spread back all the way to the beginning of the inbox -- incoming emails from 2017 and 2018 which I had kept there for lack of a better place to put them.

What can I do? Other than stop using Thunderbird?! I am on Beta, would it help to go to the normal version?

How would I do that?

I have lost hundreds of incoming emails, valuable ones by definition (i.e. because I chose to keep them).

I am using 1220b1 (32-bit) in Windows 10.

How can I remove an ad-blocker (or anti-virus which I prefer not to do) from T-Bird email page? I don't see an ad blocker icon on email page. The reason being , I have an address ....highermark@embarqmail.com....address which has just recently'''' receives emails but doesn't send . Outlook email is working fine, after changing or giving password but not embarqmail address a Centurylink address which has recently been sold to Brighthouse. I've changed servers, (both are correct) outgoing & incoming ; problem has been going on for 2 weeks! Searching, I saw removing an add blocker may solve the problem due to an upgrade(which I suspect). But it's not shown on my email page! please help. Mj

Cannot download messages to INBOX, cannot delete from TRASH, cannot compact INBOX or TRASH.

This may be a dumb question, but still need help (3rd request). In the writeup on "Cannot delete messages" there are instructions for creating a new TRASH folder to replace one that supposedly is "corrupt." The third instruction says to find MAP (POP) on file folder. How is this accomplished ?