Thunderbird Support Forum

Gents, I've been using Thunderbird since years without main problems; today I removed from "saved password" one of my accounts; thereafter TB crashed and now is repeatedly crashing immediately after startup; I tried in safe mode but with identical result. Someone could help in restoring?

THX

Win 10 Pro Microsoft Defender Antivirus Windows Firewall

When i am typing a text in thunderbird and then pressing the return key, the cursor springs always in the next paragrph ( 2 lines under ), but i want it only to go to the next line. When i choose text it always changes by pressing the return key to paragraph. How can i change this ungraceful habit of thunderbird?

I asked a PC repair shop to move the local profile from C:\ to D:\. The result is as follows: The profile at D:\ is used to store my mails according to account settings: Account Name: Wolfgang Local Directory D:\Thunderbird\Profiles\uec9qce6.default\Mail\Local Folders Troubleshooting Information "about profiles" says: Profile: default This is the profile in use ... Local Directory: C:\Users\...\AppData\Local\Thunderbird\Profiles\uec9qce6.default The profile manager only knows the profile default

How can I tell thunderbird to switch completely to D:\ (where all my mails are currently stored)? I need to free the disk space in C:\

Thanky you for your help

I have been searching for a solution for over five hours and three different Thunderbird updates. My version of Thunderbird is 91.9.0 (32-bit). I have found several suggestion on things to do, but they are all for prior versions and the UI has changed so they all refer to pathways to find the default incoming message text size that does not match this version. I have tried every font size input I can find, setting all to 20 (larger than I need but immediately obvious when it works) and one of them did change all of the incoming message text sizes, but when I next reopened Thunderbird (for an update), it no longer persisted.

Thanks in advance, Richard Aronson

I had Thunderbird running fine under Ubuntu 20.04 and built up contacts and calendar events. i loved it.

I have now upgraded to Ubuntu 22.04 and found Thunderbird has made a new installation and a new .default file. I no longer have my contacts and calendar events.

If we call my data rich original file old.default as the old file and the new.default file as my new empty file with a few recent emails, how can I merge old.default and new.default please?

All of a sudden when I try to print my emails from my MacBook Air, they come out all garbled like HTML code. Headers and body copy all come out in code instead of formatted correctly. I've tried everything I can think of to try to correct this issue, but I'm out of ideas. It works perfectly fine from both my other desktop computers. It's just happening with my laptop. I NEED to be able to print my emails from my laptop so I have GOT to get this figured out. Please help!

I suspect this has something to do with our old mail-server and changing the minimum level for TLS to TLSv1.2

In version 91 there is no ≡ > Options > Find in Options to get to the Config Editor. How is that done now ?

I have been using Thunderbird for several years for my GMail accounts, and have always preferred to download my messages using the POP and SMTP protocols, rather than use the IMAP protocol which leaves them all on the web. Google now inform me that "To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google or other more secure technologies, like OAuth 2.0. What do you need to do? Email software, like Outlook 2016 or earlier, has less secure access to your Gmail. Switch to Office 365, Outlook 2019 or newer, or any other email software where you can sign in using Sign in with Google." These changes are due to take effect from May 30th. How can I prepare for them and still use the POP and SMTP protocols after that date? Is OAuth 2.0 appropriate?

Most of my emails suddenly got erased from the server (I checked in cpanel). Thankfully i took backup few days back, and thunderbird still has them saved offline (Not POP3, its still IMAP configured). I recovered most of emails but those are visible only on my system. How can i put back those emails back into server, so it can be accessed from other devices as well?

Hello! Using Thunderbird for some years now and very happy normally. Although after trying to send 1 email with a special character "å" in the address, that did NOT succeed, now everytime Thunderbid launches, it pops a dialogbox:

Dialogbox [Unsent Messages] [X Close] Do you want to send your unsent messages now? [Checkbox, Checked] Always ask me when I go online [Send Now] [Later]

Everytime I launch Thunderbird, it now welcomes me with the dialog box!

I have ZERO messages in [Outbox] folder and [Queue] folders. (Is the latter an official Thunderbid folder?) Both are empty. I have repaired ALL folders. I'm always online.

The email was never sent away, probably due to impossible character in email address, and I never saw the unsent email so I have not been able to delete it. Clicking the [Later] button dismisses the windows but then brings the problem back in the future.

Where is the list of log or index of unsent and still to be sent emails? Apparently Thunderbird knows something, despite [Outbox] folder being completely empty!?

I've manually gone offline and back online and sayed online like normally.

PS. read this topic which did not solve my problem! https://support.mozilla.org/en-US/questions/1072963

Any and all help is welcome. Thanks

My email address and password were hacked today, so I can't get access to Thunderbird. I contacted my Webmail provider (Telstra - Australia) who have issued a new password that works in Webmail. However, apparently TB is only updated(?) once a month, and until then, my password isn't recognised by TB, so I can't get access to send and receive emails. I hope that makes sense. My questions are: is it true that I may have to wait up to 1 month to get this sorted; if an update is needed, when is the next date this will be done by TB; and is there any way that I can get my password sorted before the next update.

A probably related issue is that my Instagram account was hacked about 3 days ago and I got a scam email saying that my laptop had been accessed.

Thanks, Graham

Every day I notice this message pop up on the status line of TB. It's always the exact same message, compacting saved 1.5GB. Now, I'm pretty sure that I don't actually get 1.5GB of space savings every day, so why does this keep popping up?

My TB is running the current version.

I am running TB 91.7 in Win 10, with Bitdefender AV and firewall. When attempting to send an email, I received a popup indicating an issue with the SMTP outgoing server. (original message attached) (also original in and outgoing server settings attached). Upon checking the ISP's recommended settings, I discovered some updates (settings attached) and made those to TB (settings attached); I had to do some interpretation here, hopefully correctly. Attempted resend of message, still error messages (two popups attached). The webmail version works fine. Thanks.

I set Thunderbird up for the first time earlier today and wrongly opted for POP. I realise now that it means I can't see my Sent folder, etc, so I'd like to change to IMAP. Unfortunately the article explaining how to do this on your website does not relate to the newest version of Thunderbird, as installed today. I've tried deleting the programme and reinstalling but it's remembering that I chose POP and not letting me start with a clean slate. Please can you help me with this, as I'd love to use Thunderbird!

I have a friend whose G5 Mac Tower is running OS X 10.4 / System 9 and he needs to install ThunderBird.

ALL Of the System requirements for releases prior to 31 are missing. https://www.thunderbird.net/en-US/thunderbird/31.1.0/system-requirements/ None earlier than THAT.

Which Version of Thunderbird runs under Mac OS 10.4 ?

This issue shows up randomly, affecting a random number of messages. Issue is that one message will take over other messages following. Message notification will look normal in the inbox, but click on the message following X message, and the X message is what will appear. The subject line at the very top of the page will be from Y, but the rest of the information following will be from X. Two, three or more messages may be affected. Deleting X will make no difference. This time, four messages were affected.

After installing the latest update 91.0.9 (I think), TB starts, shows my 'folders' in the left column and 'event's in the right column, then, instead of showing the selected email folder, an hourglass appears for a few seconds and then nothing. I've sent multiple crash reports. I tried uninstalling and re-installing to no avail. I've used TB for 10+ years on both PC n MAC - first time it's left me high and dry. HELP !!

Is there an add-on for Thunderbird version 91 for importing emails from Windows Live Mail?

I tried "importexporttools-3.3.2" and it says it is has been corrupted, and besides it says it is for Thunderbird 14.0 - 60.

Thanks Murray

I have two email accounts. On the first one I cannot send or receive emails. I get message "login in to server imap.telstra.com with username *******@bigpond.net.au failed."

On the second I am receiving and sending emails but it is not saving my sent emails.

Any suggestions?

Hallo, i've updated my Thunderbird to 91.8.1 on my Kubuntu 18.04 Lini9x machine. I have some *.ics files attached as calendars via ftp (ftp://192.168.1.1/Kalender/xxx.ics). After the update Thunderbird/Lightning tries to open them in firefox.

Every time Thunderbird/Lightning syncronises the calendars, different tabs occur in Firefox trying to open the files. Thanks a lot in advance, Gruß

Andreas K.