Thunderbird Support Forum

I have Windows 10 with outlook 365. I just downloaded Thunderbird 115.7.0.

When i try to use the import tool, it says "No profile"

I need my addresses!!

and Calendar

I believe it is since my last system update, that thunderbird freezes for a minute or so, approx. every second minute. Could you please help me to identify and resolve the problem?

I am using an Arch-based linux distribution called "eos" (https://endeavouros.com). I am using XFCE. Following, some info about my PC:

System:

 Kernel: 6.6.21-1-lts arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
   clocksource: tsc avail: hpet,acpi_pm
   parameters: initrd=\45c5f93ed4f944099df6889bd6607bd6\6.6.21-1-lts\initrd
   nvme_load=YES nowatchdog rw root=UUID=2b86f07c-988c-41f7-baf9-a82e82e488f8
   systemd.machine_id=45c5f93ed4f944099df6889bd6607bd6
 Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 wm: xfwm4 v: 4.18.0
   with: xfce4-panel tools: xfce4-screensaver vt: 7 dm: LightDM v: 1.32.0
   Distro: EndeavourOS base: Arch Linux

Machine:

 Type: Desktop System: Micro-Star product: MS-7B89 v: 1.0
   serial: <superuser required>
 Mobo: Micro-Star model: B450M MORTAR MAX (MS-7B89) v: 1.0
   serial: <superuser required> uuid: <superuser required>
   UEFI: American Megatrends v: 2.70 date: 04/21/2020

Here are the basic thunderbird info's: Name Thunderbird Version 115.8.1 Build ID 20240305091055 Distribution ID archlinux User Agent Mozilla/5.0 (X11; Linux x86_64; rv:115.0) Gecko/20100101 Thunderbird/115.8.1 OS Linux 6.6.21-1-lts #1 SMP PREEMPT_DYNAMIC Wed, 06 Mar 2024 16:59:55 +0000 OS Theme Adwaita-dark / Adwaita Application Binary /usr/lib/thunderbird/thunderbird Profile Directory (Local drive) Build Configuration about:buildconfig Memory Use about:memory Cache Use about:cache Performance about:processes Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Found Google Safebrowsing Key Found Mozilla Location Service Key Found Safe Mode false Memory Size (RAM) 31.3 GB Disk Space Available 946 GB Profiles about:profiles Telemetry Data about:telemetry

For a start, I created a backup of my profile location: cp -R ~/.thunderbird ~/.thunderbird_backup

Now, I need to find the location of the logs. Could you please help here? Thanks a lot!

I am running TB on Fedora. I can't attach files either by drag and drop onto a new email from file manager, or by right click copy and paste. Is this a TB thing or a Fedora thing? thanks

My Thunderbird account is synchronised to my BT mail account using IMAP

Although the folders that i have built in my BT mail box appear on Thunderbird the contents of those folders do not, all I have on Thunderbird is empty folders

Any ideas why?

I am with shaw/rogers but use Thunderbird for email. I stopped getting my emails today. How do I fix it? Also when I send it sends but states it can not save to save folder.

On my new laptop I can't get convert to task working. When I click on this option nothing happens. Convert to event works fine.

This functionality works fine on my desktop PC

For the last few days, I am receiving only about 80% of the emails sent to me on my Thunderbird email. I receive the other emails on my ISP Squirrelmail web portal.

I have not set up any message filters on my Thunderbird email.

i have a problem with the number of no read emails, because look that is 9 the number of emails... and there are only 3 but in 3 different folders... how can i avoid that sum all or appear in "todos" (all msg) and importantes "(important")?

I use Owl to receive my emails on Thunderbird. This has been working fine, but stopped round about my renewal date. I have re-added all my account details and can get the data to come up, but it doesn't stay. Every time I close Thunderbird, so all the folders and emails disappear too. Please help. I have tried contacting the Owl Support several times by email, but they have not replied!