Thunderbird Support Forum

Yesterday I was asked tio change my password, which I did on a tablet I use occasionally. Now i cannot log in to my main PC with with new password. Please advise, copying my wife's email mtaylorsoc@gmail.com

Have used Thunderbird for years, decades even, on multiple PC's, family and friends, and home PC's. Even donated a few times over those years but this one has me stumped and honestly a bit miffed.

I got 102 update and it completely broke my 2 POP and 1 IMAP accounts. New Passwords, cleared files, all the business you find here and online. Saw someone revert back to v91 which I had prior. Did that, worked like a charm and the prior existing accounts that did NOT work; started working again instantly. Proves I had the right accounts/passwords.

Next day, launch TB and it's updated again to 102; hmm. Downgrade again a second time on 2 PC's and go my business. It's now been 4 days and I've put registry keys in, used Config Editor and did all the "do not auto update" things I've read and still, today after a long and wicked day; I find starting TB it's yet again auto updated to 102.

Help please? I'm an IT guy of over 30 years and this one has me stumped and doing side-eye and I don't like it. Is there an honest and true way to NOT UPDATE to 102? Sorry, upset and have never had an issue *ever* with TB these years but this one is quite annoying downgrading daily.

Thank you Ictinike (off to downgrade a 5th time)

This is the error I get. I know nothing about programming and I have just downloaded thunderbird about 2 weeks ago and still trying to get it to work properly, i have come from outlook 2016.

I receive an email and it is in my inbox. the bottom half of the "window" has the email message in it when I click on the message in the list. I hover my mouse pointer over the senders name and a box opens up. In that box are several options one of them is a + symbol which indicates by clicking on it I can add to the address book. BUT when I click on it I get a really small error box which I have to maximise to read. When I do maximise the box it says "problem loading page" and in the middle of the window is

File not found

The file jar:file:///C:/Program Files/Mozilla Thunderbird/omni.ja!/chrome/messenger/content/messenger/addressbook/abNewCardDialog.xhtml cannot be found. Please check the location and try again.

   Check the file name for capitalisation or other typing errors.
   Check to see if the file was moved, renamed or deleted.

Is it possible for someone to suggest what I might do to fix it.

I am using Windows 11 Pro 10.0.22000 build 22000 x64 Intel Core i5

Thanks Norman

My Thunderbird is completely updated. Since July I have found it impossible to consistently send emails. I checked my outgoing settings and they are fine. I have no anti-virus (I'm using a Mac). When I turn off the firewall, I can send one email out, sometimes two, then they will no longer go out. I tried deleting Thunderbird from the firewall, then adding it again. Nothing doing. This occurs with both email addresses I use.

Should I remove Thunderbird from my computer and start over? Or is it a lost cause?

Hello.

I have my Gmail setup in Thunderbird and everything is working well for the most part. I just have a question about the way the Gmail folders are shown in Thunderbird.

The Inbox is shown under the mail @gmail folder as I'd expect. But the other folders do not appear directly under it. Rather they're shown as "sub folders" under one called '[Gmail]'. Any idea why that is? See picture below. Thanks.

Something is causing the Email Program to change from plain language to computer language after the download to my inbox. Please search that out and prevent it from happening.

it use to work. now it does not. have tried everything i can find published to no avail. also tried various setting combinations and am tired after a lot of time spent without success. the error message is below:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - ELNK003_101 - https://postmaster-earthlink.vadesecure.com/outbound_error_codes/#_101.

Michael

I just installed TB 102. I have multiple cardDAV accounts set up in Thunderbird, they synchronised fine as far as I can tell. But when I type anything in the field "search all address books", nothing happens. Even if I press enter. The entire list of contacts remains displayed, I can scroll it, as if I never typed anything in the search field...

Any view what I could be doing wrong? I have only two add-ons: Dark Reader and Addon Compatibility Check.

Something has updated and I have lost all of the email folders I have built up over the last 8 years or so, I can't even access all the thousands of deleted emails, nothing. I have tried doing stuff with "profiles" but no joy so far, can anyone make this simple?

MANY Years of experience in this Industry has taught me that the Most "UNSTABLE" types of Files, across Numerous Different Manufacturers and Products are Email Files. Trying to Migrate (Often IMPORTANT) emails from one system to another as the Computer Industry advances too fast for its own good, OFTEN results in the LOSS of Data, and Duplicating the Contents of emails in different File Types, before Migrating, Compacting, or whatever, takes FAR TOO LONG. So I've learnt to LEAVE The Files ALONE and Try to keep Duplicates, when time permits. I'm a New User of Thunderbird (because my previous Microsoft Product was "losing" files) and today, for the First Time I was ask to allow Thunderbird to COMPACT its files. I worry that this will make the Files HARDER / SLOWER to Access, MORE LIKELY to be LOST, and LESS EASY to Migrate at some time in the future. My Computer has TONS of Unused Space, so I have no Personal Need to Recover the 230MB Thunderbird is telling me it will Free Up.

What is your recomendation - based Primarly on the RELIABILITY and SECURITY of my Data.

Updating to latest Thunderbird 102.1.1. It wants me to create email addresses and passwords and set up accounts again. So cant get any emails with entering all of above again and then it creates new profile. So I loose my old profiles. This has happened a few times over the years with upgrades. As I am using 3 email addresses. I have duplicate folders which I cant retrieve emails from as per images and would like to retrieve emails from these. I tried repair profile option yet again as before but still no luck. See the folders which I cant access approx 5 per email address. Just showing 1 email folder for simplicity.

Any help appreciated. Thanks in advance.

When thunderbird tries to connect to gmail, I get the gmail log in page. Your page on fixes https://www.google.com/search?client=firefox-b-1-d&q=gmail+on+thunderbird says: "After you have gone through the OAuth process" but doesn't say how to do that. I followed all the steps. I never see any such process. I just keep getting the google log in page.

The font cannot be used when creating a message "arial narrow" Is there any way to install and use it? The font works in office applications, but thunderbird does not have it. How to restore and use it ??

Hi I've changed ISP from virgin to NOW broadband all was ok but now I am receiving emails but can not send any I've checked rechecked and checked again the settings with GMX settings and everything is as it should but it won't allow any emails to be sent.

Any suggestions please?

I have Mozilla Thunderbird email Client on my HP W10 Computer and just have so many that I want to Save on to an External Hard Drive/Back Up on to Google Drive and so on.

I do not know how to do this Process and I tried my Local Service Provider/Verizon Tech Support and they cannot help as thy said they are not Familiar with this Product.

Is there anyone even for a Fee/Paid Support that can be of help to me on this?

Kindly Reply to me with more Information as I Really Do Not Want To Loose All Those Emails.

Yours Very Truly/Thank You,

Louis Zarowin

Brooklyn, N. Y. 11210

917-608-6173/800-486-9113

louiszarowin@webtv.net

My "old" email account "smeyer@kc.rr.com" has been inactivated, and is now "stephenmeyer3@me.com". How can I ask the community a question and receive an answer that is sent to my new email?

Is there a way to format the phone number field either automatically with a default format type, or all numbers at once, in all contacts?

For example, I want 5551235555 formatted as (555) 123-5555 or even just 555-123-5555. The numbers I have now are mixed formats and it is driving me nuts.